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WD AV-GP WD20EURX 2TB IntelliPower 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive

Ships from United States. Most customers receive within 3-9 days.

Sold and Shipped by E.O.L. Tech Inc,. a-seller

Purchases from these Sellers are generally covered under our Newegg Marketplace Guarantee.
Marketplace Seller
  • Exclusive SilkStream technology
  • 24x7 reliability for always-on video streaming
  • Ultra-cool operation
  • Whisper quiet

  • Overview
  • Specs
  • Warranty & Returns
  • Reviews

Learn more about the Western Digital WD20EURX

Warranty, Returns, And Additional Information
  • Warranty
  • Limited Warranty period (parts): 2 years
  • Limited Warranty period (labor): 2 years
  • Read full details
Ownership: 1 month to 1 year
Verified Owner
4/ 5
Great price - but how old? 12/27/2019 3:50:51 AM

Pros: Replaced a well used drive with this model. Easy installation - all works well. Great price.

Cons: While the unit had never been used before, I was surprised to see the manufacture date was over three years ago. Not a recent build.

Overall Review: Great value - I would buy again.

1 out of 1 people found this review helpful. Did you?
Ownership: 1 month to 1 year
Verified Owner
4/ 5
It is a hard drive. 12/10/2019 1:08:34 PM

Pros: Works, much as I anticipated.

Cons: None

Overall Review: Overall, read the above.

Did you find this review helpful?
Ownership: 1 month to 1 year
Verified Owner
4/ 5
Hard drive for og xbox 9/19/2019 8:26:13 AM

Overall Review: Works like a charm, so far so good, bought three of them and actually seems to load faster than the original hard drive.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
Works as expected 1/9/2019 1:28:42 PM

Pros: Even a bit faster than my old hd. It came quickly, before expected. Great price, good service.

Cons: no con's so far

Overall Review: I will purchase from this seller again.

Did you find this review helpful?
Ownership: 1 week to 1 month
Verified Owner
5/ 5
It's a HDD! Go figure. 12/20/2018 2:19:13 AM

Pros: The HDD is in fact, a HDD. Who woulda thunk?!?!

Cons: I had to write a con or it won't lemme post a review. I guess it didn't come with a paycheck of a bazillion dollars. Darn.

Overall Review: Even though Canada post is delaying with their strike, I got this on Newegg's timely fashion.

1 out of 2 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
1/ 5
U sent the wrong drive 11/22/2018 7:17:06 PM

Pros: It’s the worse western Digital product they make. Turn the pix around

Cons: Slow, low power, not meant for high speed computing

Overall Review: Can’t trust these people

0 out of 2 people found this review helpful. Did you?
Ownership: 1 week to 1 month
Verified Owner
1/ 5
Defective 7/20/2018 5:21:57 AM

Pros: It came when It said it would

Cons: Did not work, had trouble even getting something to install on it, then tapping started and no more booting.

Overall Review: Waiting for a response to replace it, we shall see.

Did you find this review helpful?
Manufacturer Response:
Hi Christopher,

"We regret that the initial installation of your WD drive did not function as expected. Thanks for the time providing feedback; it's always appreciated receiving input from our customers.

"Refer below mentioned link for quick installation guide of the drive"
http://products.wdc.com/library/QIG/global/4079-705037.pdf

If you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.

""How to get an RMA to replace a defective product, or obtain a power supply or USB cable for a WD product"":
https://support.wdc.com/knowledgebase/answer.aspx?ID=8

We would like to follow-up with you to help discover the root of your hard drive's abnormal behaviour, or help replace it for you if needed in order to provide a positive resolution to your experience"

Please contact us and mention the support case below as a reference to this review.

case number : 072018-13102580

Need Help? Please contact us at 1 (800) 275-4932
Ownership: 1 week to 1 month
Verified Owner
1/ 5
Never received items andpost office says they never received them 6/26/2018 11:50:52 PM

Pros: None as Items were never received

Cons: Worst buying experience I ever had as items were never received by post office and after 2 weeks had to buy locally as I could not wait any longer but still after over 3 weeks and filing a claim for non receipt still have not received a refund.

Overall Review: Would never recommend this vendor for purchasing anything as it looks like you won't get it on time. The 7 days they say you will get the items is totally wrong as it has been over 3 weeks and even though I filed a claim I still know nothing and am still out 220 dollars but I guess I will file a claim with PayPal and my credit card company and see if they can fix the problem.

1 out of 3 people found this review helpful. Did you?
Manufacturer Response:
Hi Ralph,

Our apologies hearing that you may not have been received what you expected; and thanks for the time providing this feedback. It may be a good idea to contact Newegg to make this right.

We have created a case number in reference to this review. Please consider contacting our support department if you have other questions or doubts. We will be happy to assist.

Case Number: 062818-13051090

Need help? Please contact us at 1 (800) 275-4932
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    Ships from United States.
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Condition Guidelines

The following guidelines apply to all product categories unless otherwise indicated within specific categories.

  • New : This means the product will ship as received by the manufacturer, sealed, with all advertised components, and with the manufacturer warranty.
  • Refurbished : This means the product was tested and repaired as required to meet the standards of the refurbisher, which may or may not be the original manufacturer. Any exceptions to the condition of the item outside the manufacturer’s information should be provided in the listing, up to and including warranty details.
  • Open Box : Newegg only guarantees your receipt of the Open Box product with the purchase of this item. Any accessories MAY OR MAY NOT be included. Newegg will NOT send you any missing accessories, even if it is required to use all of the item’s functions.Open Box items usually do not come with manufacturer or vendor warranty or technical support. However, warranty support may be available if an item was never registered by a previous owner. Please contact the manufacturer to check.
  • Used - Like New : This means that the product has been opened, possibly used but is in perfect condition with no signs of cosmetic or functional defect. Product may includes warranty, and accessories found with the original product. Product may or may not be in the original packaging. Returned items with minor packaging defects fall under this category.
  • Used - Very Good : This means that the product has been opened, may show slight signs of use and cosmetic blemish, and may be missing minor accessories, but remain in excellent condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Good : This means that the product has been used, may show clear signs of use and may be missing minor accessories, but remain in good condition. Product does not come with warranty unless stated otherwise in product description.
  • Used - Acceptable : This means that the product shows clear signs of use, cosmetic defect, and may be missing minor accessories and manual, but remain in working condition. Product does not come with warranty unless stated otherwise in product description. Functionality issues beyond signs of use should be disclosed in product description.
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