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WD 3TB My Book Desktop External Hard Drive - USB 3.0 - WDBFJK0030HBK-NESN

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  • Ultra-fast transfer rates
  • Automatic backup software
  • Works great with Windows 8
  • Local and cloud backup
  • Complete backup for peace of mind

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBFJK0030HBK-NESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
  • Return Policies
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
  • This item is covered by Newegg.com's Standard Return Policy.
Ownership: more than 1 year
Verified Owner
5/ 5
11/4/2015 7:54:00 PM

Pros: going on 2 years working fine... in my sock draw as a backup, for my backup... never can be careful not to loose all my data.
I use an internal WD Red 3tb for a backup..

Cons: none.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Garbage!! 9/24/2015 5:22:39 AM

Pros: Died after 3 moths! Didnt even last 2 hours, Backed up my files and then came back to it 3 months later and it didnt boot! KNOWN ISSUE!! The enclosure with stop working and the encrypted files will be locked so alllllll your data is gone! YOU have to bust the thing open, voiding the warranty and using it as a standard 3.5 harddrive just to use the horrible thing.

Cons: THE WHOLE THING!!

Overall Review: At least the Hardrive worked after going medevil on it.

2 out of 2 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
5/ 5
A little wary, but good customer service 9/2/2015 1:17:24 PM

Pros: FAST on a good USB 3 controller. I get consistent large-file transfers of about 125 MB/s. I use this drive for nightly backups and it sits quietly, scooping up all the data I need it to. It uses a standard USB 3.0 micro port so if you misplace the supplied cord you can use a common micro USB cord from your phone in a pinch and replacement 3.0 cables are easy to buy online.

Cons: The first item wasn't quite DOA, but it had some unrecoverable errors during my initial 1.2 TB backup. The 2nd drive had a brief issue after a firmware update but it resolved itself. The plastic casing feels a little cheap compared to some of the nicer (and more expensive) models like the MyBook Studio but at this price, I don't expect premium aesthetic design -- it's about the same as my 2 year old MyBook Mac so at least the quality is consistent.

Overall Review: The first defective drive was exchanged by Newegg since it had only been a few weeks. I posted a review when the 2nd drive started acting up: Strange noises prompted me to run diagnostics and update firmware. After firmware update the drive was shutting itself down after 10-15 seconds of being plugged in. I submitted an RMA request to Western Digital and received a prompt reply less than 1 bus. day later. By that time the drive had apparently been rebooted enough to work normally again.

There are always failures in any series of hard drives and I would prefer not to deal with issues like this, but at least with a reputable brand like there is good warranty support.

1 out of 1 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
two out of two failed units in 65 days 8/31/2015 6:16:45 AM

Pros: Sturdy design, 7200 RPM, 2nd drive worked for a few weeks.

Cons: The first drive I received had to be RMA'd through Newegg after just a few days. It mounted and appeared to operate normally but during my initial backups it would report an error after about half an hour of copying. Ran WD Utilities extended test (surface scan) and it reported a failure. Replacement drive came and appeared to work fine but two days ago started making an unnerving sound so I ran WD Utilities extended test on this drive as well. The test never completed and now the drive shuts itself off about 20 seconds after I power it on. Time to go through WD warranty service since I'm beyond Newegg's return window.

Overall Review: I've only had one out of dozens of WD drives fail before this so I hope they will make it right again.

Did you find this review helpful?
Manufacturer Response:
Hello Kent,
We are very sorry to hear that your drive did not function so soon after it was delivered. Western Digital does rigorously test and verify all of our drives, prior to shipping, and we would like to assure you that what you have experienced is extremely abnormal. We do stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances.
We would appreciate the opportunity to assist you on any problems you may have, resulting in a positive resolution to your issue. Please contact us at (800) 275-4932, or via our support website at: https://wdsupport.wdc.com/sfdc/case.aspx
Ownership: 1 month to 1 year
Verified Owner
5/ 5
no problems 6/28/2015 3:12:28 PM

Pros: A few months in, and no issues so far. Another trustworthy buy from WD.

Cons: Comes with a bunch of software nobody ever uses already on the drive.

Did you find this review helpful?
Ownership: 1 day to 1 week
Verified Owner
3/ 5
More trouble then it was worth 3/12/2015 6:02:15 PM

Pros: Price

Cons: Constant updates needed

Overall Review: I purchased this so I could upgrade my hard drives to SSD drives in two computers. I figured with 4 TB I would have lots of room to back up both computers. After I got done loading all the WD software on my laptop I was ready to do a back up of the disk so I could put in the new SSD and restore it. Wrong. Not the fault of the WD as the SSD I bought was slightly smaller (480 gb) then the hard drive I was replacing (500 gb). Not the end of the world but each time I booted up the laptop I was bombarded with update needs and reminders from the WD software. I ended up removing the 3 programs that were installed and now the My Book is simply that, a book on my bookshelf.

3 out of 8 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
Almose for 4 months 3/4/2015 8:47:48 AM

Pros: 3 TB, USB, Fast Transfer, It Worked....for 4 months

Cons: At 4 months clicking and nothing else. Tried all software and steps and nothing. Done a RMA and found I have to pay shipping to them to get their piece of junk replaced. I think I should have stuck with Seagate because, theirs lasted for at least 2 years.

Overall Review: It is a big HD and very good when it works. Does not last long and when you do a rma you pay for shipping to replace their junk.

4 out of 12 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
1/ 5
4 Months 3/3/2015 9:53:29 PM

Pros: Big Hard Drive......Works great while it worked.

Cons: 4 months after I get it the HD died and will not work any more. Tried all steps I new and then on their website and still nothing,,,,,

Overall Review: Big Hard Drive for the price but, does not last long at all. Almost all the Hard Drives I have ad from Seagate to this Western Digital none have lasted long at all. But, I can say this one lasted the shortest time of all. Should have stuck with a Seagate it lasted the longest which was about 2 years.

1 out of 7 people found this review helpful. Did you?
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  • Used - Very Good : This means that the product has been opened, may show slight signs of use and cosmetic blemish, and may be missing minor accessories, but remain in excellent condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Good : This means that the product has been used, may show clear signs of use and may be missing minor accessories, but remain in good condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Acceptable : This means that the product shows clear signs of use, cosmetic defect, and may be missing minor accessories and manual, but remain in working condition. Product does not come with warranty unless stated otherwise in product description. Functionality issues beyond signs of use should be disclosed in product description.
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