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Why is my M.2 SSD not recognized after installation?
When using it for the first time, you need to initialize, partition, and format the SSD using the Windows "Disk Management tool". Once completed, it will be available for normal use in File Explorer.
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Why is the actual displayed capacity less than the rated 1TB/2TB?
The difference between SSD's nominal capacity and formatted actual capacity comes from calculation methods: Manufacturers label 1024GB as 1024GB×1000³ bytes (decimal); OS uses 1GB=1024MB (binary), so 1TB shows 953.7GB=1024GB×1000³÷1024³.
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Why can't the measured speed of an SSD reach 7300MB/s?
Interface restrictions require PCIe 4.0 motherboard. The maximum speed of PCIe 3.0 is 3500MB/s, so the speed will not reach 7300MB/s. Testing software, CPU, and 4K alignment will affect the results. Suggest testing on an empty drive.
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Is the capacity selection flexible? Is the 4TB version suitable for heavy gamers?
We have 1TB, 2TB, 4TB options to meet diverse needs, avoiding frequent deletions/installs. The 4TB high-capacity version, more durable, suits gamers/creators using it heavily long-term.
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Where should we send the solid-state drive for repair?
Bestoss offers professional quality and dependable service. Should you have any questions or problems with the product, please get in touch with our help team. Fixes within the coverage period need proof of purchase.
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Daily Work & Productivity
Ideal for office users, students, and those with general storage needs
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AAA Game & 8K Live Streaming Pros
Built for gaming business, creation, and entertainment-powerful, stable, and balanced
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High-Performance & Al development
Tailored for gamers, video editors, and high-endcreators ideal for users who demand ultimate speed.
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Next-Gen Expansion & Creative Professionals
Designed for gamers, video editors, and pro creators optimized for ultra-fast speeds and top performance.
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Gaming & Entertainment
Refresh your device-ideal for students, office work, and gaming.
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Why is my M.2 SSD not recognized after installation?
When using it for the first time, you need to initialize, partition, and format the SSD using the Windows "Disk Management tool". Once completed, it will be available for normal use in File Explorer.
-
Why is the actual displayed capacity less than the rated 1TB/2TB?
The difference between SSD's nominal capacity and formatted actual capacity comes from calculation methods: Manufacturers label 1024GB as 1024GB×1000³ bytes (decimal); OS uses 1GB=1024MB (binary), so 1TB shows 953.7GB=1024GB×1000³÷1024³.
-
Why can't the measured speed of an SSD reach 7300MB/s?
Interface restrictions require PCIe 4.0 motherboard. The maximum speed of PCIe 3.0 is 3500MB/s, so the speed will not reach 7300MB/s. Testing software, CPU, and 4K alignment will affect the results. Suggest testing on an empty drive.
-
Is the capacity selection flexible? Is the 4TB version suitable for heavy gamers?
We have 1TB, 2TB, 4TB options to meet diverse needs, avoiding frequent deletions/installs. The 4TB high-capacity version, more durable, suits gamers/creators using it heavily long-term.
-
Where should we send the solid-state drive for repair?
Bestoss offers professional quality and dependable service. Should you have any questions or problems with the product, please get in touch with our help team. Fixes within the coverage period need proof of purchase.