Skip to: | |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - Newegg shopping upgraded ™

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

ASRock X99 Professional LGA 2011-v3 Intel X99 SATA 6Gb/s USB 3.0 Extended ATX Intel Motherboard

Sold and Shipped by Newegg

Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.
Marketplace Seller
  • Intel X99
  • Core i7 (LGA2011-v3)
  • DDR4 3400+(OC)*/ 2933(OC)/ 2800(OC)/ 2400(OC)/ 2133

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

Fatal1ty X99 Professional

The Ultimate Gaming Powerhouse that Supports up to 1300W.

general information

The ASRock Fatal1ty X99 Professional is built with the finest components, employs the industry-leading technologies and boasts an array of performance-enhanced features. To build your game rig, build it with the ASRock Fatal1ty X99 Professional.

Key Features at a Glance

  • ASRock Super Alloy
  • Gaming Armor
  • Supports Intel Core i7 and Xeon 18-Core Processors Family for the LGA 2011-3 Socket
  • Digi Power, 12 Power Phase design
  • Supports Quad Channel DDR4 3400+(OC), with maximum capacity up to 128GB
  • Supports DDR4 UDIMM ECC*, RDIMM Memory *It requires DDR4 ECC x8 (8 bit) RDIMM / x8 (8 bit) UDIMM with Intel Xeon Processors E5 Series, but not include x4 (4 bit) RDIMM/ x4 (4 bit) UDIMM.
  • 5 PCIe 3.0 x16, 1 Half Mini-PCIe
  • Supports AMD 4-Way CrossFireX and NVIDIA 4-Way SLI
  • 7.1 CH HD Audio with Content Protection (Realtek ALC1150 Audio Codec), Supports Purity Sound 2 & DTS Connect
  • Intel Gigabit LAN + Qualcomm Atheros Killer LAN
  • 10 SATA3, 1 Ultra M.2 (PCIe Gen3 x4), 1 M.2 (PCIe Gen2 x4 & SATA3)
  • 11 USB 3.0 (4 Front, 6 Rear, 1 Vertical Type A), 6 USB 2.0 (4 Front, 1 Rear, 1 Fatal1ty Mouse Port)
  • 1 COM Port Header, 1 Thunderbolt AIC Connector
  • Supports ASRock HDD Saver Technology, Full Spike Protection, ASRock Cloud, APP Shop, F-Stream, Key Master

general information

general information

Killer E2200 Gaming Networking

ASRock Killer Series features the Killer E2200 Intelligent Networking Platform which is built for maximum networking performance for online games and high-quality streaming media. Featuring Advanced Stream Detect, Killer E2200 automatically detects and accelerates game traffic ahead of other network traffic for smoother, stutter-free in-game performance and the competitive edge. With this exclusive, automatic traffic prioritization, games and real-time chat get priority over low-level system chatter, giving you the lowest latency for game data on the most controllable network hardware available.

general information

Fast Networking Performance

The Killer E2200 delivers faster networking performance for time-sensitive UDP (User Datagram Protocol) based applications, such as online games and high quality media streaming.

general information

Killer Network Manager

Use Qualcomm Atheros Killer Network Manager to classify and prioritize online games, HD video and high quality audio for better quality and fewer interruptions in your online experience.

general information

See which applications are hogging bandwidth and tune performance for each, so they don't interfere with your online gameplay or other streams. Monitor and manage the health and performance of your gaming rig with graphical displays, detailed logging and complete redesigned user interface.

general information

12 Power Phase Design – Up to 1300W Support

This flagship motherboard boasts a whopping 12 Power Phase Design with 24 Dual-N MOSFETs, which can reach up to an unearthly 1300W support, so that users may overclock and squeeze out every drop of performance effortlessly.

general information
general information

Ultra M.2 (PCIe Gen3 x4)

The World’s Fastest M.2 Socket - PCIe Gen3 x4

The onboard M.2 socket is a new interface for connecting Next Generation Form Factor (NGFF) SSDs or other devices. ASRock is the first in the world to implement PCIe Gen3 x4 M.2 socket on motherboards. The ultimate Ultra M.2 interface pushes the speed up to 32Gb/s which is 6X faster compared to other M.2 Gen2 x1 solutions that are limited to 5Gb/s.

general information

general information

general information

M.2 Socket (PCIe Gen2 x4 & SATA3)

