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Item#: N82E16822236626

WD My Book 4TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0040HBK-NESN

  • Ultra-fast transfer rates
  • Automatic backup software
  • Works great with Windows 8
  • Local and cloud backup
  • Complete backup for peace of mind
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Learn more about the Western Digital WDBFJK0040HBK-NESN

Model

Brand
WD
Series
My Book
Model
WDBFJK0040HBK-NESN

Performance

Interface
USB 3.0/USB 2.0
Capacity
4TB

Physical Spec

Form Factor
3.5"
Dimensions
6.7"(H) x 5.5"(D) x 1.9"(W)
Weight
2.27 lbs.

Features

Features
Up to 3x faster transfer rates
Universal connectivity
Local and cloud backup
System-level backup
Secure your files
WD Drive Utilities software
Works great with Windows 8
WD quality inside and out

Packaging

Package Contents
External hard drive
WD SmartWare software (pre-loaded)
USB cable
AC adapter
Quick Install Guide

Quick Info

Warranty

  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years


Customer Reviews of the Western Digital WDBFJK0040HBK-NESN

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Showing 8 of 8 reviews - Clear Filters

  • Mark S.
  • 4/14/2014 11:17:45 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsNo Problems Here

This review is from: WD My Book 4TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0040HBK-NESN

Pros: Compact, easy to use, lots of space

Cons: None that I can think of

Other Thoughts: Works great for my use. I added a ORICO PFU3-2P USB 3 pcie card to my Mac Pro 5,1 and I use it as a Time Machine backup device.

Did you find this review helpful? Yes No

  • Gary S.
  • 2/27/2014 12:15:43 PM
  • Tech Level: Somewhat High
  • Ownership: 1 day to 1 week
  • Verified Owner

4 out of 5 eggs

This review is from: WD My Book 4TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0040HBK-NESN

Pros: Small Size, USB Connectivity

Cons: The software & hardware are a bit on the slow side, but that may be related to it's back-up & file verification function.
The included software does not appear to allow selective deleting of specific backed-up files or folders once copied to MyBook (neither will it allow Windows File Explorer, etc.).
Once you back-up a drive or folder, it doesn't allow making changes without restoring or deleting the entire specific back-up.
I am new to the WD back-up software, but that is what I have experienced so far. This software is very limited, so I don't think I'll find a good solution to this problem.

I initially purchased this to back up (failing) PCs, and to use as a media storage device w/ DirecTV. I have subsequently seen many reviews stating you must use the WD MyBook AV version w/ eSATA connectivity for this purpose. I have not verified this info by attempting connection & use via the DVR USB port & MyBook USB Cable.

Other Thoughts: Bottom Line: MyBook meets my requirement as a back-up device, and I would recommend it for that purpose.

Although the item may work better with higher end software / back-up program. I will need to check this out further.

3 out of 3 people found this review helpful. Did you? Yes No

  • Grace J.
  • 2/26/2014 12:56:08 PM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggs

This review is from: WD My Book 4TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0040HBK-NESN

Pros: Lots of space
Fast drive
Easy to install on both my win7 and win8 computers
Free backup software (haven't used)
Cheap price

Cons: none

Other Thoughts: ordered 2 of these drives, a 3TB and a 4TB and no problems at all.

3 out of 3 people found this review helpful. Did you? Yes No

  • Rachel C.
  • 2/9/2014 11:20:20 PM
  • Tech Level: Average
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsNo issues..so far

This review is from: WD My Book 4TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0040HBK-NESN

Pros: Great size
love my other wd drives

Cons: sadly requires a power cord but not really a con just more of an annoyance to me

Other Thoughts: I have many external drives from WD (bought at a different store with a C, more than one 1 and 2TB drives)
Based on other reviews for other WD drives (not just this one) I was wary of buying one, bought 2 as I'm needing space for home movie streaming (4TB models). Soon as I got them I formatted with the WD quickformatter, as I did with all my other drives I have (none have failed), and so far they are running great. Using one as a back up just to see if it does fail before I put anything new on it. No issues so far, dunno if other people just were unlucky or just plugged in the drives and went from there... who knows. But for me they are doing great so far :)

1 out of 1 people found this review helpful. Did you? Yes No

  • Ryan R.
  • 1/10/2014 11:38:03 AM
  • Tech Level: High
  • Ownership: less than 1 day
  • Verified Owner

1 out of 5 eggsFailed within one hour - rough shipping may be to blame

This review is from: WD My Book 4TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0040HBK-NESN

Pros: Simple to connect and install. Recognized immediately in Win 7 x64.

Cons: Nearly DOA - failed within one hour. Item was shipped in retail box but the shipping box was loosely packed and the retail box was able to move around within the outer shipping box. I suspect this insufficient protection is the reason for the item failure. I have RMA'd for a replacement unit and will post an updated review once I receive and test the replacement item.

