UGREEN Revodok 7 in 1 USB C Hub Gigabit Ethernet Adapter 4K@60Hz HDMI, 100W PD Charging, USB A Data Ports, SD/TF Card Reader Compatible with Mac M1, M2, M3, iPad, iPhone 15 Pro/Pro Max, Steam Deck

Why can't my device display properly when using the HDMI port?

1) The USB C port of your laptop must support the video transmission function (DisplayPort Alternate Mode), in order to use this docking station to convert video images.

2) Please make sure your HDMI cable works well.

Why can't my device get 4K@60hz from the HDMI slot?

As not all laptops support 4K@60Hz, you need to confirm whether your laptop supports 4K@60Hz transmission. You can reference the compatible devices above which Devices UGREEN has tested. For more, please confirm with us.

What can I do if I can't get the ethernet port to work?

1) Please install the driver first.

2) For Mac devices, add this adapter to the Network setting page. Go to "System Preferences"-->"Network"-->Select the network card with the corresponding name (AX88179USB3.0 to Gigabit Ethernet)---> "Create"

Why are SD and TF cards not recognized on mobile phones/tablets?

When using the hub with phone or tablets, please insert the SD/TF card first, and then connect the hub to the device.

Why does the 30W ROG Ally Turbo Mode cannot be triggered?

It is suggestd to connect a 87W or above PD charger to trigger the 30W turbo mode.