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- product delivered was exactly as pictured on the web site - arrived on time - well packaged to avoid damage during shipment.
My first was a Husquvarna. It died, they couldn't repair it because the factory burned down and no parts. The 2nd one was used and a low-level Bernette and it died. This Brother machine was highly rated and I can see why. The lower looper threader option reads a little misleading but really aids the threading. Very, very pleased with the outcome and ease of adjustments.