Manufacturer Response:

Dear User, we want to extend our sincere apologies for the issue you have experienced. We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. Please note that even though there are many variables that could affect the drive’s integrity between leaving our warehouses prior to being connected to your computer, we would like to assure you that what you have experienced is something abnormal.

Please consider contacting our support department and indicating your Newegg experience in the future when situations like this arise. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

2 out of 2 people found this review helpful. Did you? Yes No

  • Carlos A.
  • 1/10/2014 9:51:31 AM
  • Tech Level: High
  • Ownership: 1 week to 1 month
  • Verified Owner

5 out of 5 eggsWhat it is about this drive is...

This review is from: WD My Book 4TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0040HBK-NESN

Pros: This drive is large, faster than a Sata II.
Have two of them in different systems.

Cons: the problems is the way WD formatted this drive. As soon as I opened the box I reformatted it---I use Linux--with gparted as a GPT partition and XFS. Been using it daily for a month, no issues. for Windows users just do the same but use NTFS instead, that also works.

Other Thoughts: as soon as you buy this drive reformat it yourself with my suggestions. It should be fine

1 out of 2 people found this review helpful. Did you? Yes No

  • Mr S.
  • 12/31/2013 8:05:40 AM
  • Tech Level: High
  • Ownership: 1 day to 1 week

1 out of 5 eggsFailed within 1 Week

This review is from: WD My Book 4TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0040HBK-NESN

Pros: Background:
Bachelor of Science in Information Technology Management

Purchased one of these 2 TB drives. Did not pass diagnostic tool tests. Failed within one week.

Cons: This is not a criticism of Newegg. It is an honest observation of Western Digital products.

I do not know if there is a problem with their manufacturing process or the way that WD is shipping them to their distributors, but there is a problem.

I have encountered an alarmingly high number of defective Western Digital drives in the last year (both internal and external).

Manufacturer Response:

Hello Majestic Lizard, we want to extend our sincere apologies for the issue you have experienced. We are very sorry to hear that you experienced so many drive failures. Western Digital does rigorously test and verify all of our drives, prior to shipping to our retailers, however we have no control how the drive was handled prior to being installed in your computer. We offer world class customer service will stand by our warranty policy and replace your drive for you and investigate the root cause of your drive failure. Follow the links below for more information.
You can create a Return Merchandise Authorization (RMA) from our customer portal at: http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

2 out of 19 people found this review helpful. Did you? Yes No

  • Mr S.
  • 12/31/2013 7:59:23 AM
  • Tech Level: High
  • Ownership: less than 1 day

1 out of 5 eggsDead within two days.

This review is from: WD My Book 4TB USB 3.0/USB 2.0 3.5" External Hard Drive WDBFJK0040HBK-NESN

Pros: Background:
Bachelor of Science in Information Technology Management

I purchased one of these exact models through another source. When I plugged it in I immediately noticed a distinct clicking noise. I ran the utilities to test the disk and not only did the drive fail, but it completely crashed, becoming useless.

This is the second high capacity Western Digital External Drive that failed within days of purchasing it that I have dealt with in the year 2013. I have also dealt with a high number of their laptop drives failing.

Older, lower capacity Western Digital drives in my possession still work just fine. It seems to be the newer models that have a high rate of failure. I don't know if it is their manufacturing process or the way that Western Digital is shipping them, but something is definitely wrong.

Cons: There are no pros. I will be returning it for a refund. I've found about 2 out of 5 of their high capacity external drives is defective. I've found about 2 out of 5 of their laptop drives is defective. Worse, the nature of these defects is such that if you did not run diagnostic utilities to test most of these defective drives, you would not know until after a few months of use when the drive fails and all of your data is lost.

Please note that this is not a criticism of Newegg. It is an observation of Western Digital products based personal experience.

It is a sad day when a 250 GB Maxtor drive works for 7+ years and a 4 TB Western Digital lasts for 1 day.

Manufacturer Response:

Hello Majestic Lizard, we want to extend our sincere apologies for the issue you have experienced. We are very sorry to hear that you experienced so many drive failures. Western Digital does rigorously test and verify all of our drives, prior to shipping to our retailers, however we have no control how the drive was handled prior to being installed in your computer. We offer world class customer service will stand by our warranty policy and replace your drive for you and investigate the root cause of your drive failure. Follow the links below for more information.
You can create a Return Merchandise Authorization (RMA) from our customer portal at: http://wdc.custhelp.com/app/answers/detail/a_id/8
We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us at 1 (800) 275-4932, or via our support website at: http://support.wdc.com/rs/.

2 out of 18 people found this review helpful. Did you? Yes No

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