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Item#: 9SIA3FA1YU5095

WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

  • Automatic & cloud backup.
  • Local and cloud backup
  • Ultra-fast transfer rates
  • Works great with Windows 8
  • USB 3.0 and USB 2.0 compatibility

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  • Overview
  • Specifications
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WDBZFP0010BBK-NESN

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 3 years
  • Limited Warranty period (labor): 3 years
  • Read full details

Customer Reviews of the Western Digital WDBZFP0010BBK-NESN

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Showing 44 of 44 reviews - Clear Filters

  • Richard M.
  • 11/10/2015 1:20:59 PM
  • Ownership: 1 week to 1 month
  • Verified Owner

4 out of 5 eggsHD Great, USPS Delivery Subpar

This review is from: WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

Pros: Good price. Drive is small so desktop footprint is as well. Very quiet with no heat issues noted.

Cons: USPS delivery been very rough over the last few months. I purchase many items only each week and I shutter each time that I see a seller use USPS. Expected delivery dates are very often incorrect. There are limited options to get an update after the expected delivery is missed. USPS can use excuses like 'undeliverable address' to gain a day or two for delivery but then the package miraculously arrives with no issue at all in the delivery address, label, or package.

I reduced my rating by 1 egg only for USPS delivery choice by the seller. There are much better delivery alternatives for standard ground type shipping.

1 out of 2 people found this review helpful. Did you? Yes No

5 out of 5 eggsPerfect Automation for simple backup

This review is from: WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

Pros: We're using these as a simple backup solution for a few of our mobile users (Surface 3, Laptops, etc). They've been working as intended, even with some of the more clumsy people..

Cons: None for now. But it's an external drive.

Did you find this review helpful? Yes No

  • Adam G.
  • 8/12/2015 1:36:03 PM
  • Ownership: 1 month to 1 year

1 out of 5 eggsFirst WD Product, Also the Last.

This review is from: WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

Pros: Decent speeds when it worked.

Cons: Cheaply made.
Broke in two months, used only 6 times to backup games.
WD intergrates the horrible USB card into the drive's PCB which means if it breaks (which is what happened to me) you lose everything unless you transfer the platter to a donor drive which is very risky and hard to do.

Other Thoughts: I didn't expect this to last long but I did expect it to last longer than it did especially since I hardly ever used the thing. This is the first WD product I have ever bought and this will be the last.
If I can manage to get my data off this thing I will just through it in the trash because I know it will just do it again.
Segate is your best bet.

Also why would WD integrate the USB card into the PCB? If they're going to do that then it needs to be better quality, I'm sure they new it was going to break and pretty much steal people's money. That is unethical and with that I will never buy a WD product ever again.

Manufacturer Response:

Hello There Adam, We are sorry to hear that the USB port of your My Passport broke. We do stand behind our warranty and replacement policy and would appreciate the opportunity to replace your drive for you. Click on the following links for more information.

“You can create a Return Merchandise Authorization (RMA) from our customer portal at”:
http://wdc.custhelp.com/app/answers/detail/a_id/8

“How to physically connect, disconnect, and install a WD external drive in a Windows PC or Mac “:
http://wdc.custhelp.com/app/answers/detail/a_id/5316

We would appreciate the opportunity to assist you directly in order to address any further concerns you may have with the device and/or your experience. You may contact us at (800) 275-4932, or via our support website at: https://wdsupport.wdc.com/sfdc/case.aspx

Did you find this review helpful? Yes No

  • David R.
  • 5/5/2015 6:42:33 AM
  • Ownership: 1 month to 1 year
  • Verified Owner

2 out of 5 eggsDid not last

This review is from: WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

Pros: Worked while it lasted. Fast downloads.

Cons: Died after using for 11 months. very disappointing as I did not use it that much. Only stored personal photos that are now toast.... :-(

Manufacturer Response:

Dear David, we are very sorry to hear that your drive stopped functioning. Western Digital does rigorously test and verify all of our drives, prior to shipping, with burn-in and diagnostic tests. We will stand by our warranty policy and replace your drive for you. Follow the links below for more information.

“You can create a Return Merchandise Authorization (RMA) from our customer portal at”:
http://wdc.custhelp.com/app/answers/detail/a_id/8

“How to physically connect, disconnect, and install a WD external drive in a Windows PC or Mac”:
http://wdc.custhelp.com/app/answers/detail/a_id/5316

We would like the opportunity to assist you on this case and answer any questions you may have on this issue. Please contact us at (800) 275-4932, or via our support website at: https://wdsupport.wdc.com/sfdc/case.aspx

1 out of 1 people found this review helpful. Did you? Yes No

  • David M.
  • 4/23/2015 9:55:32 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsDidn't last

This review is from: WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

Pros: Worked really well for about 6 months.

