



Can this sound bar be charged?
No, this sound bar is DC adapter powered, not battery powered.
Can I use it with my headphones?
No, it is not compatible with headphones.
How do I use TV remote to control the soundbar?
TV remote will control the sound bar volume and power on/off when the soundbar and tv use ARC connection.
It dose not work or no sound.
Please follow the Setup Tips or Manual to install it step by step, if this issue does not be fixed, please send email to us, we will help to deal with it without 24 hours.
Why does the sound still seem very low even when both the audio source and sound bar are turned up to maximum volume?
Please first check whether the sound source has volume protection set. You need to disable the volume protection function to reach the maximum volume.
Use Tips
1, For Optical (SPDIF) connection, please change your TV audio output to optical or external speaker, change the audio format setting to PCM and make sure the protective caps at the ends of the optical cable are removed before plugging it in.
2, Sound bars for TV does not support Dolby and DTS, please kindly disable Dolby and DTS on your TV, Netflix, Prime Video, HBO, Hulu, Youtube, and other streaming video apps.
3, The USB interface supports playing music via USB flash disk, and also supports connecting PC and sounbar via USB cable to transmit audio.
4, Please kindly send email to us if there is any issue, we will help you deal with it without 24 hours.





Can this sound bar be charged?
No, this sound bar is DC adapter powered, not battery powered.
Can I use it with my headphones?
No, it is not compatible with headphones.
How do I use TV remote to control the soundbar?
TV remote will control the sound bar volume and power on/off when the soundbar and tv use ARC connection.
It dose not work or no sound.
Please follow the Setup Tips or Manual to install it step by step, if this issue does not be fixed, please send email to us, we will help to deal with it without 24 hours.
Why does the sound still seem very low even when both the audio source and sound bar are turned up to maximum volume?
Please first check whether the sound source has volume protection set. You need to disable the volume protection function to reach the maximum volume.
Use Tips
1, For Optical (SPDIF) connection, please change your TV audio output to optical or external speaker, change the audio format setting to PCM and make sure the protective caps at the ends of the optical cable are removed before plugging it in.
2, Sound bars for TV does not support Dolby and DTS, please kindly disable Dolby and DTS on your TV, Netflix, Prime Video, HBO, Hulu, Youtube, and other streaming video apps.
3, The USB interface supports playing music via USB flash disk, and also supports connecting PC and sounbar via USB cable to transmit audio.
4, Please kindly send email to us if there is any issue, we will help you deal with it without 24 hours.






























