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Item#: 9SIA24G1R20598

Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

  • 200GB of cloud storage for your important files ($95 value)
  • Lyve app to back up directly from your mobile devices
  • Share Mac and PC files
  • Backup from Facebook and Flickr and share to YouTube

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Seagate STDT5000100

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the Seagate STDT5000100

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  • Mihai M.
  • 4/10/2016 12:26:25 PM

5 out of 5 eggsCorrecting my previous 1 star review.

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: -same as before, HDD is huge, decent price, i paid same for retail not counting cost so i spend more in my case
-can be formatted for GTP disk (above 2TB to get a max of about 4.46TB ) and thats if you remove enclosure and mount internally skipping USB3.0 which I haven't tested at all, but it saw the drive just fine when plugged in.
-MAX write for me has been about 156MB/s
-5TB HDDstatus website currently rates this drive (bought yesterday) as 92% in fitness and performance, it was at 100% last night, I dont know what changed, I transfered about 300-400GB to it since. And did test while it wasn't doing anything. Hottest it's ever been was 28C and it is mounted internally next to fan.
-HDDstatus values that changed over night is Spin up time dropped to 95, and Seek Error Rate dropped to 64 and it's in the orange zone for that value alone, everything else is green.

Cons: -initial review I expressed unstable data speed starting high and then hovering on the low end depending on file type, for music it would start at about 100MB/s drop to about 0.7 MB/s after a couple of gigs and then never bounce up past 40 or so MB/s, typically stayed at 2-4MB/s. Task manager performance showed seek time as high as 4199ms and 100% drive use during the lowest amounts of data transfer...made no sense.

-current review, was able to get drive to stay A LOT MORE STABLE. I suspect the position of the drive plug in on the sata port of mother board is CRUCIAL in speed transfer. Currently using this drive in a plug directly under the next drive and there are two more drives plugged in this manner right next to those two. This and perhaps the way WIN10 64bit handles data is a problem. I can't really gain access to my other sata ports due to the large GTX 980 TI 3 fan card swallowing up the space down to the millimeter from those sata ports.

Other Thoughts: -Lowest write speed and highest latency was achieved when transferring data from my 2TB Samsung HDD to my 5TB Seagate
-Oddly enough this ridiculous slow speed did not happen when transferring same data from 2TB Samsung HDD to my 1TB WD blue.
-Write Speed on the 5TB was a lot more consistent with less severe dips when transferring same data from 1TB WD blue to 5TB HDD, peaks were as high as 156MB/s to as low as 65MB/s latency would still get near 2000ms but it would not last like before. Average writing speed at about 100MB/s, clearly much better than 3-4 MB/s.
-Would I still recommend this drive to others?
Probably not because so many bad reviews but in reality it might not be a bad drive...let's hope it doesn't fail. The seek error rate dropped so low it might start writing and reading with errors and corrupt data...scary...will keep data on my previous drive for redundancy.

-I've had a good experience with Seagate before and just about any other drive company, only an old WD 40GB on a dell years ago started to fail as I was retiring the pc due to lack of performance anyways. My Samsung drive is my biggest worry, makes loud single click upon boot every time since day one and runs a tid bit on the not so quiet side. Reduced that problem by not allowing the hard drives to sleep when pc is in idle, so only click is heard at boot, pretty loud. Kinda like a finger snap in volume. Overall drive performance is great during diagnostic for all my drives.

Did you find this review helpful? Yes No

  • John M.
  • 3/25/2016 8:43:57 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsIt failed in less than a month

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: It worked for a couple of weeks

Cons: It completely failed in 3 weeks (can not access the drive - hardware failure)

Other Thoughts: No

Did you find this review helpful? Yes No

1 out of 5 eggsAvoid At All Costs

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: In theory, it holds 5TB

Cons: I thought at first I had to be doing some wrong to only be getting 15MB/s write speeds yet somehow I was getting over 100MB/s read speeds. It wasn't until I started reading other reviews here and elsewhere about this being a common issue. I have 2 WD 5TB externals which have write speeds nearly 10x that of this drive which I'm planning to put into a FreeNAS box in RAID-Z1. I have no intentions of keeping this drive and plan to replace it with a much more reliable WD to complete my NAS upgrade. Yes, these drives are cheaper but trust me when I say it's worth the extra $20-30 to get the WD's and avoid the headache and hassle.

