Note: Our EQ modes are conservatively tuned to prioritize distortion-free audio and speaker protection, offering subtle refinements rather than drastic changes.
Additional remote compatible with Roku TV or Roku Express can be provided as per your request, which is compatible with most Roku TV brands, but not compatible with insignia/Sharp, etc.
When I stream apps like Netflix on my TV, my soundbar has no sound or just plays static/crackling.
The soundbar is not compatible with Dolby or DTS audio formats. We recommend disabling these settings on your TV and in streaming apps like Netflix, Prime Video, HBO, Hulu, and YouTube.
Can I use my soundbar remote to operate my Fire TV Stick? I want to control the volume with just one remote.
Absolutely! The quick start guide will walk you through the steps to set it up.
I have a Roku TV. Is it possible to control my soundbar with the TV remote so I can avoid using two remotes?
Yes. Please reach out to us to get an additional remote which is compatible with Roku TV or Roku TV box.(Compatible with most Roku TV brands, but not compatible with Insignia/Sharp, etc.)
Just to confirm, are we looking at a soundbar or a pair of tower speakers?
Please note that this speaker features a two-in-one design. It can function as a single soundbar, or you can separate it into two individual tower speakers.
WebsLand is committed to improving the customer experience.
We deeply understand our customers' needs in terms of audio products, and our R&D team is dedicated to research and development and continuous innovation to meet the diverse needs of our customers, launching more affordable and high-quality audio products. Our products are ideal for family gatherings, bringing music back to its essence and bringing people closer together.
When I set up the soundbar with TV, the soundbar has no sound or only static.
Please set TV audio output format to PCM or Stereo depending on different TVs. The soundbar does not support Dolby and DTS.
How to quickly disconnect the current Bluetooth device connected with Soundbar?
Press and hold the BT button on remote or M button on soundbar for about 2 seconds to disconnect the current Bluetooth device.
My remote control is broken., how do l get a replacement?
We provide free replacement soundbar accessories, including remotes.
Note: Our EQ modes are conservatively tuned to prioritize distortion-free audio and speaker protection, offering subtle refinements rather than drastic changes.
Additional remote compatible with Roku TV or Roku Express can be provided as per your request, which is compatible with most Roku TV brands, but not compatible with insignia/Sharp, etc.
When I stream apps like Netflix on my TV, my soundbar has no sound or just plays static/crackling.
The soundbar is not compatible with Dolby or DTS audio formats. We recommend disabling these settings on your TV and in streaming apps like Netflix, Prime Video, HBO, Hulu, and YouTube.
Can I use my soundbar remote to operate my Fire TV Stick? I want to control the volume with just one remote.
Absolutely! The quick start guide will walk you through the steps to set it up.
I have a Roku TV. Is it possible to control my soundbar with the TV remote so I can avoid using two remotes?
Yes. Please reach out to us to get an additional remote which is compatible with Roku TV or Roku TV box.(Compatible with most Roku TV brands, but not compatible with Insignia/Sharp, etc.)
Just to confirm, are we looking at a soundbar or a pair of tower speakers?
Please note that this speaker features a two-in-one design. It can function as a single soundbar, or you can separate it into two individual tower speakers.
WebsLand is committed to improving the customer experience.
We deeply understand our customers' needs in terms of audio products, and our R&D team is dedicated to research and development and continuous innovation to meet the diverse needs of our customers, launching more affordable and high-quality audio products. Our products are ideal for family gatherings, bringing music back to its essence and bringing people closer together.
When I set up the soundbar with TV, the soundbar has no sound or only static.
Please set TV audio output format to PCM or Stereo depending on different TVs. The soundbar does not support Dolby and DTS.
How to quickly disconnect the current Bluetooth device connected with Soundbar?
Press and hold the BT button on remote or M button on soundbar for about 2 seconds to disconnect the current Bluetooth device.
My remote control is broken., how do l get a replacement?
We provide free replacement soundbar accessories, including remotes.