1. What is the chipset used in this dock? 2. Does XIGMATEK provide firmware updates to customers?

1) I can't speak to the chipset used in the dock (I haven't opened it up and it's not listed on their website). 2) For this particular dock, there have been two firmware updates posted on their website for the product (Xigmatek > Products > Accessories > Storage > Secure III > Download). They don't have any other current storage offerings, but previous devices also had firmware updates posted for them. I can't speak to the ease of upgrading the dock, but it gives me a lot of confidence in Xigmatek that they continue to support their hardware and provide fixes/enhancements.

The specs list a "3TB" limit for some reason. Kind of an odd number. Usually there would either be a partitioning/addressing problem at 2TB, or it would work with 4TB, 6TB whatever. Anyone know if there really is a 3TB limit?

It's 3TB and above. I manually updated firmware because mine was old and could not recognize 3TB HDD. After that, all my 3TB drives works great. I don't have the 4TB HDD but I remember I saw some user review said 4TB worked well.

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XIGMATEK Secure III Extreme Speed Docking Station CPH-SPHET-U08 2.5" & 3.5" white USB 3.0 6.0GB

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2.5" & 3.5"
USB 3.0
Up to 3TB

Overview

Specs

Reviews (37)

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The Xigmatek Secure line of external hard disk drive docking products features a stylish design coupled with a blazing fast performance. The SECURE III integrates a USB 3.0 to SATA interface capable of up to 5-Gbps transfer speeds. They are compatible with SATA II/III HDDs up to 3TB and above in capacity. Both 2.5" and 3.5" HDDs are supported with hot-swap capability. Available in both White or Black piano finish, the SECURE III effortlessly complements your digital lifestyle.

Overview

Convenient and Capable – Plug & play and hot-swap HDD docking for both 3.5" and 2.5" internal HDDs. Provides blazing USB 3.0 to SATA interface for HDDs up to 3TBs and SATA II/III interfaces.
Simple to Set Up and Use – plug in the power and USB 3.0 cable and then switch on.
Attractive, Modern Design - complements any desktop and PC setup.
Supports UASP - USB Attach SCSI Protocol Transport Specification.

Features

Stylish and compact design
Easily install and remove 2.5" and 3.5" HDD
Supports Hot Swap and Plug & Play
USB 3.0 to SATA interface transfers up to 5Gbps
USB 2.0 compatible, transfers up to 480Mbps
Available in white or black
Supports Windows XP/VISTA/Win7/Win8
Support UASP - USB Attach SCSI Protocol Transport Specification
Support HDD of 3TB and above.
Hard drive enters sleep mode, at the same time as the PC enters hibernation mode, in order to save energy

Photos

Specifications

Product Name	SECURE III
Product Number	CPH-SPHET
Interface	USB 3.0
Hard Disk	SATA 2.5"/3.5" HDD/SSD
LED	Power LED and HDD Access LED
Power Supply	AC 100-240V/DC 12V 2.0A
Support OS (PC)	XP/VISTA/Win7/Win8
Support OS (MAC)	Support OS (MAC), MAC OS X
Accessories	USB 3.0 cable and Adapter

Model
Brand	XIGMATEK
Series	Secure III
Model	CPH-SPHET-U07

Details
Color	White
Size	2.5" & 3.5"
AC Adapter	Yes
Internal Interface	SATA I/II/III
External Interface	USB 3.0
Maximum Capacity (per Bay)	Up to 3TB
Fan	No

Compatibility
Operating Systems Supported	PC: 98/ME/2000/XP/VISTA/Win7/Win8 MAC: MAC OS X, MAC OS 9

Features
Features	Stylish and compact design Easily install and remove 2.5" and 3.5" HDD Supports Hot Swap and Plug & Play USB 3.0 to SATA interface transfers up to 5Gbps USB 2.0 compatible, transfers up to 480Mbps

Package Contents
Package Contents	USB 3.0 cable x 1 / Adapter / User manual

Additional Information
First Listed on Newegg	September 17, 2012

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Limited Warranty period (parts): 1 year
Limited Warranty period (labor): 1 year
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Return Policies

Return for refund within: 30 days

Return for replacement within: 30 days

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XIGMATEK Secure III Extreme Speed Docking Station CPH-SPHET-U08 2.5" & 3.5" white USB 3.0 6.0GB

Learn more about the XIGMATEK CPH-SPHET-U07

Customer Reviews of the XIGMATEK CPH-SPHET-U07

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info

Item#: N82E16817815024

XIGMATEK Secure III Extreme Speed Docking Station CPH-SPHET-U08 2.5" & 3.5" white USB 3.0 6.0GB

Learn more about the XIGMATEK CPH-SPHET-U07

Customer Reviews of the XIGMATEK CPH-SPHET-U07

Warranty & Returns

Warranty, Returns, And Additional Information

Warranty

Return Policies

Manufacturer Contact Info