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WD Red WD120EFAX 12TB 5400 RPM 256MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Ships from United States. Most customers receive within 3-8 days.

Sold and Shipped by BTE Outlet a-seller

Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.
Marketplace Seller
  • Specifically designed for use in NAS systems with up to 8 bays
  • Supports up to 180TB/yr workload rate
  • NASware firmware for compatibility
  • 3-year limited warranty
  • Small and home office NAS systems in a 24x7 environment

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD120EFAX

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Great NAS HDD 12/11/2019 12:59:34 PM

Pros: Excellent warranty
HDD lasts forever
Good for Long term storage

Cons: Cost

Overall Review: Purchased this to match an existing HDD in my NAS, it works as intended.

1 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Great Drive 12/11/2019 10:28:41 AM

Pros: Great Drive. Nice for my Nas.

Cons: I purchased it before the sales went into effect. Newegg would not price match them selves. Quite a disappointment. I have been a loyal Newegg customer for over 10 years. Company has really changed in there customer appreciation.

Overall Review: Great drive I should have waited to purchase but I thought with in 3 days newegg would have price matched them self.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Failed/junk 45 Days in use. 12/10/2019 3:23:59 PM

Pros: None.

Cons: Go through the headache of opening a home server up and finding correct dead drive.. replace and it dies again in 45 days. Last one lasted 6 months in raid 1. I have WD Reds with Raid 1 - 2tb and 6tb that have lasted years. But these 3tb's are junk. They should pay me for my wasted time.

Overall Review: WD drives seem to be going down hill. I've had drives last years until the last year or two and now they all seem to give up in a year or two at most. Low load media server with MADAM Ubuntu raid1 setup. Same setup for years. Time to move away from WD? Likely referb sent out and repackaged. TDT Technology. Stay away and its not returnable even after only 45 days.

Did you find this review helpful?
Manufacturer Response:
Hi James D.,

We regret hearing about your experience with the WD Red NAS Internal Hard Drive and appreciate your time for providing the feedback. This issue can be better addressed over the phone call so please call us and elaborate on the issue. This way we can provide the best customer support.

We would like to follow-up with you to help discover the root of your drive’s abnormal behavior. We suggest you contact our Support team by phone or email from the link given below regarding the Newegg review for resolution of this concern. We'd be happy to help.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=en
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Easy to set up. 12/8/2019 9:55:18 AM

Pros: Not really hard to set up. Activate it, format it the way you want and your ready to use it.
I had an average transfer rate of 100 mb/s.

Cons: Noting

Overall Review: Recommened.

Did you find this review helpful?
Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Correct product at the correct shipping location and time 12/7/2019 9:49:53 AM

Overall Review: Correct product at the correct shipping location and time

Did you find this review helpful?
Ownership: more than 1 year
Verified Owner
5/ 5
Excellent NAS drive 12/6/2019 1:25:49 AM

Overall Review: Because of the price and reliability, it is well worth the investment.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
No Problems 11/29/2019 8:19:46 PM

Overall Review: Does what it is supposed to do.

Did you find this review helpful?
Ownership: more than 1 year
Verified Owner
2/ 5
failed a few months after waranty expired 11/20/2019 8:21:22 PM

Overall Review: Where do you find reliable drives anymore? 2 eggs because they lasted 3.5 years. I had old Seagates and Maxtors that lasted over 10 years. This drive was in a fairly light duty application for this WD in a NAS. I just spent 24+ hours salvaging data. Are these like all non-american built appliances now with a built in failure? Planned obselescence? Search the lightbulb conspiracy.

2 out of 4 people found this review helpful. Did you?
Manufacturer Response:
Hi terrence h.,

We regret to hear your experience with the WD Red hard drive did not function as expected and our thanks for the time providing this feedback. As a troubleshooting step, please test the drive on Windows using our Data Lifeguard Diagnostics program. If it passes the test we recommend testing another drive bay or SATA port on your system.

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support.wdc.com/knowledgebase/answer.aspx?ID=940

"How to test a drive for defects or problems on a Mac"
https://support.wdc.com/knowledgebase/answer.aspx?ID=866&lang=en

"How to check an internal drive for defects, problems, corruption, or a power issue":
https://support.wdc.com/knowledgebase/answer.aspx?ID=59

If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.

"How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product":
https://support.wdc.com/knowledgebase/answer.aspx?ID=8

All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period; and would be happy to help determine the root cause of this abnormal behavior and help replace your in-warranty drive for you. You can contact us by phone or email from the links provided below. We'd be happy to help.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx
Email: https://westerndigital.secure.force.com/ind/?lang=en
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