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Item#: 9SIA9DE3SA7486

WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

  • Automatic, continuous backup software
  • USB 3.0 and USB 2.0 compatibility
  • No power adapter required
  • 2 year manufacturer warranty

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBY8L0020BBK-NESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the Western Digital WDBY8L0020BBK-NESN

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Showing 91 of 91 reviews - Clear Filters

  • Anonymous
  • 1/26/2016 7:26:53 PM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsReliable

This review is from: WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

Pros: Compact, reliable, USB drive. What else is there to say?

Cons: None

Did you find this review helpful? Yes No

  • Tomas W.
  • 12/15/2015 12:01:44 PM
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsnice sweet drive

This review is from: WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

Pros: I'v been dragging this in my bag and so far so good.
It sustained quite some beating and it is handy for backups, large transfers and archive.

Cons: none so far.

Did you find this review helpful? Yes No

2 out of 5 eggsWas fine until I couldn't access the drive anymore :(

This review is from: WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

Pros: Good price, portable, lots of storage. Overall was a good drive up until the point that I couldn't access files anymore.

Cons: At some point recently (long time after I bought it) the drive was no longer accessible, it would show up in the My Computer screen that it was there and recognized, but couldn't get to any files. Disk Management said it was now RAW format and not NTFS :(

Other Thoughts: So this drive was great until one day recently we found out that we could no longer access it. It somehow got messed up so that the drive format wasn't recognized anymore. So it would show up in the My Computer as a recognized drive but we couldn't get to any of our files including some recently backed up photos and videos that we only had on the drive :(. I was able to recover almost everything with a free file recovery tool photorec-win.exe. It took about 3-4 days of scanning to get through the whole drive but I did get a lot of data off of it.

After the recovery I deleted the partition through Disk Manager and then re-formatted it with NTFS. I can get to the drive once again and use it, but I won't trust it with any critical backup data and only use for transfers or on my Xbox with the assumption that it could go bad again.

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  • Jessica H.
  • 10/7/2014 8:15:29 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWonderful Service-- Will Purchase Again

This review is from: WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

Pros: The hard drives all came in great working order, albeit a little after I expected. When I inquired into the shipment the response was immediate and positive. I had everything the next day. The follow up to make sure I was satisfied and needed nothing else was great and much appreciated.

Cons: Nothing. Wonderful service!

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  • Daryl L.
  • 5/22/2014 4:15:22 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent hard drive

This review is from: WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

Pros: Have been using this for almost a year.
No issues.
fast read-write speeds.
Built like a rock.

Cons: no cons at all

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  • Matthew G.
  • 4/7/2014 7:24:46 AM
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsLemon?

This review is from: WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

Pros: Drive read/write speeds are excellent. No external power needed. Small/portable form factor. Excellent aesthetics.

Cons: Included USB cable is a little short.

Other Thoughts: Before owning this drive, I have never had an external HDD fail. My 6 year old Buffalo (500gb) that I was replacing is still alive and kicking. I gifted it to a friend after receiving my WD drive. Drive failed at roughly the one year mark. All data on the drive is lost. I will be returning the product, and hopefully get a replacement that will last.

Manufacturer Response:

Hi Matt, it is unfortunate that you are experiencing problems with your Hard Drive. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is something abnormal, and replace your device for you. Please visit the link below for our warranty replacement options.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8


If you have questions, we can be contacted at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Adam B.
  • 3/13/2014 4:46:44 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsWorked ok for about 4 months...

This review is from: WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

Pros: Was great until it failed.

Cons: It failed after around 4 months of use and now I can't access it. Paperweight now.

Manufacturer Response:

Dear User, we are sorry to hear you had a bad experience with this product. We will stand by our warranty policy and replace your drive for you. Please visit the link below for more information.

You can create a Return Merchandise Authorization (RMA) from our customer portal at
http://wdc.custhelp.com/app/answers/detail/a_id/8

If you have any other questions or concerns, please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Aaron F.
  • 3/2/2014 5:13:54 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks wonderfully

This review is from: WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

Pros: 2 TB
USB 3.0
Small and easy to travel with.
Fastest external hard-drive I've ever owned.

Cons: None.

Other Thoughts: I bought this when it was on sale for $110 and was worth every penny.

1 out of 1 people found this review helpful. Did you? Yes No

  • Stacy L.
  • 2/16/2014 4:15:59 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent External Storage

This review is from: WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

Pros: Great capacity (2TB)
USB 3 is Fast
Very Small
Easy to take on the go

Own it since 2 month and i love it...

I'll update my review if it fails on me at certain point in coming month/year.

Cons: None so far

Did you find this review helpful? Yes No

  • Anonymous
  • 1/18/2014 9:19:16 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsroad warrior video editor

This review is from: WD 2TB My Passport Portable Hard Drive USB 3.0/USB 2.0 Model WDBY8L0020BBK-NESN Black

Pros: Love this drive. very quick with usb 3, works great for video editing and VFX work on the go. a great no-nonsense drive, powered via USB makes this very portable.

Cons: none

Other Thoughts: You need one of these. Even if you don't, you still do!

Did you find this review helpful? Yes No

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Hard Drives > 
Portable External Hard Drives > 
Western Digital > 
Item#: 9SIA9DE3SA7486
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