





Any questions? Our AI beta will help you find out quickly.
To reduce light pollution and extend the screen's lifespan, it automatically turns off after 1 minute of inactivity.
Why don't some devices show battery level or model on the screen?Only iPhone 15 and later,and iPad(10th gen)and later support battery level and model identification.Other devices like Samsung,Pixel,and tablets charge normally but don't support this feature.2in1 cables are not compatible with model identification
Is it normal for the charger to get warm while charging?Yes. High-power chargers generate more heat than low-power models. This charger uses intelligent temperature control and operates within international safety standards, so it is safe to use.
Why do some devices only show "iPhone** Series" or "iPad pro M* Series" instead of the full model name?Update your device to the latest system version and try again. If the full model name still does not appear, this behavior is normal and does not affect charging performance.
Why is charging power lower than expected or slower than usual?Charging power adjusts based on your device's needs, with a maximum output of 45W (PD). Some devices use proprietary protocols that may limit charging speed. Power is also highest when the battery is low and gradually decreases as the battery fills.