Why can't my device display properly when using the HDMI port?
1) The USB C port of your laptop must support the video transmission function (DisplayPort Alternate Mode), in order to use this docking station to convert video images.
2) Please make sure your HDMI cable works well.
Why can't my device get 4K@60hz from the HDMI slot?
As not all laptops support 4K@60Hz, you need to confirm whether your laptop supports 4K@60Hz transmission. You can reference the compatible devices above which Devices UGREEN has tested. For more, please confirm with us.
What can I do if I can't get the ethernet port to work?
1) Please install the driver first.
2) For Mac devices, add this adapter to the Network setting page. Go to "System Preferences"-->"Network"-->Select the network card with the corresponding name (AX88179USB3.0 to Gigabit Ethernet)---> "Create"
Why are SD and TF cards not recognized on mobile phones/tablets?
When using the hub with phone or tablets, please insert the SD/TF card first, and then connect the hub to the device.
Why does the 30W ROG Ally Turbo Mode cannot be triggered?
It is suggestd to connect a 87W or above PD charger to trigger the 30W turbo mode.
UGREEN Ethernet Hub
 UGREEN USB C Ethernet Hub |  Revodok 10Gbps USB C Hub |  UGREEN USB C Ethernet Hub |  USBC Hub With Screen Lock |  Dock for Gaming & Work |  Steam Deck Dock |  UGREEN USB C Ethernet Hub | |
|---|---|---|---|---|---|---|---|
Customer Reviews | — | — | — | — | — | — | — |
Price | — | — | — | — | — | — | — |
Max Transfer Speed | 5Gbps | 10Gbps | 5Gbps | 10Gbps | 5Gbps | 10Gbps | 10Gbps |
USB Data Ports | 2*USB A | 2*USB A 3.2+USB C 3.2 | 3*USB A | 2*USB A+2*USB C | 2xUSB A 3.0+USB C 3.0 | USB A 3.2+USB C 3.2+2*USB 2.0 | 3*USB A+USB C |
Max Display Resolution | 4K@60Hz | 4K@60Hz | 4K@30Hz | 4K@60Hz | 4K@120Hz | 4K@60Hz | 4K@60Hz |
Plug & Play | ? | ? | ? | ? | ? | ? | ? |
Gigabit Ethernet | ? | ? | ? | ? | ? | ? | ? |
SD/TF Card Reader | ? | ? | ? | ? | ? | ? | ? |
Why can't my device display properly when using the HDMI port?
1) The USB C port of your laptop must support the video transmission function (DisplayPort Alternate Mode), in order to use this docking station to convert video images.
2) Please make sure your HDMI cable works well.
Why can't my device get 4K@60hz from the HDMI slot?
As not all laptops support 4K@60Hz, you need to confirm whether your laptop supports 4K@60Hz transmission. You can reference the compatible devices above which Devices UGREEN has tested. For more, please confirm with us.
What can I do if I can't get the ethernet port to work?
1) Please install the driver first.
2) For Mac devices, add this adapter to the Network setting page. Go to "System Preferences"-->"Network"-->Select the network card with the corresponding name (AX88179USB3.0 to Gigabit Ethernet)---> "Create"
Why are SD and TF cards not recognized on mobile phones/tablets?
When using the hub with phone or tablets, please insert the SD/TF card first, and then connect the hub to the device.
Why does the 30W ROG Ally Turbo Mode cannot be triggered?
It is suggestd to connect a 87W or above PD charger to trigger the 30W turbo mode.
UGREEN Ethernet Hub
UGREEN USB C Ethernet Hub | Revodok 10Gbps USB C Hub | UGREEN USB C Ethernet Hub | USBC Hub With Screen Lock | Dock for Gaming & Work | Steam Deck Dock | UGREEN USB C Ethernet Hub |
|---|---|---|---|---|---|---|
| Customer Reviews | ||||||
| — | — | — | — | — | — | — |
| Price | ||||||
| — | — | — | — | — | — | — |
| Max Transfer Speed | ||||||
| 5Gbps | 10Gbps | 5Gbps | 10Gbps | 5Gbps | 10Gbps | 10Gbps |
| USB Data Ports | ||||||
| 2*USB A | 2*USB A 3.2+USB C 3.2 | 3*USB A | 2*USB A+2*USB C | 2xUSB A 3.0+USB C 3.0 | USB A 3.2+USB C 3.2+2*USB 2.0 | 3*USB A+USB C |
| Max Display Resolution | ||||||
| 4K@60Hz | 4K@60Hz | 4K@30Hz | 4K@60Hz | 4K@120Hz | 4K@60Hz | 4K@60Hz |
| Plug & Play | ||||||
| ? | ? | ? | ? | ? | ? | ? |
| Gigabit Ethernet | ||||||
| ? | ? | ? | ? | ? | ? | ? |
| SD/TF Card Reader | ||||||
| ? | ? | ? | ? | ? | ? | ? |
UGREEN 10Gbps USB C HUB
UGREEN Hub & Stand
UGREEN USB C Hub
UGREEN USB Hub
UGREEN Mouse & Keyboard
UGREEN Multi HDMI Dock
UGREEN 10Gbps USB C HUB
Revodok Basic
Revodok Pro
Revodok Max
