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Seagate Backup Plus Hub 10TB USB 3.0 Desktop External Hard Drive STEL10000400

Ships from United States.

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  • Two integrated high-speed USB 3.0 ports on the front allow you to connect and recharge your other USB devices.
  • Windows and Mac compatible. Install the provided NTFS driver for Mac as needed, and you can use the Backup Plus Hub interchangeably between Windows and Mac computers without reformatting.
  • With the Seagate Dashboard software, you can smartly manage your backups. Run a one-click backup or schedule an automatic backup plan to protect your files.
  • Install the free Seagate Mobile Backup app on an iOS or Android mobile device, and back up all of the photos and videos from your device to your Seagate drive or to the cloud.

  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Seagate STEL10000400

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
1/ 5
EPIC FAIL! This nonsense ends my loyalty with Seagate 3/31/2020 1:59:19 PM

Pros: Looks pretty. Has USB 3.0, which seems fast enough for reading files from. Didn't burst into flames when first plugged in - though I would have been more impressed if it had, and wished that it did. Price was cheap.

Cons: Develops errors on sectors within hours of first using the drive. Write speeds to the drive are terribly slow. How slow? Real world scenario on a new system with a USB 3.1 port - I was writing 1.2GB of real data per minute. On a USB 2.0 port, I was able to write less than a single GB of data in a minute. If you have a massive amount of data you wish to store for later use, you can expect to copy files all night long, and it still may not be complete. This is an SMR drive, and an "archive" drive, though Seagate doesn't make this readily apparent unless you perform your own legwork (in other words, waste your own time on what shouldn't be a complicated decision). The design is poor in that the external case is to sit on your desk as the photos show. This makes it prone to be easily knocked over by accident in an active work environment. I chose to place my drive on it's side, with the larger surface area on the desk. This prevents it from being knocked over, but you will easily scratch the soft, polished plastic of the external case.

Overall Review: DO NOT BUY at any price point. A long time Seagate loyalist, I am now thoroughly unimpressed with Seagate's shady marketing schemes, their products, and the fact that a storage device made in 2020 can't withstand a few hours of use without developing bad sectors. Other hard drive manufacturers aren't too much better in some cases about full disclosure of their products, but Seagate is at the top of the list. I purchased two of these units from another retailer, and was mad enough to log into my Newegg account to write this review to tell others to "save their money." I haven't powered up the second drive yet, and I likely won't. This device can't even pass as an archive drive when you write data to it once (around 2TB in my case), only to find that you are unable to read back the data that was just written to it. How can anyone put faith or trust into such a poor product? I'm writing this off as a lesson well learned, and won't even bother with the warranty process. Why? I know that Seagate will likely replace my brand new unit with a refurbished unit after I waste more money on shipping - I'm cutting my losses. If I wanted to buy used or refurbished, I would have shopped elsewhere. Thanks, Seagate!! Your business practices are horrendous. Even with a replacement, I could never trust this drive again, especially considering other reviews where longevity seems to be a problem. Do not be fooled by the prices, and don't be enticed by the many sales (this particular drive always seems to be on sale somewhere). I literally have other hard drives that are 20 and 30 years old, and they are still reliable!! This is an epic fail any way you choose to look at it. Seagate - you may have swindled my money from my wallet, but I can assure you, it is for the very last time. Being a tech who constantly recommends products to many people on a regular basis, you can be certain your products won't make the list. I'm going back to assembling my own external drives using quality drives, and quality enclosures. Don't repeat the same mistake I made. This product deserves a -10 rating!!

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Anonymous
4/ 5
Great Drive 3/30/2020 6:30:15 AM

Pros: Fast and works well. We use these to store Plex media in the hundreds of terabytes range. Other than the spinup time/power saving delay on media playback, very little to no issues. These come with a 2 year warranty. Never had overheating, or in warranty issues.

Cons: Some Newegg seller pages state (adorama for example) the warranty incorrectly! 5 years?! Not a mistake a reputable seller should make. so I guess that means?......

Overall Review: Cheap storage that we have had little issue with (within warranty period). Currently run over 40 of these on my server at a time, and replace or add new as needed. 24/7 operation. Just don't expect out of warranty (after 2 years) drives to last long and replace them 3-4 years or as needed. These replaced WD My book Duo drives after 3-4 years of usage 24/7 and are more economical and take up a little less space.

Did you find this review helpful?
Anonymous
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Pathetic 3/1/2020 12:49:36 PM

Pros: Storage

Cons: Died in less than 4 months. Waste of money

Overall Review: I had my doubts but I decided to go with the Seagate over WD. Should've stick with my guts and bought WD HDD. Just died today. Got this one delivered on 12/17/2019 died on 03/01/2020

Did you find this review helpful?
Manufacturer Response:
Hello,

We regret to hear about your experience with the Seagate 10 TB Backup Plus Hub Desktop External Hard Drive. We’re certainly sorry you’ve encountered this circumstance. However, we’re hoping to lend a helping hand and offer some assistance.

