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Item#: N82E16813128727

GIGABYTE GA-Z97M-DS3H LGA 1150 Intel Z97 HDMI SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard

  • Intel Z97
  • Core i7 / i5 / i3 / Pentium / Celeron (LGA1150)
  • DDR3 3000(OC)/2933(OC)
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Learn more about the GIGABYTE GA-Z97M-DS3H

Quick Info

Warranty

  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years


Customer Reviews of the GIGABYTE GA-Z97M-DS3H

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  • Max F.
  • 12/11/2014 11:28:32 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

1 out of 5 eggsOK but faulty w.r.t. memory DIMMs

Pros: - Seems like a good, microATX board

Cons: - Does not accept memory properly (DIMMs are faulty)

Other Thoughts: This seems like a good board, but either by fault of the manufacturer or NewEgg itself, the particular board I received is faulty. It accepts RAM only in two specific DIMMs, and in any other configuration it fails to boot. Perhaps this is a common defect -- though I did not see this issue in other reviews prior to purchase.

I have tried every possible combination of the DIMMs. I have tried six different RAM units in those combinations. Only a maximum of 2 particular DIMMs work.

I would appreciate it if NewEgg -- without cost -- replaced the board or provided an alternative board as replacement. Otherwise, I have been sold a faulty product without recourse. And in my opinion -- and I'm sure several others' -- that's bad business.

I am a very busy person who does important, public work. In fact, I have only had time to write this just now, despite receiving the board some weeks ago. I do not have time to make phonecalls regarding this, nor do I have time to send packages back and forth at personal cost. Nor do I wish to send back the semiworking motherboard first, else I will be left with a completely nonfunctional machine for an indeterminate amount of time.

I would greatly appreciate it if NewEgg were so kind as to address this issue in an amicable and fair fashion.

Thank you for your time and understanding in reading this relatively lengthy review.

- Max Franz

Manufacturer Response:

Dear Customer,

Thank you for your comments. We apologize for your difficulty with your GIGABYTE product. Please contact us at newegg-support@gigabyteusa.com with the case number 116950 in the e-mail subject line. We will provide personalized service and analysis to help solve your issue ASAP. If the matter is urgent, please send us your contact number, and we will contact you.


GIGABYTE VIP Support Team

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  • Theodore Z.
  • 8/17/2014 5:57:11 AM
  • Tech Level: Somewhat High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsSolid Board - Easy install

Pros: The board installed easily. The on-board video (Via Intel Processor) provided a 6.8 windows experience. This was selected for a business computer so the main issue is reliability. I will get back in a year or so with an update.

Cons: I did not find any.

Did you find this review helpful? Yes No

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Item#: N82E16813128727
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