For the users who would like to equip dual M.2 modules, ASRock offers this M.2 socket that supports M.2 SATA3 6Gb/s and PCI Express modules up to Gen2 x4 20Gb/s, which is 4X faster compared to other M.2 Gen2 x1 solutions.

viewing viewing
general information

Supports NVIDIA 4-Way SLI, AMD 4-Way CrossFireX

Supports NVIDIA 4-Way SLI, AMD 4-Way CrossFireX This motherboard comes with more than enough PCIe slots that support multi-GPU 4-Way SLI and 4-Way CrossFireX at x8/x8/x8/x8 mode.

general information

general information

Aluminum Alloy Heatsink Design

The extra-large aluminum alloy heatsinks take away heat dramatically. As the MOSFETs and chipsets areas are well covered by these heatsinks to protect them from overheating, MOSFET and chipsets can perform with lower temperature, and your motherboard and system will be more stable and reliable.

general information

Premium 60A Power Choke

Compared to traditional chokes, ASRock’s new-gen premium power chokes effectively increase up to 3 times better saturation current, providing enhanced and improved Vcore voltage to the motherboard.

general information

general information

Premium Memory Alloy Choke

Specially designed for memory power delivery, the new-gen alloy chokes feature a highly magnetic and heat resistant design, thus delivering more stable and reliable power to the motherboard.

general information

general information

Ultra Dual-N MOSFET

Combining two silicon dies into one MOSFET, Ultra Dual-N MOSFET provides larger die area and lower Rds(on), so the power supply for the CPU Vcore is more efficient.

general information

general information

Nichicon 12K Platinum Caps

Supreme 12K platinum capacitors have lifespans of at least 12,000 hours. Compared to other counterparts on high-end motherboards that merely have lifespans of around 10,000 hours, ASRock applied Nichicon 12K Platinum Caps that offer 20% longer lifespans and provide more stability and reliability.

Tested under industry standard 105 degree Celsius ambient temperature.

general information

general information

Sapphire Black PCB

Pure black PCB appearance. The new Sapphire Black PCB represents rock-solid quality and gives the motherboard a more mysterious touch.

general information

general information

Supports DDR4 ECC / RDIMM Memory Modules

This motherboard is capable of supporting DDR4 ECC x8 (8 bit) RDIMM/x8 (8 bit) and UDIMM memory modules which deliver server-grade performance and durability for high-powered computing systems.

* ECC is supported with Intel Xeon processors.

general information

128GB Memory Support

Designed to meet the maximum computing power system, this motherboard adopts Quad-Channel 8 DDR4 DIMM slots. Each slot supports 16GB memory module, thus delivering a maximum capacity up to 128GB.

* 128GB memory is supported with x8 (8 bit) memory modules.

general information

XSplit

XSplit Broadcaster is a desktop application designed to make your multimedia broadcasting, live-streaming and recording a lot easier and more fun. XSplit Gamecaster is a simplified version of XSplit Broadcaster. XSplit Broadcaster & XSplit Gamecaster 3-month premium license bundle is given for FREE! A US$ 24.95 value! (www.xsplit.com/redeem)

general information

general information

Orbweb ME

Your Personal Cloud, Easy and Always Connects

ASRock Cloud* technology makes your mobile devices connect to your PC seamlessly and supports multi devices for accessing File Explorer cloud service simultaneously! A one-year subscription to Orbweb.ME Professional version, a personal cloud service, is offered. It allows you to get connected with your PC's files, music, photos, and video clips remotely with tablets anytime, anywhere. Plus an additional one-month upgrade to Orbweb.ME Ultimate package with Remote Desktop function is also available. Now, download Orbweb Me Host, enter ASRock Cloud promotion code "ASROCK", ASRock's users are allowed to enjoy all services above.

