Important Setup RequirementsXIM Matrix is not a plug-and-play device. For optimal performance and to avoid issues like connection lag: Download the XIM Manager App Our XIM Matrix Manager configuration app is compatible with iOS 13, Android 6, or Windows 10 x64 or higher with Bluetooth LE. It offers convenient firmware updates for Windows 7, 8, 8.1, 10 *86*64 or macOS 10.11 or higher with USB. Ensure to check for updates for optimum performance.
Troubleshooting TipsConnection Lag: Update firmware, use a high-quality USB cable, and verify USB port power. LED Not Lighting Check USB connections or try a different port.
App Issues: Ensure the XIM Manager App is updated and properly connected via USB or Bluetooth.
Community Forum: This is a community-driven project. Before purchasing, please ensure you are familiar with the warranty terms, hardware compatibility list, supported games, and special game settings. Visit the official XIM website for more details. Starting from the November 2023 firmware update, you will need to register on the official XIM forum and log in to your XIM account to download the corresponding firmware.
No Additional Cost: You pay nothing for repairs parts, labor, and shipping included.