Someone told me that there is a monthly subscription fee for using the software. What's the deal with that?
This software is used by numerous companies. For other customer groups, there is a charging subscription model. However, we've bought the rights in advance. Our customers don't need to worry about the monthly fee and can use all functions for free.
Why do some people say they have an activation code, but I don't have one?
Different product batches have different activation ways. Some need code scanning, while for yours, it's built - in, so no code is required.
What software do I need to download?
Different batches of headphones work with different translation apps, but all offer the same great experience. Just download the corresponding app as per the received manual.
What should I do if I encounter problems during the usage process?
When you have issues while using the product, reach out to us via your order. We'll assist you in resolving it.
Someone told me that there is a monthly subscription fee for using the software. What's the deal with that?
This software is used by numerous companies. For other customer groups, there is a charging subscription model. However, we've bought the rights in advance. Our customers don't need to worry about the monthly fee and can use all functions for free.
Why do some people say they have an activation code, but I don't have one?
Different product batches have different activation ways. Some need code scanning, while for yours, it's built - in, so no code is required.
What software do I need to download?
Different batches of headphones work with different translation apps, but all offer the same great experience. Just download the corresponding app as per the received manual.
What should I do if I encounter problems during the usage process?
When you have issues while using the product, reach out to us via your order. We'll assist you in resolving it.