
Why is there no sound from the earbuds when I wear them?
he volume may be set to zero. Hold the left earbud’s touch area to turn it up and check your phone’s media volume and audio source. If there is still no sound, please use “Contact Seller” on your order page for further help.
Why are some functions not fully described in the user manual?
To keep the manual simple, some advanced functions were removed. Full instructions are shown on the product detail and A+ pages. If you still have questions, please use “Contact Seller” on your order page for further help.
What should I do if the product is defective or has an issue on arrival?
If the product is damaged or not working, please go to your order page and click “Contact Seller” or “Get help with order.” Send a brief description and photos if possible, and we will arrange a solution as soon as possible.


Why is there no sound from the earbuds when I wear them?
he volume may be set to zero. Hold the left earbud’s touch area to turn it up and check your phone’s media volume and audio source. If there is still no sound, please use “Contact Seller” on your order page for further help.
Why are some functions not fully described in the user manual?
To keep the manual simple, some advanced functions were removed. Full instructions are shown on the product detail and A+ pages. If you still have questions, please use “Contact Seller” on your order page for further help.
What should I do if the product is defective or has an issue on arrival?
If the product is damaged or not working, please go to your order page and click “Contact Seller” or “Get help with order.” Send a brief description and photos if possible, and we will arrange a solution as soon as possible.







































































