How does Lenovo determine the cause of a problem with my machine during the onsite service?

Lenovo performs initial problem determination remotely and collaborates with you to identify the source of the problem, whether it lies with your Lenovo machine, other machines, or various software loaded on the machine.

What does the Lenovo 3 Year Onsite Upgrade service include?

The service includes initial problem determination performed remotely, and a repair service representative will work with you to identify whether the problem is with your Lenovo machine, other machines, or software. Lenovo will either repair or exchange the failing machine at your location and verify functionality.

$138^.99

Limit 99999 per customer.

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Lenovo 3 Year Onsite Upgrade from 1 Year Onsite

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Lenovo will perform an initial problem determination remotely. Their repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.

Please note that this product is non-returnable and non-refundable.

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Warranty, Returns, And Additional Information

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Return for refund within: non-refundable

Return for replacement within: non-replaceable

Read full return policy for details.

Item#: N82E16833828425

Lenovo 3 Year Onsite Upgrade from 1 Year Onsite

Warranty & Returns

Warranty, Returns, And Additional Information

Return Policies

Manufacturer Contact Info