Question 1

Can this be used as a normal hard drive? I bought it to use as a backup drive for a PC and laptop, but neither system detects the drive when I have it plugged into my external casing.

Accepted Answer

The Seagate Constellation.2 ST9500620NS internal hard drive is designed as an enterprise-class hard drive with a 2.5-inch form factor and a height of 15mm. Some users have mentioned compatibility issues, particularly with fitting the drive into laptops due to its physical thickness. This may be affecting its detection when using an external casing for your PC and laptop.

Question 2

Is this a new or refurbished drive?

Accepted Answer

Hello,

Thank you for contacting us with your question. The item is brand new bare drive. Normally, if the item was refurbished or open box it would be listed on the product page.

Thank you, 
Newegg Support

Question 3

Is this a direct replacement for the Constellation2 drive in a Dell Poweredge R610? looks identical and specs are the same

Accepted Answer

no clue, but as long as you're replacing a 2.5 inch with a 2.5 inch you won't have any issues. just drop it in, load the OS on it, and off you go.

Questions & Answers