ITreplay specializes in Used, Refurbished, Closeout and Obsolescent inventory. We have been selling on online since 2005 and is a Top Rated Seller. If you are looking for a used PC, laptop or even a tablet odds are we have it. We always have a great selection of Printers, Scanners, Projectors and Barcode readers. From time to time we will get in some odds and ends where you can find some great bargains.

If you have an issue with your purchase please reach out to us at 815-531-1212
We want to make it right!

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Returns Policy
118 Ratings (92% Positive) 

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.

On-Time
Delivery
97.44%
Product
Accuracy
95.73%
Customer Service
Satisfaction
94.12%
Robert R.
Ordered on 2/3/2021
Cheap. Battery is junk.
2/20/2021 6:10:18 PM

battery will not hold a charge for more than a couple hours... even while sitting dormant!

  • Yes
  • No
  • Didn't contact
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Leslie M.
Ordered on 1/7/2021
Quick service
1/22/2021 7:09:31 PM

Wonderful experience

  • Yes
  • Yes
  • Didn't contact
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ghazi f.
Ordered on 12/30/2020
Excellent
1/19/2021 2:29:35 AM

As if the device was new, I couldn't believe myself when I received the device. I will definitely recommend it

  • Yes
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  • Yes
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Gerald A.
Ordered on 12/11/2020
12/30/2020 10:39:23 AM

this is a good laptop and is in good condition !!

  • Yes
  • Yes
  • Didn't contact
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David K.
Ordered on 12/4/2020
Good experience
12/18/2020 7:09:08 PM

I have purchased reconditioned electronics from various vendors and have never been dis-satisfied. The computer was rated a "B" in appearance but I found no scratches/dings/dents and was very happy with the unit AND the price. I would buy this type of unit again if need be and do recommend the seller/vendor.

  • Yes
  • Yes
  • Didn't contact
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Scott D.
Ordered on 12/3/2020
12/18/2020 7:14:24 AM

The box arrived much earlier than I expected, and is exactly as I expected. Works great.

  • Yes
  • Yes
  • Didn't contact
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Anonymous
Ordered on 11/25/2020
So fast for a small desktop
12/17/2020 4:52:39 AM

Got the desktop on time and it's been great for the past couple weeks that I've had it

  • Yes
  • Yes
  • Didn't contact
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Jeffrey L.
Ordered on 11/29/2020
Highly recommended seller.
12/16/2020 9:40:46 AM

Excellent transaction. New Dell OptiPlex 7070 is small, fast, and very impressive. Quick delivery in OEM packaging. Very happy with this purchase. Thanks!

  • Yes
  • Yes
  • Didn't contact
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Mr K.
Ordered on 12/3/2020
Very nice refurbished laptop
12/14/2020 2:24:54 PM

So far, this system is operating very nicely. It is a very solid laptop and even has a nicety that wasn't advertised: the light-up keyboard whenever typing or moving the mouse pointer. It was received quickly, and came in a very shock-absorbing bubble wrap enclosure inside the shipping box.

  • Yes
  • Yes
  • Didn't contact
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Christine D.
Ordered on 11/29/2020
Excellent Product !
12/14/2020 9:29:03 AM

Yes, I definitely would recommend this new HP Elitedesk to anyone wanting a lightning-fast computer.

  • Yes
  • Yes
  • Didn't contact
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Dario L.
Ordered on 11/27/2020
12/14/2020 7:42:58 AM

Great little pc, perfect for office work, and portable size.

  • Yes
  • Yes
  • Yes
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Jennifer B.
Ordered on 11/16/2020
12/8/2020 1:28:07 PM

The laptop arrived in perfect condition except for the fact that the battery would not hold a charge, so i couldn't walk around with it like i needed. I had to message customer service about the problem and they got me taken care of by sending me a new battery. I'm very happy with the value i got for the money, thanks.

  • Yes
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John M.
Ordered on 11/16/2020
Very satisfied
11/19/2020 10:40:38 AM

It is brand new as described! Many thanks!

  • Yes
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Larisa T.
Ordered on 10/23/2020
Reliable and fast to respond
11/17/2020 1:55:26 PM

will definitely recommend this seller to other people

  • Yes
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Anonymous
Ordered on 10/25/2020
11/2/2020 9:25:41 PM

Please make sure that what you sell is actually the product.

  • Yes
  • No
  • Didn't contact
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Anonymous
Ordered on 10/6/2020
10/21/2020 8:34:12 AM

I am loving the computer once I received it. I was first shipped the wrong computer and it didn't have the touch screen that was advertised. After a few phone calls and an email, I was able to connect with a CS rep who quickly resolved my problem and sent me the correct computer along with a label to ship back the incorrectly sent computer. It just took a little longer and was a little hassle to get what I ordered, so that's the reason for the 3 rating. Anyone can make mistakes, and this one wouldn't make me not order again from this seller because they were great in communicating and in correctly my order - just couldn't give them a 5 rating this time.

  • No
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  • Yes
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Prakash S.
Ordered on 10/2/2020
Used Product-Fake description
10/8/2020 11:52:44 AM

The seller listed the item as new genuine keyboard, however, the seller sent a used product. It has dust residue and connecter were twisted. I would not recommend this at all.

  • Yes
  • No
  • No
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Daniel G.
Ordered on 9/14/2020
Excellent product, solid service
10/1/2020 8:58:34 PM

No complaints from me. I had to contact the seller to change the delivery instructions, and their response was prompt, and allowed me to change from delivery signature required, to hold for pickup. The product is as described and, though a refurb, is in great condition. It also turned out to be a great fit for how I will use it, though reviewing the product in detail might not be very useful to anyone else, as its already sold out (not surprising given run on computers everywhere in 2020). I'd absolutely buy from them again, the product is hard to get, and the price was very good.

  • Yes
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  • Yes
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Tara T.
Ordered on 9/11/2020
Fast delivery, well packaged
9/29/2020 5:50:08 PM

I needed a new CPU fan for a client's Lenovo Ideacentre after her's died. Not the most common component. Seller had a refurbished fan for a good price.

  • Yes
  • Yes
  • Didn't contact
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Jerry A.
Ordered on 8/29/2020
Excellent product and fantastic customer service!
9/22/2020 6:36:50 AM

I ordered a refurb HP 840 G3, the PC was in excellent condition, looked new and works great! I did have a minor issue with the charging adapter not working, and must say their customer service was superb. They had a new charger FedEx’d overnight and the replacement worked like a champ! Great service! I will definitely use ITreplay for future needs! Thanks, Jerry

  • Yes
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  • Yes
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