Question 1

What kind of warranty does this hard drive come with?

Accepted Answer

The hard drive comes with a 3-year limited warranty.

Question 2

What is included in the package when I purchase this hard drive?

Accepted Answer

The package includes a My Book Desktop hard drive, a SuperSpeed USB-A cable (5 Gbps), software for device management and backup, an AC adapter, and a quick install guide.

Question 3

Is this hard drive compatible with both Windows and Mac systems?

Accepted Answer

Yes, this hard drive is compatible with both Windows and Mac systems.

Question 4

Does the device come with any security features to protect my files?

Accepted Answer

Yes, the device includes security features such as password protection and hardware encryption to help secure your files.

Question 5

Can you tell me about the connectivity options for this hard drive?

Accepted Answer

The hard drive supports connectivity through USB 3.2 Gen 1/USB 3.0 (up to 5Gb/s) and USB 2.0 (up to 480 Mb/s).

Questions & Answers