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Unit comes with 8 mb of RAM. Upgrading to 32 was easy and allowed use of the more advanced QTS Hero software.

Easy to upgrade memory took sodimm ddr4 3200 16 gig. Qnap went to soldered on memory on new machines suppossedly due to a ram shortage so now you can not upgrade their ram so this was a HUGE no no for me. I was a Qnap lover, but a friend has a older version of this and I thought i'd give em a try. Software looks almost identical to a Qnap so was easy for me to get in and go. 2x2.5 gb networking. it does transfer very quickly. 4X Gen 3 m.2 (NOTE THESE GET HOT). I used heat sinks for all 4 and have had zero problems. It's worth a few bucks to toss heat sinks on em. if your only going to cache boost with em get small cheapies they run much cooler. Took a few tries to get the setup I wanted with my raid and SSD caching. This was a neck and neck with Qnap ts464. its cheaper and does the same stuff, but you can upgrade the ram. I have both this and the Qnap ts464 this is my favorite. This thing for Plex is a beast! transcodes multiple streams like a champ.

UPDATE: found the problem - Restrict NTLM: Incoming NTLM traffic Restrict NTLM: Outgoing NTLM traffic to remote servers these will break ability to get to the device cant access over network from domain joined machines. dead clean win10 connects fine. still trying to figure out what is stopping machines from connecting. will update if/when i figure it out.