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Headphones in the Use of Common Issues and Solutions

1)If the headphone connected to the phone does not work properly, please check the headphone jack is connected well or not. Try to unplug and re-plug again and check to ensure that's correctly plugged to make it normal.

2)Phone port dust accumulation will lead to poor contact and make the headset can not work properly, please clean up the dust first and then reconnecting the headset;3)The phone is running multiple applications at the same time, which causes the phone to lag and affects the sound quality of the headphones, there will be continuous, static sound, etc. It is recommended to close applications that are not in use to make the phone run smoothly;4)Some of the phone's built-in sound effects will make the headphone sound quality worse, resulting in bottom noise or static sound. You need to turn off the built-in sound effects in the phone settings, clean up the memory, and restart the phone to make it back to normal.

Issues & Solutions of the Headset’s Mic

1)Please check there is any dust blocked in the Mic or not and clean the Mic with a needle or sharp object to make the normal work;2)The microphone does not work during the call. Please check the volume of the receiver is set to the minimum or not. If no sound heard, please try to turn up the volume to make sound back;3) When the phone signal of both sides or one side is poor, the voice may be continuous, inaudible, even if not use headphones to talk. It's not a microphone problem. You need to check the network and switch to a strong network or an environment with strong signal reception to avoid bad call experience.