Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Wish List
  • Feedback
  • Help
Search all
Search

WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

  • Automatic, continuous backup software
  • USB 3.0 and USB 2.0 compatibility
  • No power adapter required
  • 2 year manufacturer warranty
  • Email this page
ICON Loading...

Learn more about the Western Digital WDBY8L0020BBK-NESN

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Western Digital WDBY8L0020BBK-NESN

Do you own this product? Write a Review

ICON Loading...

Filter Results

Go

Showing 90 of 90 reviews - Clear Filters

  • Jessica H.
  • 10/7/2014 8:15:29 AM
  • Tech Level: Somewhat Low
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWonderful Service-- Will Purchase Again

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: The hard drives all came in great working order, albeit a little after I expected. When I inquired into the shipment the response was immediate and positive. I had everything the next day. The follow up to make sure I was satisfied and needed nothing else was great and much appreciated.

Cons: Nothing. Wonderful service!

Did you find this review helpful? Yes No

  • Daryl L.
  • 5/22/2014 4:15:22 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent hard drive

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Have been using this for almost a year.
No issues.
fast read-write speeds.
Built like a rock.

Cons: no cons at all

Did you find this review helpful? Yes No

  • Matthew G.
  • 4/7/2014 7:24:46 AM
  • Tech Level: High
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsLemon?

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Drive read/write speeds are excellent. No external power needed. Small/portable form factor. Excellent aesthetics.

Cons: Included USB cable is a little short.

Other Thoughts: Before owning this drive, I have never had an external HDD fail. My 6 year old Buffalo (500gb) that I was replacing is still alive and kicking. I gifted it to a friend after receiving my WD drive. Drive failed at roughly the one year mark. All data on the drive is lost. I will be returning the product, and hopefully get a replacement that will last.

Manufacturer Response:

Hi Matt, it is unfortunate that you are experiencing problems with your Hard Drive. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is something abnormal, and replace your device for you. Please visit the link below for our warranty replacement options.
How to get an RMA (Return Merchandise Authorization) or replace a defective product under warranty http://wdc.custhelp.com/app/answers/detail/a_id/8


If you have questions, we can be contacted at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Adam B.
  • 3/13/2014 4:46:44 PM
  • Tech Level: Somewhat High
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsWorked ok for about 4 months...

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Was great until it failed.

Cons: It failed after around 4 months of use and now I can't access it. Paperweight now.

Manufacturer Response:

Dear User, we are sorry to hear you had a bad experience with this product. We will stand by our warranty policy and replace your drive for you. Please visit the link below for more information.

You can create a Return Merchandise Authorization (RMA) from our customer portal at
http://wdc.custhelp.com/app/answers/detail/a_id/8

If you have any other questions or concerns, please contact us at (800) 275-4932, or via our support website at: http://support.wdc.com/rs

Did you find this review helpful? Yes No

  • Aaron F.
  • 3/2/2014 5:13:54 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsWorks wonderfully

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: 2 TB
USB 3.0
Small and easy to travel with.
Fastest external hard-drive I've ever owned.

Cons: None.

Other Thoughts: I bought this when it was on sale for $110 and was worth every penny.

Did you find this review helpful? Yes No

  • Alexandre P.
  • 2/16/2014 4:15:59 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsExcellent External Storage

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Great capacity (2TB)
USB 3 is Fast
Very Small
Easy to take on the go

Own it since 2 month and i love it...

I'll update my review if it fails on me at certain point in coming month/year.

Cons: None so far

Did you find this review helpful? Yes No

  • Anonymous
  • 1/18/2014 9:19:16 PM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsroad warrior video editor

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Love this drive. very quick with usb 3, works great for video editing and VFX work on the go. a great no-nonsense drive, powered via USB makes this very portable.

Cons: none

Other Thoughts: You need one of these. Even if you don't, you still do!

Did you find this review helpful? Yes No

  • Clayton B.
  • 1/1/2014 4:01:43 PM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsGreat backup drive

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Was able to partition it in 2 1TB partitions to allow one to be used on all computers (I have a mac and a pc) and 1 partition was for very large movie files. I've come nowhere close to filling this thing up. It runs quietly. I've had it for a year and it's worked fine on multiple computers and transfers quickly. So far this HDD is a great value for the price. I bought it at $200 and at the current price it's a great drive to backup a mass of photos or video.

Cons: The white indicator LED it quite bright in a darkly lit room, but that's nothing a sticker/post it won't fix.
Doesn't come with a carrying bag (but both these cons are cosmetic)

Other Thoughts: I've yet to try it with a USB 3.0 port

Did you find this review helpful? Yes No

  • William G.
  • 12/5/2013 8:28:33 AM
  • Tech Level: High
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsGreat drive

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: Great drive, no problems setting it up.

Cons: None

Other Thoughts: I set Windows 7 up to back up my important documents to this drive on a weekly basis, and it has never failed me.

2 out of 2 people found this review helpful. Did you? Yes No

  • Carlos T.
  • 11/26/2013 11:59:39 AM
  • Tech Level: Somewhat High
  • Ownership: more than 1 year
  • Verified Owner

5 out of 5 eggsVery fast, very small

This review is from: WD My Passport 2TB USB 3.0/USB 2.0 2.5" Portable Hard Drive WDBY8L0020BBK-NESN Black

Pros: I have one since a year and a half, and I don't have any issue with it. I bought another like two months ago

Cons: None so far

Did you find this review helpful? Yes No

Compare Offers from All Sellers

Seller Name & Rating Offer Details  
ICON Loading...

More Buying Options

Are you an E-Blast Insider? Subscribe Newegg e-Blast
PayPal
Shop without retyping payment details. Secure shopping made faster.
Check out with PayPal.

Related Products
Model Brand WD Series My Passport Ultra Model ...
USB 3.0, 2TB Bold, aluminum radial spin design ...
Ultra fast transfer rates Works great with Windows ...
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.