




My mobile phone's magnetic force is very weak. What should I do if my mobile phone can't suck it?
A.Please use a mobile phone case with magnetic suction.
B.The mobile phone is not used with the phone case.
Does it work with iPhone cases?
1: Works perfectly with any MagSafe-approved case
2: Thin non-MagSafe cases – Works if the case is less than 5mm (0.2 inches) thick
3:Thick cases – May require removing the case for reliable charging, as thicker cases weaken the magnetic connection
Why is my glasses not charging or disconnecting during charging, especially for the 2nd Gen glasses?
1. Lay glasses flat on charging dock.
2. Remove and reposition to resume charging.
(Note: Some 2nd Gen glasses may stop charging if powered on within first 2 minutes.)
I'm having trouble charging my glasses with the dock. What should I do?
1. Ensure the charging pins alignment with nose pads.
2. Clean the charging contacts to remove any dust or debris.
3. Press firmly to ensure the charging pins are correctly positioned on the base.
4. Testing with a different, compatible 5V adapter.





My mobile phone's magnetic force is very weak. What should I do if my mobile phone can't suck it?
A.Please use a mobile phone case with magnetic suction.
B.The mobile phone is not used with the phone case.
Does it work with iPhone cases?
1: Works perfectly with any MagSafe-approved case
2: Thin non-MagSafe cases – Works if the case is less than 5mm (0.2 inches) thick
3:Thick cases – May require removing the case for reliable charging, as thicker cases weaken the magnetic connection
Why is my glasses not charging or disconnecting during charging, especially for the 2nd Gen glasses?
1. Lay glasses flat on charging dock.
2. Remove and reposition to resume charging.
(Note: Some 2nd Gen glasses may stop charging if powered on within first 2 minutes.)
I'm having trouble charging my glasses with the dock. What should I do?
1. Ensure the charging pins alignment with nose pads.
2. Clean the charging contacts to remove any dust or debris.
3. Press firmly to ensure the charging pins are correctly positioned on the base.
4. Testing with a different, compatible 5V adapter.





















