Any questions? Our AI mode will help you find out quickly.
Q&A
Q:How many fingerprints/passcodes?
A:Stores up to 50 fingerprints and 100 passcodes.
Q:How to unlock eufy FamiLock C32 if the battery dies?
A:You'll get a low-battery notification when the battery is under 20%. If the battery dies, you can use a portable charger or physical key to unlock your Smart Lock.
Note: The USB-C Port is for emergency power supply only, not for charging the battery.
Q:What kind of door is eufy FamiLock C32 compatible with?
A:Any door with a wood or metal construction should be suitable. Regarding the dimension requirements, Bore Hole Diameter should be:2 1/8 in, Bore Hole Backset:2 3/8 in or 2 3/4 in, Door Thickness:1 3/8 in - 2 1/6 in.
Q:Is eufy FamiLock C32 compatible with Apple HomeKit, IFTTT, or Matter?
A:It's not compatible with these services yet.
Q:My smart lock has some internal noise and feels a bit loose. Is this normal and does it affect the lock's performance?
A:It is normal for some smart door locks to have a slight internal noise and feel a bit loose. This is a common characteristic and does not affect the lock's functionality or security.