We Are SUBPOT, A Smart Door Lock Brand Born From The Pursuit Of Security And Convenience. We Are Committed To Providing Every Family With A Safe And Convenient Living Experience Through Innovative Door Lock Solutions. We Believe That Security Is More Than Just Protection, It Is A Lifestyle Choice. You Can Control The Security Of Your Home Anytime, Anywhere, Bringing Unprecedented Freedom To Your Life!
Can the auto-lock feature be turned off?
Yes, press 777 and the “Unlock Button” to verify the administrator identity, enter the administrator password and press the “Unlock” button to confirm. If Auto Reverse Lock was previously turned off, Auto Reverse Lock will be turned on
Is its auto lock time adjustable?
Under the default status, the lock time is 10 seconds, press “777+unlock button”, after successful verification, it prompts “1 is -off 2 is -10 seconds 3 is -20 seconds 4 is -30 seconds, press the corresponding number to set success”
Will it be difficult to install?
Our units are easy to install, come with professional instruction manuals and installation videos, and fit most standard doors in the United States
Users are encountering problems while using the product. How to solve it?
Please tell us the details of the product problem, and we will have dedicated personnel to deal with the product problem. If it's a problem we can't solve, we are willing to resend new products
Will this lock fit my door?
This lock is compatible with most standard American doors. The handle-mounted smart lock fits doors with thicknesses between 1-3/8 inches and 1-3/4 inches (35mm to 45mm). and 2-1/8-inch (54mm) door hole
We Are SUBPOT, A Smart Door Lock Brand Born From The Pursuit Of Security And Convenience. We Are Committed To Providing Every Family With A Safe And Convenient Living Experience Through Innovative Door Lock Solutions. We Believe That Security Is More Than Just Protection, It Is A Lifestyle Choice. You Can Control The Security Of Your Home Anytime, Anywhere, Bringing Unprecedented Freedom To Your Life!
Can the auto-lock feature be turned off?
Yes, press 777 and the “Unlock Button” to verify the administrator identity, enter the administrator password and press the “Unlock” button to confirm. If Auto Reverse Lock was previously turned off, Auto Reverse Lock will be turned on
Is its auto lock time adjustable?
Under the default status, the lock time is 10 seconds, press “777+unlock button”, after successful verification, it prompts “1 is -off 2 is -10 seconds 3 is -20 seconds 4 is -30 seconds, press the corresponding number to set success”
Will it be difficult to install?
Our units are easy to install, come with professional instruction manuals and installation videos, and fit most standard doors in the United States
Users are encountering problems while using the product. How to solve it?
Please tell us the details of the product problem, and we will have dedicated personnel to deal with the product problem. If it's a problem we can't solve, we are willing to resend new products
Will this lock fit my door?
This lock is compatible with most standard American doors. The handle-mounted smart lock fits doors with thicknesses between 1-3/8 inches and 1-3/4 inches (35mm to 45mm). and 2-1/8-inch (54mm) door hole