Cons: Only worked for about 6 months. Then could not get computer to read the drive. Tried everything to get it to work.

Other Thoughts: Not sure what happened to the drive.

Manufacturer Response:

Hi there David, we apologize for the inconvenience as this is not the intended experience for this product. Western Digital takes great care in ensuring that all of our drives are in good working condition before they are shipped to our resellers.
We stand behind our warranty for the duration of the products provided warranty period, and as such, we are here to support our products regardless of the circumstances. We would like to assure you that what you have experienced is something abnormal.

We would like the opportunity to assist you on this case and answer any questions you may have on this issue. Please contact us at (800) 275-4932, or via our support website at: https://wdsupport.wdc.com/sfdc/case.aspx

Did you find this review helpful? Yes No

  • Phillip R.
  • 3/27/2015 12:38:25 PM
  • Ownership: 1 day to 1 week
  • Verified Owner

5 out of 5 eggs75GB of videos in 12 minutes

This review is from: WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

Pros: USB 3.0
No additional power sources
large amount of storage

Cons: non yet

Did you find this review helpful? Yes No

  • Anonymous
  • 1/4/2015 8:02:20 PM
  • Ownership: more than 1 year

1 out of 5 eggsDO NOT BUY

This review is from: WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

Pros: None

Cons: Owned this drive for 13 months, connected to NAS, was performing fine with occasional access, only 20% full. It suddenly quit working and starting emitting the click of death sounds, became unrecognizable under NAS, Mac OSX, and windows XP SP3. Data worth more than the drive placed on it recently was not backed up in time, and permanently lost. Will never purchase WD drives again - owned a previous 3.5 internal WD that died after light use and 30% full. At this point I may try to crack the case and try to get it to spin properly enough to backup data.

Other Thoughts: Do not purchase this drive, clicking sounds and sudden failure common, see reviews on US Newegg and other major vendors. It will become unrecognizable and hence inaccessible under any OS.

Did you find this review helpful? Yes No

  • Joshua L.
  • 12/30/2014 10:02:37 PM
  • Ownership: less than 1 day
  • Verified Owner

3 out of 5 eggsbright white light

This review is from: WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

Pros: Big drive. Reasonable price.

Cons: I was expecting a micro usb connector. Don't know if this connector is specific to 3.0 or a proprietary connector. (Will have to look into this.)
The light is a bit brighter and whiter than my old WD Passport (soft blue is easier on the eyes.)

Other Thoughts: Remember it's only 1 TB in marketing speak.
This one's
1,000,169,533,440 bytes -or-
931 GB
with 426 MB used for apps for Windows and Mac and user manuals and EULA's in multiple languages.

0 out of 5 people found this review helpful. Did you? Yes No

  • Sheree D.
  • 11/27/2014 11:37:25 PM
  • Ownership: 1 month to 1 year
  • Verified Owner

1 out of 5 eggsBrick within 6 months

This review is from: WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

Pros: Good price for amount of storage..

Cons: After 6 months of light use, it is no longer recognized in win7 or 8.1. Suddenly disappeared from devices list .Discovered this is a common problem in several forums. Updated & reinstalled wd drivers but it still could not be initialized in disk management. Finally recognized in Win8.1 but only with usb3, does not work with usb2. All data and formatting gone - file system listed as RAW in disk management.

Other Thoughts: Lost a lot of media files. What good is a HDD when it is not stable and you can't be sure your files will be there when you need them? If you treasure your data, stay away from this drive.
I'll see if WD honors the 3 year warranty.

3 out of 3 people found this review helpful. Did you? Yes No

  • Anonymous
  • 11/19/2014 10:49:02 PM
  • Ownership: 1 month to 1 year

2 out of 5 eggsI think I'll stick with Seagate

This review is from: WD 1TB My Passport Ultra Portable Hard Drive USB 3.0 Model WDBZFP0010BBK-NESN Black

Pros: It started out fast, just didn't stay that way for long.

Cons: Fairly cheap and unprotective casing, flexes too easily for comfort. The drive inside is loud and scratchy and in general sounds terrible, Seagates run much smoother and quieter.

2 out of 3 people found this review helpful. Did you? Yes No

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Item#: 9SIA3FA1YU5095
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