PROFESSIONAL: FULLCOM is a professional and experienced trading company headquartered in Taiwan. Our well-trained sales representatives are pleased to offer satisfactory customer service. FAST SHIPPING: WE SHIP FROM USA, so it takes approximately 2-5 days of delivery. COMPLETE INVENTORY: We provide a comprehensive inventory of computer spare parts. Our main products are laptop screens and touch digitizers for repair. QUALITY: The products are all brand new and tested before selling. WHOLESALE: All products come directly from factories. If you need to place a bulk order, we offer wholesale price. Please contact us.
WARRANTY AND RETURN • Only covers manufacturing defect. • Please make sure you are purchasing the right item. If you have any questions about the item, please contact us before placing an order. We don't accept returns of any purchase in error. • NOTE THAT ITEMS ORDERED IN ERROR will be charged a restocking fee on the item's price. The restocking fee for returned items is 10%-30% of the item price. • All screens are subject to ISO norm which means screens with 2-5 dead pixels are not considered defective. • Screens with physical defects caused by customer are not covered under warranty. • ANY PRODUCT BEING RETURNED TO US MUST HAVE AN RMA FORM INCLUDED. • THE BUYER PAYS RETURN POSTAGE IN ANY CASES.
Please follow the instruction below when you return products: 1. Send an message to us and request Return Merchandise Authorization (RMA) from us before shipping the product back. (Follow Newegg RMA's process) 2. Take three photos. One is the defect of product, one is the box and the other is the bar code (it is on the back of products). 3. Send the photos to our customer service 4. We will issue a RMA form. Note that any return WITHOUT a RMA form will not be accepted. 5. After you receive the form, please pack the screen well in the original condition and enclose your invoice and RMA form.
***We respond any requests of return in 24 hours. ***Please note that any return without RMA form may be rejected.