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Instructions and Troubleshooting(IOS and Android)
Will the high adaptability of the Android system affect the connection and usage of this tracker?
Generally not. Please follow the binding steps in the manual or video tutorial. Within two years of purchase, we provide 24/7 technical and after-sales service through .
What should I pay attention to when binding and using this tracker card?
You need to download Google Framework and sign in with a Google account. Bluetooth caching issues may affect pairing,restart your phone. Also, ensure a stable network during the pairing, as Google services rely heavily on network stability.
Can such a thin card really produce a loud enough sound to support finding items?
Creating a tracker card that is both ultra-thin and loud is indeed a major challenge, yet our product already leads among its peers. In daily life, even when obscured, the card emits 90 - 95+ dB - enough to locate items easily.
How often does it need to be charged? Are there any requirements for the charger?
This product can be charged using commonly available wireless chargers. Under normal conditions, a full charge can last about 6 months. The battery life may be slightly affected by the frequency of using audio playback and navigation functions.
Do I need to log in with a Google account during use?
If you are using an Android device, you need to log in via a Google account. At the same time, please make sure that the app's notification and service permissions are turned on.
Instructions and Troubleshooting(IOS and Android)
Will the high adaptability of the Android system affect the connection and usage of this tracker?
Generally not. Please follow the binding steps in the manual or video tutorial. Within two years of purchase, we provide 24/7 technical and after-sales service through .
What should I pay attention to when binding and using this tracker card?
You need to download Google Framework and sign in with a Google account. Bluetooth caching issues may affect pairing,restart your phone. Also, ensure a stable network during the pairing, as Google services rely heavily on network stability.
Can such a thin card really produce a loud enough sound to support finding items?
Creating a tracker card that is both ultra-thin and loud is indeed a major challenge, yet our product already leads among its peers. In daily life, even when obscured, the card emits 90 - 95+ dB - enough to locate items easily.
How often does it need to be charged? Are there any requirements for the charger?
This product can be charged using commonly available wireless chargers. Under normal conditions, a full charge can last about 6 months. The battery life may be slightly affected by the frequency of using audio playback and navigation functions.
Do I need to log in with a Google account during use?
If you are using an Android device, you need to log in via a Google account. At the same time, please make sure that the app's notification and service permissions are turned on.