Personal Cloud for Everyone

Cloud service should be simple and personal. Don't take time to upload the files to the public cloud again. Stop spending money on setting up another NAS device you don't know. Orbweb ME's file browser is your solution to zero adaption, managing your folders and files in the cloud. Accessing and exchanging files instantly among all of your PCs and storages. All your folders and files are sitting just where you know they are.

general information

Media Library and Streaming

Orbweb Personal's media library takes care of your media content. Organize all your photos, videos and music across your PCs and online storages. Diverse, intuitive and smart sorting help finding desired movies in few clicks. Progressive streaming lets you enjoy your music collection almost no download time. Web browser based and mobile app portal keep you connected from any device any time.

general information

Access File Explorer from Multiple Devices

Orbweb ME allows you to access your own personal File Explorer from multiple devices, bringing your tablets, laptops and PC together. Forgot an important file in your computer at home which you need for the next meeting? Another hard day hiding in the office bathroom, missing your massive collection of funny videos and music clips? You can get it all by connecting your tablets or laptops to access File Explorer and immerse into the paradise in few seconds.

general information

Remote Desktop Anywhere

Laying in the bedroom or sitting in the office, tablet in your hands just becomes smarter. Pick up any work sheet left in the office or start any application from you home PC. Orbweb ME's remote desktop not only mobilizes your PC but also empowers your tablet. No matter the device, No matter the location, Orbweb ME always keeps your PC by you.

general information

Wake On WAN

The latest technology that WOWs you with the ability to wake up your PC remotely over the internet. Turn your PC on/off only when you need to. Keep your PC healthy and save energy at the same time.

* Only for certain motherboards that support wake on wan

* Orbweb ME is provided by Kloudian Systems Inc. Restriction may apply and the offer is subject to change, termination or discontinuation by Kloudian Systems Inc. without prior notice.

general information

Purity Sound 2

Purity Sound 2 includes 7.1 CH HD audio with Realtek ALC1150 audio codec, 115dB SNR DAC with Differential Amplifier, TI NE5532 Premium Headset Amplifier, cap less Direct Drive technology, EMI shielding cover, PCB isolate shielding and DTS Connect. As Nichicon audio capacitors are what every audiophile has been longing for on a PC, ASRock applied these high quality capacitors for Purity Sound 2.

general information

This frequency response chart was tested with 32 ohm normal headphones. It indicates how traditional audio solution's frequency response drops drastically at low frequencies. Compared to traditional audio solution's (2.0dB) at 20 Hz bass low freq area, Purity Sound 2 still maintains its frequency response (0.4dB) and provides better bass with the TI NE5532 amplifier, improving the bass quality by 20% (1.6dB)!

general information

general information

general information

Key Master

What good is a weapon if you are unable to wield it proficiently? Key Master consists of two major features, Sniper Key and Macro Key. It can enhance your mouse and keyboard with customizable macros, sniper modes, key repeat rates and repeat delay, turning your boring old keyboard and mouse into lethal weapons. Key Master may be prohibited by some games. Disabling Key Master is suggested if it violates the game's end user license agreement.

Sniper Key - Use Sniper Key to shift the mouse speed when you're in sniper mode, it will greatly sharpen your accuracy.

general information

Macro Key - Tired of those repetitive keystrokes? Create your own set of keyboard hotkeys and macros with Macro Key to save the trouble.

general information

general information

Fatal1ty Mouse Port

Fatal1ty Mouse Port is a customizable technology for PC gamers that is a part of F-Stream. After plugging the USB mouse into the Fatal1ty Mouse Port and running F-Stream, gamers can use Fatal1ty’s personal preferred mouse polling rate at 500 Hz. F-Stream also provides the flexibility for gamers to adjust the mouse polling rate from 125 Hz to 1000 Hz. This is helpful for professional gamers to experience smoother gameplay and faster response time.

*Limitations:

1. Fatal1ty mouse port supports USB 1.1 mice.

2. Some mice might not support polling rates up to 1000Hz.

3. Some wireless USB mice might not be supported by Fatal1ty mouse port.

4. Fatal1ty mouse port does not support USB mice connected to a USB hub.

general information

F-Stream

F-Stream is Fatal1ty's multi-purpose software suite with a new interface, more new features and improved utilities, including Key Master, Fatal1ty Mouse Port, EZ OC, Auto Tuning, XFast RAM, OC Tweaker, System Browser, Live Update, Tech Service and a whole lot more!

general information

HDD Saver Technology

There's a dedicated 4-pin HDD Saver Connector placed near the SATA ports. By connecting it to the HDDs, you can shut down or turn on the HDDs via software when needed. HDD Saver Technology secures more privacy, saves more energy, and extends HDD life.

general information

Use the Hotkey [Ctrl + Alt + S] to run HDD Saver under OS.

general information

Once you shut down your connected HDDs, they will disappear from your file explorer screen. Therefore other people won't even know these HDDs existed, nor can they access your private data stored on these HDDs. You can protect your privacy easily.