We strive to manufacture our products in the best possible quality. It cannot be avoided, however, that despite extensive tests and quality checks, a product may experience an issue in operation, and we apologize to you for having had this experience.

If we can offer some help in technical troubleshooting or data recovery, please contact us via the following link:

https://support2.seagate.com/?language=en-us

Kind regards,
Dev
Seagate Support.
Ownership: more than 1 year
Verified Owner
2/ 5
Died 2 months after 2 year warranty 2/20/2020 7:18:17 PM

Pros: Plenty of storage
worked good for xbox

Cons: Dead in 2 years.

Overall Review: Worked good to store my xbox games. Used maybe 3tb for game library. Stopped playing on the xbox for maybe a year. Then got a new OLED tv and put this to work again storing UHD content on it and it died within a week of use. Heard random beeping noise and track it down to this drive. Now it just spins up, beeps and stops spinning. Doesn't show up on pc, its died while transfering. Kinda weak drive imo, disappointed.

Did you find this review helpful?
Manufacturer Response:
Hello Joseph,

We regret to hear about your experience with the Seagate Backup Plus Hub 6 TB External Desktop Drive. We’re certainly sorry you’ve encountered this circumstance. However, we’re hoping to lend a helping hand and offer some assistance.

We strive to manufacture our products in the best possible quality. It cannot be avoided, however, that despite extensive tests and quality checks, a product may experience an issue in operation, and we apologize to you for having had this experience.

If we can offer some help in technical troubleshooting or data recovery, please contact us via the following link:

https://support2.seagate.com/?language=en-us

Kind regards,
Dev
Seagate Support.
1/ 5
RIP March 2019 - January 2020 1/26/2020 9:24:57 PM

Pros: -None.

Cons: First one was DOA. Plugged in the power, and even the LED indicator did nothing. Newegg was great and sent a replacement at no cost.

After the first RMA, I only used this drive occasionally to backup finalized videos waiting for upload. During this time, I wrote files to this drive less than 10 times. Today the drive died, causing me to loose 100's of hours worth of work. This drive lasted from EXACTLY March 2019 to January 2020.

Overall Review: If there is one piece of computer hardware that CANNOT FAIL is your file storage. This one failed TWICE. Buy any other drive, because any drive on the market will be more reliable that this.

Did you find this review helpful?
Manufacturer Response:
Hello Robert,

We regret to hear about your experience with the Seagate Backup Plus Hub 10 TB Desktop External Hard Drive. We’re certainly sorry you’ve encountered this circumstance. However, we’re hoping to lend a helping hand and offer some assistance.

We strive to manufacture our products in the best possible quality. It cannot be avoided, however, that despite extensive tests and quality checks, a product may experience an issue in operation, and we apologize to you for having had this experience.

If we can offer some help in technical troubleshooting or data recovery, please contact us via the following link:

https://support2.seagate.com/?language=en-us

Kind regards,
Dev
Seagate Support.
Ownership: 1 day to 1 week
Verified Owner
3/ 5
Slow as hell 1/4/2020 10:21:17 PM

Pros: Not expensive, small and looking nice

Cons: Very slow.

Overall Review: Internal drives are more expensive but work faster. If you need fast hard drive - forget it.

Did you find this review helpful?
Manufacturer Response:
Hello Zbigniew,

We regret to hear about your experience with the Seagate Backup Plus Hub 8 TB USB 3.0 Hard Drives. We’re certainly sorry you’ve encountered this circumstance. However, we’re hoping to lend a helping hand and offer some assistance which may resolve the issue. From what we understand, you’re experiencing slow file transfer rate for the drive.

Transfer speeds can be affected and be directly impacted by various factors. For example, such factors include:
File type
Size of file
Port versions
Services enabled
Computer configurations
Programs running in the background

We mention these factors as a manner of suggesting the variables that can affect transfer speed. We would suggest you consider such factors and see what may be applicable. This can explain possible performance issues. To learn more and try a few tips, please visit the link below:

seagate.media/6012rf7L0

If the issue persists, please create a case with our technical support team, so we can further investigate and explore available options:

https://support2.seagate.com/?language=en-us

Kind regards,
Dev
Seagate Support.
Ownership: 1 month to 1 year
Verified Owner
5/ 5
Great backup drive 10/23/2019 6:08:19 PM

Pros: Easy setup and use.
2 USB ports on the front to replace the one used to connect to your PC

Cons: not as big as the 8TB model I got last year (2018)

Overall Review: Highly recommend

Did you find this review helpful?
Ownership: more than 1 year
Verified Owner
4/ 5
Good product 10/12/2019 2:56:14 PM

Pros: I have 4 of these in various sizes and all work quite well so far (unusual in my 25-year experiences with Seagate products!). I bought them because they were cheaper than the comparable Western Digital products, although that no longer appears to be the case.

Cons: Newegg really needs to get their act together, though, on these product pages: Seagate hasn't offered a 5-year warranty in years! The warranty on these drives, as stated on Seagate's own product page is 2 years. This correction is the sole reason I'm writing this review.

Overall Review: These appear to be a solid product and worth the investment.

3 out of 3 people found this review helpful. Did you?
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