Question 1

Power saving.... What kind of "off time" would one expect to experience in a home environment with multiple computers, but only one user. If one computer is mostly on all day would the NAS (WD My Cloud EX2) be running all day? Or on selectable preset times for back-up traffic. I assume clients would wake the NAS when it's use is needed, and can that be restricted in some way? Manual or via a schedule to preclude excess drive wear? THANKS!

Accepted Answer

The idea is that the NAS stays on all of the time so that it can accept I/O requests from clients.  That said, the NAS itself has power management features that allow it to optionally spin down its drives until they're needed.  This comes at the cost of a delay of a few seconds the first time it's accessed after which it stays fully active until inactive for a preset amount of time.  You can certainly shut off the NAS, but it will be unable to accept I/O requests while off which is inconvenient.  Also, it's power consumption is minimal.  Also, drive spindown also helps get more longevity out of the drives.

Question 2

Is it possible to increase the drive sizes as time goes on?. If one of the 4TB drives fails, can I replace it with a 6TB and then replace the other drive down the road?

Accepted Answer

The device comes configured as RAID1 (so data is mirrored identically on each drive), so if one of the drives fails, you need to replace it with another drive of the same size.

Question 3

Does the 8 TB unit come with one 8 TB drive or two 4 TB drives?

Accepted Answer

Two 4TB drives in a RAID array.

Question 4

Can I actually change the hard drives in this device? (For example if I swap out both 4tb drives for 8 tb drives.)

Accepted Answer

I think so, but I don't really know.  You may want to call NewEgg.

Question 5

Does this product carry the full manufacturers warranty when sold by NewEgg?

Accepted Answer

Hello, Thank you for contacting us in regards to your question.  Yes that is correct. Also, please check with the manufacturer to see if the item requires to be registered with them in order to have the full warranty from the manufacturer in effect.

You can get the manufacturers contact info by going over to the Warranty and Returns tab of the item.

Thank you,

Newegg Support

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