Other Thoughts: I tried to hold off on writing a review and give Seagate a chance to troubleshoot the issues I was having (which again line up with many other reviews on here and across the internet) but enough is enough and other people need to be aware of what they're getting into.

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  • Paul M.
  • 2/11/2016 1:38:36 PM
  • Ownership: more than 1 year
  • Verified Owner

2 out of 5 eggsBedrock Version of USB 3

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Cheap

Cons: Bought my 2nd of of these by mistake, seduced by the low price, assuming that I had a dud... Both have write speeds that take day(s) to fill the drive even half way. Seagate tech support not helpful. I would so love to exchange these for drives that actually work like they are supposed to. Running on Mac OS 10.11.3

Glossy black finish succeeds in archiving fingerprints, dust and minor scratches flawlessly.

Other Thoughts: 2 eggs is generous.

1 out of 1 people found this review helpful. Did you? Yes No

  • Young J.
  • 2/2/2016 9:07:21 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsPoor manufacturing, bad connection resulting direly slow speeds

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Tempted by huge amount of space at a great price

Cons: Flimsy manufacturing, poor workmanship, cheap housing materials.
Bad connection from drive to cable

Other Thoughts: I bought two 5TB drives - one works fine so far (transfers at an average of 150MB/s for large files), but the other one moves at a snail's pace (transfers at only 20MB/s to an astonishing slow 2MB/s.)

I could tell how poor the manufacturing of this product was when I plugged in the USB and power cables - you can feel (and even hear) hollow "clicks" as you plugged them in, which probably means bad contacts. I'm sorry to say that this is the first Seagate product that feels so cheap and flimsy, that I'm afraid to turn it on.

I have two other Seagate ext hard drives (4TB and 5TB) that have served me well, but were fairly well built and have never struck me as "cheap". This particular model, however, is beyond cheap. It's like they skipped the quality check portion of the manufacturing, which is odd because you're going to end up losing money with all the returns that are bound to happen.

After fiddling around a bit, I've concluded that the drive itself is fine, but the cable connection is loose or the cable itself is bad. I can shift the plug around just by touching it, so maybe something inside isn't bolted down.

It's such a letdown when a good brand starts cutting corners, resulting in inferior products.

2 out of 2 people found this review helpful. Did you? Yes No

1 out of 5 eggsAbsolutely WORTHLESS - so is Seagate's Rescue Plan

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: - Easy to set up

Cons: - Files corrupt easily
- Cannot retrieve data
- Crashed after 2mo of use
- Expensive paperweight that holds all my pictures that I can no longer access (what is the point of backing up when your backup FAILS?)
- Rescue Plan is a SCAM

Other Thoughts: We bought this item back in October and immediately transferred all of our photos, videos, etc. on to it. After we heard about others' horror stories about losing their data, we purchased Seagate's Rescue Plan to help protect our data should the hard drive fail. Fast forward 2 months and the hard drive failed. We contacted Seagate's Rescue Plan to file a claim and was told that because we hadn't had the Rescue Plan for 60 days we couldn't file a claim AND our issue was now considered a PRE-EXISTING CONDITION! Oh, but good news, we can get our money back for the Rescue Plan. NEVER EVER BUYING SEAGATE AGAIN!

3 out of 3 people found this review helpful. Did you? Yes No

  • Mark L.
  • 1/17/2016 8:34:27 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDon't buy if you value your data

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Massive size

Cons: Failed within one month of purchase

Other Thoughts: Not a bad drive for moving around massive files if you don't mind possibly losing what's on the drive. Would not recommend using this for backup which is its intended use as your files will probably last longer on their current drive than on this backup.

3 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous
  • 1/3/2016 2:56:01 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsFour Stars out of Five Because a Month Isn't Long Enough to . . .

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Enclosure is ell-ventilated.
Great for storage/back-up.
Reasonably quiet for a HDD.
The indicator light isn't overly-bright, like those on most other external hard drives.

Cons: • The case is quite a brick, with semi-sharp edges - nothing stylish about it but its glossy finish.
• The drive has no provision (i.e., rubber feet) for setting upright (vertical).
• Came with proprietary back-up software and 200GB of cloud storage, but "caveat emptor."

