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Why is my M.2 SSD not recognized after installation?
When using it for the first time, you need to initialize, partition, and format the SSD using the Windows "Disk Management tool". Once completed, it will be available for normal use in File Explorer.
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Why is the actual displayed capacity less than the rated 1TB/2TB?
The difference between SSD's nominal capacity and formatted actual capacity comes from calculation methods: Manufacturers label 1024GB as 1024GB×1000³ bytes (decimal); OS uses 1GB=1024MB (binary), so 1TB shows 953.7GB=1024GB×1000³÷1024³.
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Is this SSD compatible with mainstream laptops and desktop computers? Is the installation convenient?
Yes! This product adopts an M.2 interface and supports PCIe 3.0 and PCIe 4.0 protocols, making it compatible with the motherboard slots of most laptops and desktop computers on the market.
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Does the product include installation accessories?
The package includes a screwdriver and M.2 SSD fixing screws for installing the NVMe M.2 SSD, compatible with mainstream motherboards. No need to purchase additional tools; it can be installed upon arrival.
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Where should we send the solid-state drive for repair?
Bestoss offers professional quality and dependable service. Should you have any questions or problems with the product, please get in touch with our help team. Fixes within the coverage period need proof of purchase.
-
Why is my M.2 SSD not recognized after installation?
When using it for the first time, you need to initialize, partition, and format the SSD using the Windows "Disk Management tool". Once completed, it will be available for normal use in File Explorer.
-
Why is the actual displayed capacity less than the rated 1TB/2TB?
The difference between SSD's nominal capacity and formatted actual capacity comes from calculation methods: Manufacturers label 1024GB as 1024GB×1000³ bytes (decimal); OS uses 1GB=1024MB (binary), so 1TB shows 953.7GB=1024GB×1000³÷1024³.
-
Is this SSD compatible with mainstream laptops and desktop computers? Is the installation convenient?
Yes! This product adopts an M.2 interface and supports PCIe 3.0 and PCIe 4.0 protocols, making it compatible with the motherboard slots of most laptops and desktop computers on the market.
-
Does the product include installation accessories?
The package includes a screwdriver and M.2 SSD fixing screws for installing the NVMe M.2 SSD, compatible with mainstream motherboards. No need to purchase additional tools; it can be installed upon arrival.
-
Where should we send the solid-state drive for repair?
Bestoss offers professional quality and dependable service. Should you have any questions or problems with the product, please get in touch with our help team. Fixes within the coverage period need proof of purchase.