Q: Does this product support connection to laptops or the CarPlay system?

A: The LISEN Retractable Car Charger does not support CarPlay connections. It is designed for low-power devices like smartphones and tablets. Due to higher power requirements, it is not suitable for laptops, as they exceed the capabilities of most vehicle charging systems. However, the LISEN development team is actively working on solutions to address diverse charging needs, including potential high-power car charging options. Stay tuned for future versions that may support more powerful electronics.

Q: What charging protocols does the LISEN 4 in 1 Retractable Car Charger support?

A: The LISEN 4 in 1 Retractable Car Charger supports QC4, PD3.0, DCP, Samsung fast charging, PPS, and Apple 2.4A protocols, ensuring quick and efficient charging for various devices. It has also passed certifications such as FCC SDOC, CE-EMC, ROHS-CE, REACH SVHC 240, and UL, confirming compliance with safety and performance standards. This makes it a reliable choice for staying connected on the road

What are the main features of the retractable car charger?

Q: What are the main features of the 4 in 1 retractable car charger?

A: 4 in 1 retractable car charger includes four charging ports: iPhone Cable, USB-C, and Micro-USB, compatible with most modern devices, including iPhones and other electronic accessories

What devices are supported by this car charger?

A: iPhone 17 / Air / 16 / 15 / 14 / 13 / 12 / X / 8/SE Pro Max Mini &Samsung

How long is the retractable cord?

A: Retractable cord extends up to approximately 2.6 feet, offering flexibility for car organization and usage in various positions

Q: Does this car charger support fast charging

A: This car charger supports fast charging if your device and the car charger are both compatible with fast charging protocols

Q: Will the car charger heat up during use

A: It is normal for the car charger to experience slight heating during use. If it becomes excessively hot or shows unusual heat, please stop using it immediately and check the connections

Q: How should I clean the car charger and cord

A: Use a clean, soft cloth to gently wipe the car charger and cord. Avoid using chemical cleaners or excessive moisture to prevent damage to the product

Is this car charger compatible with all types of vehicles?

car charger is designed to be universal, but it may not be suitable for vehicles with very narrow or angled cigarette lighter ports, such as those located in tight spaces or at sharp angles

What should I do if there is an issue with the car charger?

If you experience issues with your car charger, first ensure all connections are secure and inspect the cord for damage. Should the problem continue, reach out to the Lisen team directly. We'll promptly troubleshoot further or facilitate a seamless return/replacement to get you back on track