Frequently Asked Questions
Do I have to re-pair my headphones every time I turn AirFly Pro on?
No. AirFly Pro remembers previously paired headphones even after being powered off. Just turn it on and it will reconnect automatically. AirFly Pro also supports pairing two sets of headphones simultaneously, so both will reconnect on their own without repeating the pairing process.
Frequently Asked Questions
What is the battery life, and how do I charge AirFly Pro?
AirFly Pro has up to 16 hours of battery life on a full charge. When the battery is low, the LED will flash amber 3 times. To recharge, plug the included USB-C to USB-A cable into AirFly Pro and connect it to any powered USB port. AirFly Pro is fully charged within 2 hours. The LED will stay solid amber while charging and turn off when fully charged.
The Twelve South Collection — Built for Your Best Life
 Butterfly SE 2-in-1 |  PowerCapsule (5000 mAh) |  PowerBug (35W) |  CableStay Weighted Anchor |  HiRise 3 Deluxe MagSafe |  Curve Nano - Magsafe |  Curve Flex | |
|---|---|---|---|---|---|---|---|
Best For | Wireless travel charging | All-day portable power | Cable-free charging | Desk cable management | 3-in-1 Charging Station | Compact & Foldable Stand | Qi2 & MagSafe Phones |
Works with | Phones, watches & earbuds | Qi2 & MagSafe Phones | Qi2 & MagSafe Phones | Any USB-C device up to 60W | Phones, watches & earbuds | Qi2 & MagSafe Phones | Fits 10"-17" Inch Laptops |
Travel Ready | ? | ? | ? | ? | ? | ? | ? |
Qi2 & MagSafe Compatible | ? | ? | ? | ? | ? | ? | ? |
USB-C Compatible | ? | ? | ? | ? | ? | ? | ? |
Frequently Asked Questions
How do I pair AirFly Pro for the first time?
Press and hold the power button on AirFly Pro for 4 seconds. The light will flash amber and white to indicate it is in pairing mode. Put your headphones into Bluetooth pairing mode, AirFly Pro will detect and connect automatically once it finds your headphones. The light will turn solid white briefly when pairing is successful. Initial pairing can take up to 90 seconds, but AirFly Pro will remember your headphones and reconnect automatically on future uses.
Frequently Asked Questions
Do I have to re-pair my headphones every time I turn AirFly Pro on?
No. AirFly Pro remembers previously paired headphones even after being powered off. Just turn it on and it will reconnect automatically. AirFly Pro also supports pairing two sets of headphones simultaneously, so both will reconnect on their own without repeating the pairing process.
Frequently Asked Questions
What is the difference between TX mode and RX mode?
TX (Transmit) mode sends audio from a wired headphone jack to your Bluetooth headphones. Use this on airplanes, gym treadmills, hotel TVs, or any device with a 3.5mm audio out. RX (Receive) mode works in reverse: AirFly Pro receives Bluetooth audio from your phone or tablet and plays it through a wired speaker or AUX input. Use this with car stereos, boat speakers, or any non-Bluetooth system with an AUX port. Toggle between modes using the TX/RX switch on the side of the device.
Frequently Asked Questions
What is the battery life, and how do I charge AirFly Pro?
AirFly Pro has up to 16 hours of battery life on a full charge. When the battery is low, the LED will flash amber 3 times. To recharge, plug the included USB-C to USB-A cable into AirFly Pro and connect it to any powered USB port. AirFly Pro is fully charged within 2 hours. The LED will stay solid amber while charging and turn off when fully charged.
Frequently Asked Questions
Can I use AirFly Pro with hearing aids?
AirFly Pro may work with hearing aids that support standard Bluetooth and can enter pairing mode without a smartphone app. However, hearing aids that rely on Bluetooth Low Energy (BLE) or require a companion app to pair are not compatible. Because hearing aid Bluetooth implementations vary widely by brand and model, we recommend checking with your hearing aid manufacturer before purchasing. If you have questions about your specific device, our support team is happy to help.
The Twelve South Collection — Built for Your Best Life
Butterfly SE 2-in-1 | PowerCapsule (5000 mAh) | PowerBug (35W) |  CableStay Weighted Anchor | HiRise 3 Deluxe MagSafe | Curve Nano - Magsafe | Curve Flex |
|---|---|---|---|---|---|---|
| Best For | ||||||
| Wireless travel charging | All-day portable power | Cable-free charging | Desk cable management | 3-in-1 Charging Station | Compact & Foldable Stand | Qi2 & MagSafe Phones |
| Works with | ||||||
| Phones, watches & earbuds | Qi2 & MagSafe Phones | Qi2 & MagSafe Phones | Any USB-C device up to 60W | Phones, watches & earbuds | Qi2 & MagSafe Phones | Fits 10"-17" Inch Laptops |
| Travel Ready | ||||||
| ? | ? | ? | ? | ? | ? | ? |
| Qi2 & MagSafe Compatible | ||||||
| ? | ? | ? | ? | ? | ? | ? |
| USB-C Compatible | ||||||
| ? | ? | ? | ? | ? | ? | ? |
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