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Seagate 5TB Expansion Portable External Hard Drive USB 3.0 Model STEA5000402 Black

Ships from United States.

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  • USB powered
  • SuperSpeed USB 3.0 and backwards compatible with USB 2.0
  • Drag and drop file saving right out of the box

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Seagate STEA5000402

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 1 year
  • Limited Warranty period (labor): 1 year
  • Read full details
  • Return Policies
  • We want to ensure your holiday shopping this year is hassle-free. That’s why we’re automatically extending our return policies on almost every product! For purchases placed between November 1, 2019 and December 24, 2019 you will have until January 31, 2020 to return your product. There's nothing additional that you have to do!
    • Return for refund until: January 31, 2020
    • Return for replacement until: January 31, 2020
  • This item is covered by Newegg.com's Extended Holiday Return Policy.
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Fast shipping, works fine. 11/12/2019 9:12:45 AM

Pros: Appears to work fine. I sincerely hope that it will continue to do so.

Cons: It did pull max power from the usb port. I liked the older hard drives that had a dual usb connection for added power to the unit.

Overall Review: I purchased the extended warranty, since I've seem MANY hard drives die over the years. But they are a necessary evil.

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Ownership: 1 week to 1 month
Verified Owner
5/ 5
Easy To Use 11/9/2019 11:06:14 AM

Pros: I'm used to desktop externals so I was pleasantly surprised at the ease of use of this product. You just plug it in and play. You can transfer files immediately. Very handy. No software to install, and the 4 TB size is a plus.

Cons: No cons so far. I've not used a Seagate before so I cannot compare it to other brands.

Overall Review: I am happy with my purchase. Reading reviews on the web led me to think it compares favorably with other brands. I'd recommend this external to anyone looking for extra storage space. The amount of storage is great for the price.

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Ownership: 1 week to 1 month
Verified Owner
5/ 5
Seagate 4TB Expansion Portable External Hard Drive USB 3.0 11/6/2019 8:24:56 AM

Pros: Fast, small footprint, so far - does not have thermal - cooling issue.
Fast delivery - thanks for it.

Cons: Does not have any

Overall Review: Will get more

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Ownership: 1 week to 1 month
Verified Owner
5/ 5
Excellent product 11/1/2019 9:03:20 AM

Pros: I have had no problems with this external HD for a few years and this is my third for backup.

Cons: No negatives that I have encountered.

Overall Review: My choice in external HDs.

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Anonymous
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Uhm. Easy? Does what it is supposed to do? 10/30/2019 12:01:14 PM

Pros: Easy to set up. Plugin and go. Plenty of storage.

Cons: None, really. Could be thinner, but eh.

Overall Review: Great storage for the price.

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Ownership: more than 1 year
Verified Owner
1/ 5
Died too quickly 10/20/2019 6:26:49 PM

Pros: Silent, small

Cons: Lifespan

Overall Review: I doubt it was supposed to die after 2years, especially since it was just a backup drive and not always running

Did you find this review helpful?
Manufacturer Response:
Hello Eric L,

We regret to hear about your experience with the Seagate Expansion Portable drive. We’re sorry you’ve encountered this circumstance, however, we’re hoping to lend a helping hand and offer some assistance which may resolve the issue. From what we understand, the drive stopped working after two years of use.

In your situation, we would suggest the following:
• Try connecting the drive to another port on the computer (ensure it’s connected to a port directly).
• You may also try using a different cable.
• Verify if the drive detects within Disk Management (on PC) or Disk Utility (on Mac).
• Try connecting the drive to another computer to see how it reacts.

Performing these steps can rule out a problem with the drive itself. There can be situations where the problem is related to other things which can affect the drive. Please follow the troubleshooting steps in the link below:

https://www.seagate.com/as/en/support/kb/usb-external-troubleshooter-003581en/

If the issue persists, please create a case with our technical support team using the link below so that we can further investigate the situation and explore the available options:

https://support2.seagate.com/?language=en-us

Kind regards,
Ade
Seagate Support
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Piece of cake 10/12/2019 10:10:19 AM

Pros: As advertised, plug it in (USB) and it's ready to go. Drag & drop or copy and paste. It couldn't be simpler.

Cons: Haven't found any

Overall Review: I'm pleased with this purchase.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Seagate 4TB Expansion Portable External Hard Drive USB 3.0 Model STEA4000400 Black 10/2/2019 4:56:32 PM

Pros: Can store all sorts of files if needed was even working to play video games off of for the short span of its life...

Cons: Item is defective did not even last one month have clicking from it already attempting to fix it since I cannot get a refund after tossing the packaging really angry do not suggest this product.

Overall Review: Do not buy this product it is a piece of junk save your money for other items.
Item is defective did not even last one month have clicking from it already attempting to fix it since I cannot get a refund after tossing the packaging really angry do not suggest this product.

Did you find this review helpful?
Manufacturer Response:
Hello Joseph,

We regret to hear about your experience with the Seagate Expansion Drive. From what we understand, your Seagate drive became defective within less than a month.

We strive to deliver the best possible experience with our products, and are continuously working on making them better, however, that despite extensive tests and quality checks, a product may be defective even as a new build.

We’re certainly sorry you’ve encountered this circumstance and you can request to speak with a Seagate expert by phone or email with the link below, so we can further investigate and explore the available options for you: https://support2.seagate.com/?language=en-us

Kind regards,
Matt
Seagate Support.
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