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Item#: N82E16822178501

Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

  • 200GB of cloud storage for your important files ($95 value)
  • Lyve app to back up directly from your mobile devices
  • Share Mac and PC files
  • Backup from Facebook and Flickr and share to YouTube

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Seagate STDT5000100

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details

Customer Reviews of the Seagate STDT5000100

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  • Young J.
  • 2/2/2016 9:07:21 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsPoor manufacturing, bad connection resulting direly slow speeds

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Tempted by huge amount of space at a great price

Cons: Flimsy manufacturing, poor workmanship, cheap housing materials.
Bad connection from drive to cable

Other Thoughts: I bought two 5TB drives - one works fine so far (transfers at an average of 150MB/s for large files), but the other one moves at a snail's pace (transfers at only 20MB/s to an astonishing slow 2MB/s.)

I could tell how poor the manufacturing of this product was when I plugged in the USB and power cables - you can feel (and even hear) hollow "clicks" as you plugged them in, which probably means bad contacts. I'm sorry to say that this is the first Seagate product that feels so cheap and flimsy, that I'm afraid to turn it on.

I have two other Seagate ext hard drives (4TB and 5TB) that have served me well, but were fairly well built and have never struck me as "cheap". This particular model, however, is beyond cheap. It's like they skipped the quality check portion of the manufacturing, which is odd because you're going to end up losing money with all the returns that are bound to happen.

After fiddling around a bit, I've concluded that the drive itself is fine, but the cable connection is loose or the cable itself is bad. I can shift the plug around just by touching it, so maybe something inside isn't bolted down.

It's such a letdown when a good brand starts cutting corners, resulting in inferior products.

1 out of 1 people found this review helpful. Did you? Yes No

1 out of 5 eggsAbsolutely WORTHLESS - so is Seagate's Rescue Plan

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: - Easy to set up

Cons: - Files corrupt easily
- Cannot retrieve data
- Crashed after 2mo of use
- Expensive paperweight that holds all my pictures that I can no longer access (what is the point of backing up when your backup FAILS?)
- Rescue Plan is a SCAM

Other Thoughts: We bought this item back in October and immediately transferred all of our photos, videos, etc. on to it. After we heard about others' horror stories about losing their data, we purchased Seagate's Rescue Plan to help protect our data should the hard drive fail. Fast forward 2 months and the hard drive failed. We contacted Seagate's Rescue Plan to file a claim and was told that because we hadn't had the Rescue Plan for 60 days we couldn't file a claim AND our issue was now considered a PRE-EXISTING CONDITION! Oh, but good news, we can get our money back for the Rescue Plan. NEVER EVER BUYING SEAGATE AGAIN!

2 out of 2 people found this review helpful. Did you? Yes No

  • Mark L.
  • 1/17/2016 8:34:27 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDon't buy if you value your data

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Massive size

Cons: Failed within one month of purchase

Other Thoughts: Not a bad drive for moving around massive files if you don't mind possibly losing what's on the drive. Would not recommend using this for backup which is its intended use as your files will probably last longer on their current drive than on this backup.

2 out of 2 people found this review helpful. Did you? Yes No

  • Anonymous
  • 1/3/2016 2:56:01 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

4 out of 5 eggsFour Stars out of Five Because a Month Isn't Long Enough to . . .

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Enclosure is ell-ventilated.
Great for storage/back-up.
Reasonably quiet for a HDD.
The indicator light isn't overly-bright, like those on most other external hard drives.

Cons: • The case is quite a brick, with semi-sharp edges - nothing stylish about it but its glossy finish.
• The drive has no provision (i.e., rubber feet) for setting upright (vertical).
• Came with proprietary back-up software and 200GB of cloud storage, but "caveat emptor."

Other Thoughts: This drive came with some prorprietary back-up software and cloud storage to go with it, though not only was that superfluous and an encumbrance, it was a ploy to rook the customer into paying for more or future cloud storage.
I erased and reformatted the drive for HFS+ (Mac) and partitioned it into two parts, so I could use this for storage of audio and video files, respectively. No problem there.
Anyone who has a number of assorted external drives appreciates the option to stand them vertically rather than to have them lying flat; this model has no such provision (i.e., rubber feet).
It would have been nice to have more than one connector port - the only one of which is on the same end panel as the power input and the indicator light. (Manufacturers should come to some consensus on the configuration of these details.)
The finish of the case is nice and shiny, but the edges are poorly-finished and somewhat sharp; feels "cheapo."
There is no shortage of ventilation: holes are on the sides and on the bottom, which has an odd pattern of 3-D extrusions to act as "feet."
I would recommend this drive for back-up/storage (since drives over 3TB seem prone to failure from heavy read/write activity) has little concern for functional esthetics, and doesn't mind having to lay it flat nor that the USB port, the power jack and the indicator light are all on the same end.

1 out of 1 people found this review helpful. Did you? Yes No

  • Matthew M.
  • 12/10/2015 11:47:47 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsSeagate's Standards Have Slipped.

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: + High Capacity

+ One of Seagate's better enclosures since it lays flat, doesn't stand up, has elevated base and holes on the bottom and side of the enclosure. It doesn't make a huge difference in heat dissipation but it does run 1-3 degrees cooler than their other enclosures.

