Single review: G.SKILL 4GB (2 x 2GB) DDR3 1333 (PC3 10666) Dual Channel Kit Desktop Memory Model F3-10666CL8D-4GBHK

G.SKILL 4GB (2 x 2GB) DDR3 1333 (PC3 10666) Dual Channel Kit Desktop Memory Model F3-10666CL8D-4GBHK

DDR3 1333 (PC3 10666)
Timing 8-8-8-21
CAS Latency 8
Voltage 1.50V

Two DOA Sticks 05/15/2014

This review is from: G.SKILL 4GB (2 x 2GB) DDR3 1333 (PC3 10666) Dual Channel Kit Desktop Memory Model F3-10666CL8D-4GBHK

Pros:

See other thoughts below. My 2010 purchase resulted in two sticks that have worked flawlessly.

Cons:

See other thoughts below. My 2014 purchase resulted in two DOA sticks.

Overall Review:

I purchased this exact pair of dual-channel memory in 2010 and it has worked flawlessly. Recently, in 2014, I wanted to expand my mid-range gaming rig from 4 GB to 8 GB of RAM, so I figured the most cost-effective way to do that would be to simply buy two more sticks of the same model.

I did that. I bought two more sticks, and they arrived DOA. Both sticks.

I have been building PCs for 11 years, and I have been fortunate enough to have never received anything DOA. I've had things fail after 1-3+ years, but never DOA.

G Skill wanted to be my first, apparently. I have no idea what its "success" rate is with memory that makes it out of its factory, but I will tell you this: no customer should ever receive anything DOA. Aside from the fact that it may violate federal and most state consumer warranty laws, and the contracts between you, the seller and the manufacturer, it is simply a poor, poor business practice. I wanted my RAM on a specific date, and for a specific price. Instead, I will now receive my replacement RAM well after the time in which I wanted it (my vacation), for at least $7.29 more than the amount that I expected to pay, and for an added 3+ hours of my time spent testing the RAM, testing the RAM again, filling out an RMA form, going to the post office, and waiting in line at the post office. All because the manufacturer neglected to ensure that all the RAM that gets out of its factory to its distributors and sellers functions properly, or at a minimum, is not DOA.

Grade: 5 stars for the 2010 RAM; 0 stars for the 2014 RAM. Averaged, and rounded down because both sticks were DOA = 2 stars.

Note: Newegg has always been a superb seller and I will remain loyal to Newegg, but I will never buy from G Skill again because one DOA is too many. I suggest you do the same.

Manufacturer Response:

.
Dear Customer

We are sorry to hear you had such issues. The new modules may not be DOA; most likely it is a compatibility issue with your motherboard since DDR3 modules have changed quite a bit since 2010. Check that you have the latest BIOS for the motherboard. If you continue to have a problem, contact the G.Skill support team with hardware specifications and they will be able to determine which memory kit is compatible for your system. For all further questions or concerns, please feel free to contact us directly.

Thank you
GSKILL SUPPORT

Quality and customer service are our top priorities.

Tech Support Email: ustech@gskillusa.com
RMA Dept Email: rma@gskillusa.com
G.Skill Forum: http://www.gskill.us/forum/

3 people found this review helpful. Did you? Yes Yes / No

Nicholas H.
Verified Owner
Owned For: 1 week to 1 month

write a review