- Works as promised, after confusing setup/activation - Small box
as the header said. call your provider anyway to make sure their system sees the new hardware. mine was painless to get setup during my morning coffee. just tell them "I need to provision my new modem", they should send you to technical department with no problems. granted ,my provider is Cox communication, and they didn't try to upsell to me, this made me happy and I asked to be put on the next tier up for not forcing a sale. (oh it was so worth it) the tech was actually worried that I was only getting 200 down, but I told them this was being setup with my old router still in the line. and the newer router was next on my install list. with the new router, I got over 450 down when I'm only paying for 300. not complaining. it works perfectly and better than expected. replacing the sb6121 that never let me down. to everyone not getting expected speeds. connect directly to the modem to test, or consider a new router that can work with the incoming data better. that is 90% the reason for your bottleneck.
- The built-in web interface is more detailed and has better, more understandable, and more comprehensive explanations than my old Motorola cable modem. I also asked my roommates for their feedback: - "It's fine, I haven't had any problems" - "I think it's good"
I've had this modem for over a year. No problems. Solid performer, good speed. (I'm only paying for 10MBps, and getting about 12.) I think I only had to reboot it once, after a glitch on Comcast's end. Highly recommend!
Works as expected!
My current ISP upgraded my d/l speed from 200 mb to 400 mb for free. I needed DOCSIS 3.1 to take advantage of the upgrade. Speed checks come in at 390 to 420. Easy to set up by following the instructions included.
Easy setup Fast
Setup was easy REALLY fast! My old cable modem, an Arris SURFboard SB6182, with a maximum theoretical throughput of 383 Mbps. A couple weeks ago, Xfinity/Comcast told me that they were moving my service to a new trunk they'd installed closer to my house due to new construction in my area, and that they were also raising the speed on my service tier to 400MBps. I tested speeds several times with both my old SB6182 and my new SB6190 and they were as follows: Old trunk, about 2 miles away: 240Mbps down, 11 Mbps up, 14 MS latency New trunk, about 50 yards away: 290Mbps down, 12.2 Mbps up, 11MS latency New trunk, new SB6190 modem: 482Mbps down, 13.5Mbps up, 9Ms latency These speeds have been consistent across multiple runs for each device. The SB6190 has a maximum theoretical throughput of 1.4Gbps, so I won't need to upgrade this one anytime soon.
Great range and signal strength
works as expected easy to use
Have Comcast. Used quick start instructions. Hooked to laptop. Comcast website came up to complete validation//registration. I think I had to reboot modem once to get it to connect Wi-Fi. Took maybe 5 to 10 mins.
Much improved internet reception: faster page loads, no dropouts.