







My product seems to be defective, the light is on, but it doesn't vibrate.
Turn on the device and just use it on your teeth. The handle of the device will not vibrate during operation. It will activate once cleaning head touch the teeth or hard objects and you will hear sound.
The device shuts down during use.
The device will shut down after 10
minutes of continuous operation for self-protection. If need to continue using it, please restart it.
Device feels very weak when cleaning.
The cleaning head is not well installed, please make sure to use the small wrench to install cleaning head tightly.
My product seems to be defective, the light is on, but it doesn't vibrate.
Turn on the device and just use it on your teeth. The handle of the device will not vibrate during operation. It will activate once cleaning head touch the teeth or hard objects and you will hear sound.
The device shuts down during use.
The device will shut down after 10
minutes of continuous operation for self-protection. If need to continue using it, please restart it.
Device feels very weak when cleaning.
The cleaning head is not well installed, please make sure to use the small wrench to install cleaning head tightly.






























