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WD Black 1TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6Gb/s 64MB Cache 3.5 Inch - WD1003FZEX

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  • Desktop performance hard drive.
  • Designed for creative professionals, gamers and system builders.
  • Performance storage available in up to 6TB capacities.
  • WD's StableTrac and Dynamic Cache Technology increase reliability and optimize performance.
  • 2X DRAM cache up to 128MB (6TB only) for faster read operations.
  • Industry-leading 5-year limited warranty.

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD1003FZEX

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 5 years
  • Limited Warranty period (labor): 5 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: more than 1 year
Verified Owner
5/ 5
Great Old School OS Drives

Pros: If they test ok out of the box, they'll last a long time. WD Black 1TB are the only drives I'll use for my OS.

Cons: Just the slight hassle of having to Partition the hard drive before it's recognized. But it's not a big problem.

Overall Review: When I receive a shipment, I always partition and write/read surface test each drive. My last two I bought, one was good, the other wouldn't even initialize. Newegg replaced the drive with a good one. Always appreciate Newegg's RMA service.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Terrible Product and Lineup. I shame you Western Digital

Pros: None

Cons: This drive is all around a bad deal. They do not last long, and you will be lucky to get any warranty or support as the Manufacturer doesn't stand by their product.

Overall Review: I've bought at least 10 of these 1TB models and 7 of the 4TB models and I have almost none of them in service today.

I started buying some of the WD Black line-up in 2016 and I don't normally bother with warranty or reviews but I wanted to share my experience.

Here are the highlights:

The first 4 that I bought had one that was DOA
The one I bought to replace the DOA died within 6 months
WD was easy going at first stating they would replace the drive and then didn't. They then said it was from the ASIA market and wouldn't warranty it. I put together proof that it was not and they threatened me with criminal charges. Randomly 8 months after I moved on I received a random drive from WD in the mail saying they were going to honor the warranty 'this time' but not for any of the other drives.

The other 3 drives that were part of that original purchase, no longer had a warranty when I checked on the website despite the fact that they did prior to the situation in the first place.

All 3 of those original drives are now dead and it's been nearly 3 years.

I was happy with the performance of those drives for a short time. After the warranty debacle and moved on to other lineups and manufacturers. I decided to buy some more black edition drives recently and definitely regret giving the line-up another chance since none of them perform well or consistently and I've had strange data corruption issues despite the drives SMART stating everything is good ....

I have a large amount of GOLD and RED WD drives and have not had an issue with those yet. They all came with 5 year warranties but I'm sure the amount of my time Western Digital would waste during the warranty process would make it less costly to simple buy new drives.

Shame on Western Digital for their terrible product, product support, customer service, general attitude, and lack of integrity.

I have an entire shelf full of drives that have died on me over the years or have just been replaced. Most of them are either WD or Seagate. The vast majority of WD drives never lived up to their expected service life while most of all the other ones did. I don't feel like that is a coincidence.

9 out of 14 people found this review helpful. Did you?
Manufacturer Response:
Hello JMBG N.,

We regret to hear about your experience with WD Black Performance Desktop internal hard drive and thank you for bringing this matter to our attention. We understand that you struggled with Western Digital while replacing the drive under warranty many times.

We were unable to positively locate you in our system and would like an opportunity to assist you directly. This way, we can gather the required information in order to improve your experience with Western Digital.

Please contact us by phone from the link given below with reference to the Newegg review. We'd be happy to help.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Ownership: more than 1 year
Verified Owner
5/ 5
WD Black 1TB Performance Desktop Hard Disk Drive - 7200 RPM SATA 6Gb/s 64MB Cache

Pros: I have now had this hard drive for almost 5 years and it is working as good now as the day I installed it.

Cons: none

Overall Review: I will only use western digital black in my computers that I build.
And yes I would recommend this to all of my friends

2 out of 2 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
4/ 5
Desktop Hard Disk Drive

Pros: fast delivery excellent service tank you

Cons: nothing

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
1/ 5
Western Digital does not honor warranty

Pros: I think it's a good drive, but don't expect a 5 year warranty.

Cons: I ordered the WD Black specifically for the 5 year warranty. Upon receiving the drive I went to WD website to register the drive. When I received the confirmation email, the warranty period was only for 3 years. I contacted WD about this discrepancy. I received an email from Rohny, who said that I needed to disassemble my computer, take the WD Black drive back out, take clear pictures of the front and back of the drive, and send these pictures along with a copy of my invoice to WD and maybe they could get THEIR warranty mistake corrected.

Overall Review: Probably a good drive, but only a 3 year warranty.

9 out of 17 people found this review helpful. Did you?
Manufacturer Response:
Hi James H.,

We're sorry to hear about your warranty concern with WD Black Performance Desktop hard drive and thank you for bringing this concern to our attention. Please know the WD Black drives deliver inspiring performance for storing large multimedia files of photos, videos and applications as well as a longer 5-year limited warranty to match your other performance PC components. We were unable to positively locate you in our system and would like the chance to work with you directly. We would appreciate the opportunity to assist you further for the warranty concern.

You can contact us by phone or email from the link given below with reference to the Newegg review. We'd be happy to help.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=en
Ownership: more than 1 year
Verified Owner
2/ 5
Should've listened to the other reviews

Pros: Read/write performance on this was pretty outstanding while it worked and it perfectly served it's purpose as a drive dedicated for storing games.

Cons: The r/w head died after about 2 years and sadly there was even platter damage. Disappointing to see this kind of durability coming from WD.

3 out of 3 people found this review helpful. Did you?
Manufacturer Response:
Hi Orlando P.,

We regret to hear your experience with the WD Black Performance Desktop Hard Disk Drive did not function as expected and thank you for providing the feedback.

As a troubleshooting step, please test the drive on Windows using our Data Lifeguard Diagnostics program. If it passes the test we recommend testing another drive bay or SATA port on your system.

"Testing a drive for problems using Data Lifeguard Diagnostics for Windows":
https://support.wdc.com/knowledgebase/answer.aspx?ID=940

"Windows or macOS cannot find my drive":
https://support.wdc.com/KnowledgeBase/answer.aspx?h=p1&ID=14925

If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.

"How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product":
https://support.wdc.com/knowledgebase/answer.aspx?ID=8

We would like to follow-up with you to help discover the root of your hard drive’s abnormal behavior, or help replace it for you if needed in order to provide a positive resolution to your experience. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.

Need Help? Please contact us at:
Phone: https://support.wdc.com/contact_phone.aspx?h=4
Email: https://westerndigital.secure.force.com/ind/?lang=en
Ownership: more than 1 year
Verified Owner
5/ 5
Highly Recommended

Pros: Fast. Durable. Reliable.

Cons: None

Overall Review: Best HDs I’ve ever owned. I only use them now. Well worth the price.

I use them for all storage but mainly games.

0 out of 1 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Great Product

Pros: I have a 1TB already and it has lasted me 4 years and counting without any problems.

Cons: No problems just not the performance I'm looking for that comes in an SSD.

Overall Review: Would purchase again if needed, but I barely use much of the 1TB I have now.

1 out of 3 people found this review helpful. Did you?
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