ASUS G Series 17.3" Intel Core i7-740QM 8GB Memory Windows 7 Home Premium 64-bit G73JW-A1

Reviews(11)

3.7
TOP FAVORABLE REVIEW
Great Computer

Great price for everything this computer has. The back pack and mouse are very nice and work great. Screen is very clear and bright.

Asus spent time providing a mat finish to this laptop, why not make the keys mat? They hold finger prints, and with the finish of the lap top they stand out.

This computer does come with soft ware for Blue ray, not sure what the other review was saying its Power DVD 9.

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VS
TOP CRITICAL REVIEW
Great laptop but Terrible Customer Support

Laptop has great design and packed with all the bells and whistles. i7, GTX 460, 8GB of RAM, 1 TB, Blu-ray and Win7 premium. It's definetely fast and has an awesome clear and crisp display screen.
Price is less compared to Dell's alienware which would have cost me $2200 for the same spec.

2 Main issues:
1) Has a Blu-ray player but no Blu-ray software to play your movies. You think Asus would provide this for a $1800 laptop.

2) Customer service is bad, they hire people who has a bad attitude and no technical skills. They definetly won't try to help you so they'll come up with excuses. One CS advice me to "look for it in the download section."
I called on 3 seperate occassions regarding the blu-ray software and issues with the power switching from AC to Batt mode. 3 different CS's agent same attitude, rude and don't care. One guy just flat out tried to ignore me and keep asking to repeat what I said. Very frustrating and when ask for a manager or supervisor they either put you on a very long hold or hang up.

Asus needs to clean the house in their customer service support and I think this company is heading into the right direction. Great product and price so far.... customer support has ways to go...

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Warranty & Returns

Warranty

Limited Warranty period(parts): 2 years

Limited Warranty period(labor): 2 years

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Return Policies

This item is covered by Newegg.com's 15-Day Return Policy

Manufacturer Contact Info

Features & Details

  • Intel Core i7-740QM
  • 8GB Memory / 1TB HDD
  • NVIDIA GeForce GTX 460M
  • 1920 x 1080
  • Windows 7 Home Premium 64-bit

Specifications

Model
BrandASUS
SeriesG Series
ModelG73JW-A1
ColorBlack
Features
Other Features30days Zero Bright Dot LCD
Operating System
Operating SystemWindows 7 Home Premium 64-bit
CPU
CPU TypeIntel Core i7 1st Gen
Processor NameIntel Core i7-740QM
Display
Screen Size17.3"
Wide Screen SupportYes
Resolution1920 x 1080
Display FeaturesLED backlight
Graphics
GPU/VPUNVIDIA GeForce GTX 460M
Video Memory1.5GB GDDR5
Graphic TypeDedicated Card
Storage
HDD1TB
Storage Spec500GB x 2
Memory
Memory8GB
Optical Drive
Optical Drive TypeBD Combo
Communications
LAN10/100/1000Mbps
WLAN802.11 b/g/n Wireless LAN
BluetoothYes
Ports
USB3 USB 2.0 1 USB 3.0
Video Port1 x VGA
HDMI1 x HDMI
Audio Ports1 x Microphone Jack, 1 x Headphone Jack
Audio
AudioIntegrated Sound card
SpeakerInternal Speakers
Input Device
TouchpadYes
KeyboardStandard
Webcam2.0MP
Card Reader8-in-1
Power
Battery8-cell Lithium Ion
Dimensions & Weight
Dimensions (W x D x H)16.60" x 12.80" x 0.80" - 2.30"
Weight8.00 lbs.
Additional Information
First Listed on NeweggNovember 10, 2010
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Overview

Overview