X4 Gaming Headset
Why can't I connect the headset with controller?/Headset doesn’t work?
Confirm if you are in Bluetooth Mode or 2.4GHz Mode. The 2.4GHz dongle cannot be connected in Bluetooth mode. You need to switch to 2.4GHz mode.
No sound from the microphone? Microphone sound too low?Mic doesn’t work?
Confirm the settings on the Xbox console, whether the microphone sound is turned up to the maximum at the (Headset chat mixer)? Adjust the game sound and chat sound to the center to make them be balanced. Assure the microphone is properly plugged in
Why the volume is low while connect to the Xbox?
Make sure the (Headset Volume) on the Xbox console is set to maximum. When using the headset for the first time, the default volume on the console is 80%. And please insert the dongle tightly and fully.
Echo from the microphone?
Turn off monitoring mode in the Xbox console settings.
While connecting, headset sound got noise or echoes?
Make sure the transmitter is fully inserted into the controller. If the transmitter is not fully inserted, there will be significant electrical noise in the headset.
X4 Gaming Headset
Why can't I connect the headset with controller?/Headset doesn’t work?
Confirm if you are in Bluetooth Mode or 2.4GHz Mode. The 2.4GHz dongle cannot be connected in Bluetooth mode. You need to switch to 2.4GHz mode.
No sound from the microphone? Microphone sound too low?Mic doesn’t work?
Confirm the settings on the Xbox console, whether the microphone sound is turned up to the maximum at the (Headset chat mixer)? Adjust the game sound and chat sound to the center to make them be balanced. Assure the microphone is properly plugged in
Why the volume is low while connect to the Xbox?
Make sure the (Headset Volume) on the Xbox console is set to maximum. When using the headset for the first time, the default volume on the console is 80%. And please insert the dongle tightly and fully.
Echo from the microphone?
Turn off monitoring mode in the Xbox console settings.
While connecting, headset sound got noise or echoes?
Make sure the transmitter is fully inserted into the controller. If the transmitter is not fully inserted, there will be significant electrical noise in the headset.