- Shut down and hide up to 2 HDDs for privacy when needed

- Without HDD Saver Technology, all HDDs are visible all the time. Your privacy is NOT protected!

viewing viewing
general information

Many HDDs are used for storing data only, while ODD is not frequently used. However, these occupied HDDs/ODD still consume a lot of energy and increase the internal temperature of the chassis when idle. This eco-friendly design allows you to shut down those devices for saving more energy. You can turn them back on anytime you need them.

general information

It is always annoying when your HDDs fail, not to mention the loss of your precious photos, videos, data, etc. By avoiding switching your HDDs on and off frequently, you can protect them from any potential damage and prolong your HDDs' life.

general information

ASRock APP Shop

ASRock APP Shop is designed for your convenience. Various apps and support software are provided for users to download. You can easily optimize your system and keep your motherboard up to date with ASRock APP Shop.

general information

ASRock APP Shop is the only all-in-one software package that delivers you the most practical PC apps and tools, in one integrated interface – from ASRock exclusive tools to the most update-to-date options of the latest technology.

viewing viewing
viewing viewing

general information

general information

Thunderbolt 2 Ready

This motherboard has been certified with an ASUS ThunderboltEX II and is compatible with other third party Thunderbolt devices as well. With the Thunderbolt 2 Add-in-Card, it may support up to six daisy chained Thunderbolt devices up to 20 Gbps.

general information

general information

ASRock Thunderbolt Technology Expert

  • Up to 20 Gbps: The fastest connection to your PC
  • Bi-directional data transfer with PCI Express and DisplayPort
  • Daisy Chain: Up to 6 Thunderbolt devices
  • Large, high-resolution displays (Supports 4K)

general information

(Connecting to a graphics card)

*Thunderbolt AIC is not included in the motherboard package. Product images for reference only.

**Please update to the latest BIOS to support Thunderbolt technology.

general information

USB Key

In a world where time is money, why waste precious time everyday typing usernames to log in to Windows? Why should we even bother memorizing those foot long passwords? Nobody has time for that! Just plug in the USB Key and let your computer log in to windows automatically!

general information

Restart to UEFI

Fast Boot is so fast that it is impossible for users to enter the UEFI setup utility during POST. Therefore, ASRock Restart to UEFI technology allows users to easily enter the UEFI setup utility automatically when turning on the PC next time. It is designed for those who constantly need to enter the UEFI setup utility.

general information

ASRock OMG (Online Management Guard)

Limit and control your children's time spent on the internet. ASRock OMG (Online Management Guard) technology allows you to establish an internet curfew or restrict internet access at specified times. Administrators are able to schedule the starting and ending hours of internet access granted to other users.

general information

UEFI Tech Service

Contact ASRock Tech Service by sending a support request from the UEFI setup utility if you are having trouble with your personal computer. Users may try to choose the category of the issue they have encountered, describe the problem in detail, and then attach an optional picture or log file for ASRock’s technical support team.

general information

Dehumidifier

Dampness kills most electronics, so it's a better idea to keep your personal computer dry. Now users may prevent motherboard damages due to dampness by enabling Dehumidifier. When it is enabled, the computer will power on automatically to dehumidify the system after entering S4/S5 state.

general information

Easy Driver Installer

For users that don’t have an optical disk drive to install the drivers from ASRock’s support CD, Easy Driver Installer is a handy tool in the UEFI that installs the LAN driver to your system via an USB storage device, then downloads and installs the other required drivers automatically through the internet. Completely no CD or optical disk drive required!

general information

ASRock XFast RAM

ASRock XFast RAM fully utilizes the memory space that cannot be used under Windows 32-bit operating systems. It shortens the loading time of previously visited websites, making web surfing faster than ever. And it also boosts the speed of Adobe Photoshop 5 times faster. Another advantage of ASRock XFast RAM is that it reduces the frequency of accessing your SSDs or HDDs in order to extend their lifespan.

general information

DTS Connect

Tired of listening to crappy audio that makes your ears bleed? Experience high-quality surround sound from your personal computer. DTS Connect is a blanket name for a two-part system, including DTS Interactive and DTS Neo:PC, it is used on the computer platform only, in order to convert PC audio into the DTS format.


