Q: WiFi or Bluetooth?
A: Bluetooth via Tuya App only. No WiFi gateway or remote unlock.
Q: Is the app required?
A: The app is needed for setup and access management. After setup, unlock by fingerprint, code, card, app, or backup key.
Q: What if the phone or app is unavailable?
A: Use fingerprint, passcode, key card, or physical backup key.
Q: What if the batteries run out?
A: Use the backup key or Type-C emergency power port, then replace the batteries.
Q: How about the battery cover?
A: The battery cover is magnetic and removable for battery replacement. After changing batteries, align it properly and make sure it is securely attached.
Q: WiFi or Bluetooth?
A: Bluetooth via Tuya App only. No WiFi gateway or remote unlock.
Q: Is the app required?
A: The app is needed for setup and access management. After setup, unlock by fingerprint, code, card, app, or backup key.
Q: What if the phone or app is unavailable?
A: Use fingerprint, passcode, key card, or physical backup key.
Q: What if the batteries run out?
A: Use the backup key or Type-C emergency power port, then replace the batteries.
Q: How about the battery cover?
A: The battery cover is magnetic and removable for battery replacement. After changing batteries, align it properly and make sure it is securely attached.