Question 1

Will this back up an entire hard drive including Microsoft Windows system files? I am looking for a home use backup drive that will allow for more than just backing up of chosen files and pictures.

Accepted Answer

I'm no tech guy but we use a NAS for our office's daily operation and the 1 TB drive Transcend easily handles multiple back-ups of all the data on there. We back-up every night and rotate 4 drives so at most we lose a day's data if he worst wee to happen. The guy who set it up says it is copying the entire drive when it backs up. I have no idea if it is backing up the operating system or how we would restore that if we had a crash but it backs up the important stuff like our proprietary software. If we have a system crash we can use almost any computer to load the programs and they just work. I've tested it and it works.

Question 2

does this unit have a power on/off button?

Accepted Answer

no power button. the button on it is for to tell it to back up files which I havent looked into as I run linux. I bought it for a client  so it gone & I have no other info.

Question 3

Can you back up PC and Mac on the same device?

Accepted Answer

Ledra, yes - you can back up both PCs and Macs to any external drive if partitioned and formatted correctly.

I have my hard drive partitioned with two 500GB partitions, with one partition formatted as NTFS for the PC, and the other partition formatted as Mac OS Extended (journaled).

You could also format the entire drive as exFAT, a format that can be seen and written by both PCs and Macs.

Question 4

I somehow lost 3 videos on my Transcend. I followed all instructions and keep it in proper climate control and have never dropped it. It still has many GB unused. I tried finding the Recovery software to no avail. My Samsung All-in-one Desktop has several media software programs and wonder if the movies disappeared there. How can I recover the videos? Thank you for any advice.

Accepted Answer

There are undelete programs out there that should help you recover your data. Chances are some third party program deleted them. Be careful when downloading programs of this nature as they may contain malware.

Question 5

Is this drive rpm 5400 or 7200?

Accepted Answer

They are 5400.  But they are a great product.  We have about half a dozen of them in our tech dept and use them everyday.

Question 6

Is this compatible with Mac OS X?

Accepted Answer

Yes it is compatible with Mac OS X.  No problems.

Questions & Answers