Question 1

does this come with a usb 3.0 or 2.0 cable?  It looks like a 3.0, but I want to be sure.

Accepted Answer

I have 4 of these, and it is a standard USB cable.  As the description states it is a 3.0 USB drive, but is compatible with 2.0 USB.  However, to achieve the optimal performance it should be plugged into a 3.0 USB port.

Question 2

Silly question, maybe...the specs say Windows.  This is an external drive.  A MacBook Pro will not see, read, or otherwise be able to use this drive?  Is that correct?

Accepted Answer

If you plug it into your Mac Book Pro OS X will recognize the drive but you won't be able to write to the drive unless you partition it & then format it using Disk Tools in Utilities.  This is because I believe this drive comes formatted as a Windows drive using the NTFS file system.  Mac OS X can read & copy files FROM a local NTFS drive but it cannot WRITE files to an NTFS local drive.

There are third party tools you can purchase in OS X that will allow OS X to write to a local NTFS drive.  However I've had inconsistent results using them so use them at your risk.

Question 3

i just bought this and another external hard drive.   the other hard drive a WD, booted right up and allowed me to start transferring files.  this one turns on the light but does not connect to the computer and i cannot upload files to it.  i can't find the hd anywhere...is it defective?

Accepted Answer

You can check in disk management. It may not be getting assigned a drive letter. Right click on computer and select manage.  In the list click on disk management. If you see it in here you can right click and assign a drive letter.  You could try a different usb port and/or different computer to see if it recognized. If not it is probably defective.

Question 4

I had very bad experiences with passport hard drives burning out due to no ventilation holes.  WD my book has a lot of vent holes.  I don't see any with this.  I've tried to look carefully in the photos and don't see any.  Does it have them?  Anyone have issues with overheating/burnout?  Thank you.

Accepted Answer

I've not had any problems with this external hard drive. The ventilation is on the back where you plug in the USB cable and your power source.  
There are also vent holes on the bottom, so I stand mine up vertically where the USB plug and power source plug are on top. I hope this helps.

Question 5

I am looking for an external hard drive to store pictures on from a desktop. Is this hard drive suitable for for this ?

Accepted Answer

Yes it works great for storage of pictures and video and music and documents.  It's extremely large and fast.  I've had it connected to the back of my desktop for 6 months with no problem so far

Question 6

Is this plug and play for the Novice, is it compatible with Windows 7 and can it connect to my laptop via wireless connection?

Accepted Answer

yeah it was easy to set up, and works with my windows 7. no on the wireless, but I share my HD over my wireless network through my desktop

Question 7

Do I need an adapter to use this device for USB 2?

Accepted Answer

I did not need an adapter. The difference between a USB 3 and USB 2 is the speed of data transfer.

Question 8

This External Hard Drive works with XBOX ONE?

Accepted Answer

Yes it does work on Xbox One. I've had it plugged into mine for a couple of weeks now and so far I've had no issues with it. Just to let people know, once u designate an external drive to Xbox One that's all you will be able to use it for. U cant partition the drive and use part of it, the entire drive has to be used for the Xbox One.

Question 9

The previous Seagate external drives had severe heat issues both when idling, and under load.  Can anyone comment on this new enclosure?

Accepted Answer

There weren't thermal issues with the previous model as long as you followed recommendations and didn't stack the units on top of each other.  Most people who experience thermal issues and had drive failures (typically the USB to SATA converter board failures) stacked the drives bays right on top of each other without providing active air flow between the units since the clearance would be very small.  The units were not designed to be stacked in such a way and in response, it looks like Seagate has now changed the default orientation of the new units to vertical to prevent stacking of the units.  The higher speed drives are going to dissipate more heat than the slower drives like what WD puts in its external enclosures (one that can be stacked and has a larger clearance).

Question 10

is this compatible with windows 10?

Accepted Answer

Yes and it comes with soft ware that makes it completely cross platform with mac

Brand	Seagate
Series	Expansion
Model	STEB5000100

Color	Black
Interface	USB 3.0
Capacity	5TB

Features	Seagate Expansion desktop drive, add-on storage for your PC The Seagate Expansion desktop drive provides extra storage for your ever-growing collection of files. Instantly add space for more files, consolidate all of your files to a single location, or free up space on your computer's internal drive to help improve performance. Setup is straightforward; simply plug in the included power supply and USB cable, and you are ready to go. It is automatically recognized by the Windows operating system, so there is no software to install and nothing to configure. Saving files is easy too - just drag-and-drop. Take advantage of the fast data transfer speeds with the USB 3.0 interface by connecting to a SuperSpeed USB 3.0 port. USB 3.0 is backwards compatible with USB 2.0 for additional system compatibility.
System Requirements	Windows 7 and up operating system SuperSpeed USB 3.0 port (required for USB 3.0 transfer speeds or backwards compatible with USB 2.0 ports at USB 2.0 transfer speeds)* * Compatibility may vary depending on user's hardware configuration and operating system.

Form Factor	3.5"
Dimensions	1.44" x 4.75" x 6.93"
Weight	2.09 lbs.

Seagate Expansion Desktop Hard Drive 5TB HDD External - PC Windows PS4 & Xbox - USB 2.0 & 3.0 Black (STEB5000100)

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Item#: N82E16822178742