Learn more about the ASRock X99 Professional

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details
  • Return Policies
    • Return for refund within: Non-refundable
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Replacement Only Return Policy.
Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Zero Problems Out Of The Box 2/15/2019 6:29:46 PM

Pros: Granted I replaced an Extreme3 that I managed to break, so I was already familiar with Asrock. All 8 memory slots occupied in quad channel, water cooled i7 6850K, GTX 1080ti, nvme boot drive. Bios is easy to navigate, lots of OC options I have not yet tinkered with. Win 10.

Cons: SW support not that good, but I guess that is not too surprising for an older board. Still a great platform IMO. Win OC utility won’t load.

Overall Review: Love the larger “extended” format. Make sure your case can handle it.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
great product but no return policy sucks 12/8/2018 11:25:09 AM

Pros: great product but i couldn't test it

Cons: cant test it, bought by mistake

Overall Review: i wish new egg had a decent return policy, i bought this board by mistake and now i cant return it, at least it wont show in the options in the return policy just replace :(, if any newegg rep can help ill be happy

0 out of 1 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Unusable 3/17/2017 8:18:25 AM

Pros: Looks good

Cons: Unusable - Won't detect CPU or memory. Tried all the troubleshooting tips from ASROCK's web page. No go. Needs BIOS update. Both BIOS A and B has version 1.70, which doesn't detect my i7-6800K CPU or the HyperX Fury PC2400 4 x 8GB memory. Kind of hard to update without a bootable system. Motherboard was purchased in November 2016. Bios version 1.7 was released in April 2015. Three BIOS revisions has been released since then. My oppinion, do not buy this board, it is not compatible (unless you want to wait to receive a new BIOS chip from ASROCK) with latest Broadwell CPU's.

Overall Review: I would not recommend this board. Since it is Chinese New Year, ASROCK technical support is closed from Jan 27th until Feb 6th.
Learned my lesson, I will go back to ASUS or Gigabyte Motherboards.

**UPDATE**

I finally received the updated BIOS chip, on March13th. Well over a month after initial contact with ASROCK. I swapped out the chip and system booted right up, detected CPU, all memory modules. Was able to create raid 5 with my 3 SSD's with no issues. For now everything seems fine.

Did you find this review helpful?
Manufacturer Response:
Dear Richard,

We sincerely apologize for any inconvenience this may have caused you.
Due to the mainboard had been released before Broadwell-EP processor, the BIOS update is required to support new processor.
The BIOS had been updated for boards and shipped, but not sure sellers' inventory still having older BIOS.
However, we will be more than happy to send the updated BIOS chip.
Please contact us at 909-590-8308 or http://www.ASRock.com/Support/tsd.asp
We will assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: http://www.ASRock.com/Support/tsd.asp
Ownership: 1 week to 1 month
Verified Owner
1/ 5
Works for the most part... 1/4/2017 3:32:23 AM

Pros: It looks good and does pretty much worked out of the box. Was able to get 4.375 out of my 6800K with H100I V2 and never crosses 75 degrees Celsius.

Cons: I guess because I updated the BIOS I now get this error on every boot up.
"mac address are invalid in both cmos and flash" and I am forced to hit F1 EVERY time I boot up.
And if I switch to the secondary BIOS no RAM is detected so I can't go back because I cant access the backup BIOS that is supposed to be a fail safe.

Overall Review: I know it's a budget board but it is their top of the line. I really expected better quality. I will reach out to ASRock and hopefully come to a resolution that doesn't require me disassembling my new PC and going for weeks with nothing. I will do another review if ASRock can help me.

0 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Dear Thomas,

We sincerely apologize for any inconvenience this may have caused you.
For the MAC address reprogram, please visit link below under page 5 for usage and MAC tools download link.
Link: http://www.asrock.com/support/qa/TSDQA-125.pdf
Link: http://www.asrock.com/support/download/mactool.asp

If you have any technical support inquiry, please contact us at http://www.ASRock.com/Support/tsd.asp
We will assist you shortly.

Thank you

ASRock Support
Tech Support Email: http://www.ASRock.com/Support/tsd.asp
Ownership: 1 day to 1 week
Verified Owner
1/ 5
dead out of the box 12/30/2016 6:41:29 PM

Pros: -If it came with an updated bios, on paper it sounds great

Cons: -Claims to support broadwell processors. Requires an update to do so. Cannot update bios without a processor. You can see the issue.