Other Thoughts: This drive came with some prorprietary back-up software and cloud storage to go with it, though not only was that superfluous and an encumbrance, it was a ploy to rook the customer into paying for more or future cloud storage.
I erased and reformatted the drive for HFS+ (Mac) and partitioned it into two parts, so I could use this for storage of audio and video files, respectively. No problem there.
Anyone who has a number of assorted external drives appreciates the option to stand them vertically rather than to have them lying flat; this model has no such provision (i.e., rubber feet).
It would have been nice to have more than one connector port - the only one of which is on the same end panel as the power input and the indicator light. (Manufacturers should come to some consensus on the configuration of these details.)
The finish of the case is nice and shiny, but the edges are poorly-finished and somewhat sharp; feels "cheapo."
There is no shortage of ventilation: holes are on the sides and on the bottom, which has an odd pattern of 3-D extrusions to act as "feet."
I would recommend this drive for back-up/storage (since drives over 3TB seem prone to failure from heavy read/write activity) has little concern for functional esthetics, and doesn't mind having to lay it flat nor that the USB port, the power jack and the indicator light are all on the same end.

1 out of 1 people found this review helpful. Did you? Yes No

  • Matthew M.
  • 12/10/2015 11:47:47 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsSeagate's Standards Have Slipped.

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: + High Capacity

+ One of Seagate's better enclosures since it lays flat, doesn't stand up, has elevated base and holes on the bottom and side of the enclosure. It doesn't make a huge difference in heat dissipation but it does run 1-3 degrees cooler than their other enclosures.

Cons: - Wonky transfer speeds regardless of the type of files/load. The only consistent thing about this drive is how inconsistently it performs. It can't even benchmark consistently within reason.

- High Failure Rates. Mine died just sitting on a huge desk that doesn't move or endure any shocks. The drive never moved once installed and still killed itself within 2 months.

- Substandard RMA service now. TERRIBLE! Warranty replacement for RMA products. Why should I get a recertified drive when I bought a NEW drive that's less than 2 months old? Why should I get a replacement drive that could potentially only have a 90 day warranty if you're at the end of your original warranty? Does Seagate not trust their recertification program or their products in general? Seems not.

Other Thoughts: Make no mistake, ever since drives went beyond 2 TBs in size the quality across ALL manufactures has tanked and I imagine it has to do with the technical limitations of the medium right now so there's so much less room for error.

So I think NOW more than ever, it's important to have a company that stands behind their products and warranty and unfortunately, Seagate doesn't. Western Digital isn't any better since they have virtually the exact same policies; so it's a sad reality you have to deal with if buying a high capacity HDD these days.

I won't say avoid Seagate or WD if you need a high capacity drive, just get it at the absolute cheapest you can because no matter what you pay, Seagate and WD will treat you like a second rate, bottom of the barrel customer should their product fail. So you might as well pay the appropriate price for such service and backing of product.

7 out of 7 people found this review helpful. Did you? Yes No

  • Randy S.
  • 12/10/2015 5:48:45 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsgood drive especially if the price is right

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Whopper capacity in a small package. I have a pair of these along with a Seagate Expansion 5TB external, They connect to a Dell PowerEdge R300 server via a USB 3.0 expansion card. The system runs Win Server 2012 R2 and is used for file sharing and backups. The server isn't running all the time so using desktop grade storage ought not be an issue, definitely not so far.

Cons: Sure it's the current reigning standard for interconnect, but I sure wouldn't mind if disk devices supported eSATA along with USB 3.0. Surely providing a bridge that could do both wouldn't add much to the cost. Speaking of the bridge, as I read in other reviews, the throughput could be better. I see ~60 MB/second on the high end when accessing file shares on the disks.

Other Thoughts: I had quite the stroke of luck a few months back when I found one of these in a local pawn shop with a $40 price sticker on it. Needless to say I was all over it. I got the Expansion disk a few months before that and just added the second Backup Plus courtesy of the egg at a good price. With 15TB connected, I think my file server will be set for a while.

1 out of 1 people found this review helpful. Did you? Yes No

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Item#: 9SIA24G1R20598
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