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WD 2TB Elements Portable Hard Drive USB 3.0 Model WDBU6Y0020BBK-WESN Black

Ships from United States.

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  • USB 3.0 and USB 2.0 compatibility
  • Fast data transfers
  • Improve PC performance
  • High capacity
  • Formatted NTFS for Windows 10, Windows 8.1, Windows 7
  • 2-Year manufacturer's limited warranty

  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBU6Y0020BBK-WESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Anonymous
Ownership: 1 day to 1 week
Verified Owner
5/ 5
Small & Quick 5/28/2020 3:18:26 PM

Overall Review: The drive is small in size (barely larger than a deck of playing cards) but transfers data fairly fast.

Solid value for the price.

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Ownership: 1 week to 1 month
Verified Owner
5/ 5
Exactly as expected 5/27/2020 6:09:20 PM

Pros: Big enough and then some, to back up data off my laptops

Overall Review: Happy and it works as intended

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Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Great for now 5/27/2020 1:40:59 AM

Pros: Good price for 1TB

Cons: Don't drop it on the floor, seems like it's a bit fragile, light plastic cover.

Overall Review: for now everything is good !

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Ownership: 1 month to 1 year
Verified Owner
1/ 5
Hard Drive Malfunctioned within 2 Months 5/25/2020 4:03:04 PM

Pros: No positives.

Cons: I received and had been using this hard drive for under 2 months before I lost at least 2/3 of the files I had saved on there. I take a lot of photographs for my job, and my computer doesn't have enough memory, so I ordered this hard drive to use for work. My coworkers all work off of hard drives, and neither of them have ever had an issue. In hindsight I should have ordered a backup immediately, but the fact that this had numerous high reviews gave me hope that I would be fine for at least the first couple months until I could buy another one.

It worked perfectly fine until about 2 weeks ago. I have never taken the hard drive out of the computer without closing everything and safely disconnecting first. I plugged it in before I started work, and it was working just fine for the first 20 minutes. While I was organizing my files I received a pop-up after a couple minutes that the files I was attempting to move were not found. Looking through my files, I found that random photos and files were completely missing. I got a notification that the hard drive had been disconnected, and I was given the option to recover the missing files. The hard drive/the computer has never been bumped or jostled around while I was using the device, so the fact that it had been disconnected made no sense. After the "recovery", I opened my hard drive to find that the majority of my files had completely disappeared. I attempted numerous recovery programs, and I rescued a couple of files and images, but I am still missing the majority of everything. The odd thing is that none of them were deleted (or found to be deleted), and what I recovered was labelled as "existing" files. A handful of the images I saved were completely corrupted, so they are practically gone as well. You can also feel the drive spinning when it is in use, although it is quiet.

I've confirmed that it isn't the result of malware, it is just the hard drive going bad. I'm trying to attempt to find a recovery specialist so I can try every option I possibly can, but I've already spent almost what this hard drive costs to fix the damage it caused. I have a warranty on the drive, but it's not worth the stress of losing everything.

Overall Review: I would definitely not recommend this to anyone. The amount of stress, money, and time I have put into trying to recover anything has been so frustrating and heartbreaking. I may have been unlucky and received the one hard drive that has issues, but it's not worth the risk. I hope for no one to go through anything similar.

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Manufacturer Response:
Hi Madeleine M.,

We regret to hear about your user experience with WD Elements Portable External Hard drive and thank you for taking the time to bring this matter to our attention.

If the drive gets detected by the computer, best practice is to run the extended test on the drive using Data Lifeguard Diagnostics for Windows or First Aid using Disk Utility on Mac computer. Please refer to the links mentioned below and follow the instructions to perform an extended test using Data Lifeguard Diagnostics or First Aid using Disk Utility on Mac.

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support-en.wd.com/app/answers/detail/a_id/6226

"How to test a drive for defects or problems on a Mac":
https://support-en.wd.com/app/answers/detail/a_id/14800

If the test result is inconclusive or failed, you can create an RMA through the WD support website and replace the drive, if it is under warranty.

"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336

We would like to work with you directly to help discover the root cause of the drive's abnormal behavior. This way, we can provide the best possible resolution and improve your experience with Western Digital. Please contact us via the phone. We'd be happy to help.

Need Help? Please see our "'Contact Us" page for information
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Small, quiet, speedy 5/23/2020 2:34:39 PM

Overall Review: Nice little portable drive, very quiet and appears to have a good solid transfer rate although my immediate use needs make this a little hard to gauge (the limitations are elsewhere). Fully supports S.M.A.R.T. across the USB3 interface so you can keep tabs on the health of the drive.

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Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Happy So Far 5/19/2020 10:48:12 AM

Pros: Fast enough
Big enough

Cons: if I had to pick something? Comes with short USB cable but that's typical

Overall Review: Bought two for product delivery (and cloned backup) of media production project. Formatted one as HFS+, one as NTFS. No issues or complaints. Only owned for a couple weeks so can't speak to longevity of product but so far so good.

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Anonymous
5/ 5
Perfect So Far 5/18/2020 1:51:11 PM

Pros: - Works perfect so far
- Is faster than my internal storage drive (A Seagate 1TB)
- One connection to the usb port and that is all (Power and data thru the same connection)
- Tons of space in a 2.5" external form factor.

Cons: So far no cons

Overall Review: This is the best external drive I have yet to come across. 4TB of data is alot. I can use it to backup my wife and my computers and still have lots of space for movie and music files. It saves space on my boot SSD.

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Ownership: 1 week to 1 month
Verified Owner
5/ 5
works great 5/16/2020 9:38:36 AM

Pros: works great. i have it attached to a linux (Ubuntu 18) machine where it works well.
easy to use in Linux environment. just add a new entry to /etc/fstab.

Cons: not really any cons to this product. i got what i expected and it worked
first time i tried it.

Overall Review: just what i expected.

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