Did you find this review helpful?
Manufacturer Response:
Dear Randall,

We sincerely apologize for any inconvenience this may have caused you.
Due to the mainboard had been released before Broadwell-EP processor, the BIOS update is required to support new processor.
However, we will be more than happy to send the updated BIOS chip.
Please contact us at 909-590-8308 or http://www.ASRock.com/Support/tsd.asp
We will assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: http://www.ASRock.com/Support/tsd.asp
Ownership: 1 week to 1 month
Verified Owner
1/ 5
Did not work when received. 12/25/2016 4:28:33 PM

Pros: Good spacing for PCI cards

Cons: Motherboard was defective. Could not get power to all parts of the board.

Did you find this review helpful?
Manufacturer Response:
Dear Rayne,

We sincerely apologize for any inconvenience this may have caused you.
Wonder that you contact our tech support for trouble shooting the board.
If not, please trouble shoot the mainboard steps below to check if it's resolved.
• Unplug the ATX power, remove all components from mainboard.
• Remove the mainboard from chassis, place it on mainboard’s box.
• Clear the CMOS.
• Reseat the CPU and heatsink fan.
• Test with single memory module (required reseat the memory).
• Test with onboard video.
• Plug the monitor (to onboard video).
• Plug the 24 + 8 or 4 pins ATX power.
• Connect the chassis power switch to mainboard.
• Turn on the power to check if its post.

If you have any technical support inquiry, please contact us at http://www.ASRock.com/Support/tsd.asp
We will assist you shortly.

Thank you

ASRock Support
Tech Support Email: http://www.ASRock.com/Support/tsd.asp
Ownership: 1 week to 1 month
Verified Owner
1/ 5
DO NOT BUY THIS BOARD 12/13/2016 5:17:27 PM

Pros: None, it doesn't work.

Cons: This board will only work with specific CPU's and specific ram out of the box because it comes with bios that is 2 years old. I called asrock to get an updated bios chip and they said they would send one out. I asked if I could pay for expedited shipping and was told I could, all I needed to do was send my address. They would then send me a billing code for expedited shipping. I never even got a conformation email. Instead I get an email the next day saying the shipped it normal postage. This was last Wednesday, still no bios chip. Remind you they are shipping from 2 hours away from me. I have to have the rebate post marked by the 15th or I am out of luck on that. Horrible board out of the box, horrible customer support. DO NOT BUY.

Overall Review: NEVER EVER BUY THIS PRODUCT OR ANY OTHER ASROCK PRODUCT!!!! Horrible product with horrible customer service.

1 out of 1 people found this review helpful. Did you?
Manufacturer Response:
Dear Christopher,

We sincerely apologize for any inconvenience this may have caused you.
Due to the mainboard has been released before Broadwell-EP processor, the BIOS update is required to recognizing the new processor.
However, we will be more than happy to send the updated BIOS chip.

Please contact us at 909-590-8308 or http://www.ASRock.com/Support/tsd.asp
We will assist you shortly.

Thank you

ASRock SUPPORT
Tech Support Email: http://www.ASRock.com/Support/tsd.asp
Ownership: more than 1 year
Verified Owner
1/ 5
Bad Product Line or Bad Company? 12/6/2016 7:30:14 PM

Pros: Looks good. At release was ahead of peers in price bracket. Now there are many boards that make this one a no go.

Cons: Stopped working after 1.5 years. RMA resulted in a board that stopped working after 3 days. Tech stated they resend out boards for RMAs after they have been tested on a bench. This is probably not the right answer as the problem I experienced started as intermittent and became permanent. Bench Mark of CPU Performance is also 10% less when compared to Asus Deluxe MB after testing.

Overall Review: I was nervous when I bought my first ASRock board because they don't have the reputation of Asus. That nervousness went completely away after the install went fairly smooth and I had a board that worked flawlessly for over a year.

After about a year and a half the computer would go to sleep and not wake up. I did all the BIOs updates and software updates for the computer but it did not help the sleep issues. Then I noticed whenever I went into the BIOs the computer would not restart on exit as it should. It would shutdown and the only way I could get the computer to come back on was to unplug the computer for up to an hour. Sometimes it would start after that and sometimes it wouldn't.

Eventually I started removed memory and changing various parts as I was completely baffled. There was no affect. As long as I kept the computer on it ran flawlessly but getting it started became a real pain. Eventually she wouldn't start at all and I called Tech support.