Cons: - Wonky transfer speeds regardless of the type of files/load. The only consistent thing about this drive is how inconsistently it performs. It can't even benchmark consistently within reason.

- High Failure Rates. Mine died just sitting on a huge desk that doesn't move or endure any shocks. The drive never moved once installed and still killed itself within 2 months.

- Substandard RMA service now. TERRIBLE! Warranty replacement for RMA products. Why should I get a recertified drive when I bought a NEW drive that's less than 2 months old? Why should I get a replacement drive that could potentially only have a 90 day warranty if you're at the end of your original warranty? Does Seagate not trust their recertification program or their products in general? Seems not.

Other Thoughts: Make no mistake, ever since drives went beyond 2 TBs in size the quality across ALL manufactures has tanked and I imagine it has to do with the technical limitations of the medium right now so there's so much less room for error.

So I think NOW more than ever, it's important to have a company that stands behind their products and warranty and unfortunately, Seagate doesn't. Western Digital isn't any better since they have virtually the exact same policies; so it's a sad reality you have to deal with if buying a high capacity HDD these days.

I won't say avoid Seagate or WD if you need a high capacity drive, just get it at the absolute cheapest you can because no matter what you pay, Seagate and WD will treat you like a second rate, bottom of the barrel customer should their product fail. So you might as well pay the appropriate price for such service and backing of product.

6 out of 6 people found this review helpful. Did you? Yes No

  • Randy S.
  • 12/10/2015 5:48:45 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

5 out of 5 eggsgood drive especially if the price is right

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Whopper capacity in a small package. I have a pair of these along with a Seagate Expansion 5TB external, They connect to a Dell PowerEdge R300 server via a USB 3.0 expansion card. The system runs Win Server 2012 R2 and is used for file sharing and backups. The server isn't running all the time so using desktop grade storage ought not be an issue, definitely not so far.

Cons: Sure it's the current reigning standard for interconnect, but I sure wouldn't mind if disk devices supported eSATA along with USB 3.0. Surely providing a bridge that could do both wouldn't add much to the cost. Speaking of the bridge, as I read in other reviews, the throughput could be better. I see ~60 MB/second on the high end when accessing file shares on the disks.

Other Thoughts: I had quite the stroke of luck a few months back when I found one of these in a local pawn shop with a $40 price sticker on it. Needless to say I was all over it. I got the Expansion disk a few months before that and just added the second Backup Plus courtesy of the egg at a good price. With 15TB connected, I think my file server will be set for a while.

1 out of 1 people found this review helpful. Did you? Yes No

4 out of 5 eggsGood price, decent drive

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Good price
Speeds up to around 150 MB/sec
Large space

Cons: Main problem I have is that it over heats / controller doesn't let it get warm. I just got this yesterday so I could back up my computer after 650 GB, it is averaging 18.8 MB/sec. This has to do with it getting down to 2 MB/sec when it is overheating. I put a bag of frozen peas on the top and it has dramatically improved. Still not constant with higher speeds, but much better than it was.

Other Thoughts: I got this for $119.99. If it wasn't such a good price for the space, I would give it 2 or 3 stars. As is, I can't really complain. I think Seagate could make it a lot better by not voiding the warranty on the drive for removing it from the case. It would be sweet to put this in my computer but I don't want it to fail on my with a voided warranty.

1 out of 1 people found this review helpful. Did you? Yes No

  • Miguel A.
  • 10/28/2015 4:04:56 AM
  • Ownership: 1 month to 1 year

5 out of 5 eggsExcellent External Drive

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: 5TB Storage Capacity
USB 3.0
Reliable

Cons: Seagate Software dysfunctional on Windows 10 x64.
No Cloud back-up
Finicky connection
Does not always play well when other usb 3.0 drives attached to powered Hub
Occasionally Windows will not recognize and have to run Partition recovery software.

Other Thoughts: Overall, a great drive at a great price.

1 out of 1 people found this review helpful. Did you? Yes No

  • Carol H.
  • 8/21/2015 6:24:52 PM
  • Ownership: 1 month to 1 year

5 out of 5 eggsSeagate 5Tb Expansion Disc

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: USB 3.0, Large capacity. I use this for everything: movies. music, photos, etc. I've been a Seagate fan for years, and this drive hasn't disappointed me in any way. Fast, quiet, reliable and has plenty of room for all the junk I've collected over the years.

Cons: None

Other Thoughts: This drive has been in heavy use for over 5 months with no read/write errors. Well pleased is an understatement. :-)

1 out of 2 people found this review helpful. Did you? Yes No

  • Tuan N.
  • 8/21/2015 1:31:06 PM
  • Ownership: less than 1 day

2 out of 5 eggs2-yr Warranty? No Way!

This review is from: Seagate Backup Plus 5TB Desktop External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup USB 3.0 - STDT5000100 (Black)

Pros: Large capacity, quiet, fast transfer rate (actual 65-70MB+ for large files copying from internal 3TB hard disk)

Cons: Not 2 yr warranty as specified outside box: I registered the day I received the drive (8/21/2015) at Seagate website, got confirmation the drive will be in warranty to Jan 25, 2017. That's only a few days more than 17 months.
Model Number: STDT5000100
Capacity: 5 TB
Serial Number: NA7EESRP

5 out of 9 people found this review helpful. Did you? Yes No

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Item#: N82E16822178501
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