Tech support was easy to reach and I was given an RMA number. After about 2 weeks I finally got what appeared to be a refurbished motherboard. I noticed right away that when I went into the BIOS the computer would not restart but instead lock up. It was easier to get the computer going though as it required only one power-cycle of the computer. A day or so later I noticed that when the computer went to sleep it would not come back on. So the same problem was still happening and eventually the PC wouldn't turn on anymore except it only took 3 days to reveal itself. I started the whole process again of removing parts and eventually called tech support, but they said it was likely some other part of the PC that was preventing it from turning on.

This time I got access to a new Asus X99 Deluxe II (a very fine MB) I installed it using the exact same gear as I had been using with the ASRock. She booted up like a charm and goes to sleep and wakes right up. I can also go into the BIOS and it will restart right away instead of locking up the machine and not turning back on. Also the CPU when installed in the Asus has a higher benchmark rating when I compared the results to the ASRock. So now I actually have less performance when the thing actually works.

Ultimately I bought the ASRock because at the time it had better specs than all but the best X99 options and was a tad bit cheaper. Now that this model has been out for a couple of years and the reviews are pouring in I think it is clear that this model is a dud. I wouldn't buy it under any circumstances. It is just too costly to ripe out parts over and over not to mention the risk of breaking other expensive parts that go into making a PC what it is. I am very disappointed in ASRock and find it hard to ever consider buying another one of their products.

Intel 5930K
48 gb Crucial DDR 4
Asus Strix GTX 970
Motherboard TBD
Corsair 780T Case
H100i CPU cooler.

Did you find this review helpful?
Manufacturer Response:
Dear Travis,

We sincerely apologize for any inconvenience this may have caused you.
All replacement (RMA) mainboards had been fully tested by technician to assure working normal before shipped to avoid back and forth shipping.
If the system getting no power, please try below.
• Turn the power off, remove all components from mainboard except CPU and cooler ( memory, VGA, HDD/SSD, USB devices, etc..).
• Remove the board form chassis.
• Clear the CMOS.
• Re-connect the power supply’s 24+8 pins ATX power firmly.
• Turn on the power (using onboard power button) to check if its get the power.
• Populate the components one by one to test for screen POST if it gets the power.

If you have any technical support inquiry, please contact us at http://www.ASRock.com/Support/tsd.asp
We will assist you shortly.

Thank you

ASRock Support
Tech Support Email: http://www.ASRock.com/Support/tsd.asp
ICON Loading...
Selected Items
  • Add to Wish List
Are you an E-Blast Insider?
 
Subscribe Newegg e-Blast
PayPal
Shop without retyping payment details. Secure shopping made faster.
Check out with PayPal.

Condition Guidelines

The following guidelines apply to all product categories unless otherwise indicated within specific categories.

  • New : This means the product will ship as received by the manufacturer, sealed, with all advertised components, and with the manufacturer warranty.
  • Refurbished : This means the product was tested and repaired as required to meet the standards of the refurbisher, which may or may not be the original manufacturer. Any exceptions to the condition of the item outside the manufacturer’s information should be provided in the listing, up to and including warranty details.
  • Open Box : Newegg only guarantees your receipt of the Open Box product with the purchase of this item. Any accessories MAY OR MAY NOT be included. Newegg will NOT send you any missing accessories, even if it is required to use all of the item’s functions.Open Box items usually do not come with manufacturer or vendor warranty or technical support. However, warranty support may be available if an item was never registered by a previous owner. Please contact the manufacturer to check.
  • Used - Like New : This means that the product has been opened, possibly used but is in perfect condition with no signs of cosmetic or functional defect. Product may includes warranty, and accessories found with the original product. Product may or may not be in the original packaging. Returned items with minor packaging defects fall under this category.
  • Used - Very Good : This means that the product has been opened, may show slight signs of use and cosmetic blemish, and may be missing minor accessories, but remain in excellent condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Good : This means that the product has been used, may show clear signs of use and may be missing minor accessories, but remain in good condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Acceptable : This means that the product shows clear signs of use, cosmetic defect, and may be missing minor accessories and manual, but remain in working condition. Product does not come with warranty unless stated otherwise in product description. Functionality issues beyond signs of use should be disclosed in product description.
Price Available at Checkout
Why can’t we show you details of this product?

Some manufacturers place restrictions on how details of their products may be communicated.

If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.