Shipped by Seller – You can ship products directly to customers with your preferred carrier, as long as you have the ability to ship the package internationally and deliver the order to the customer within the committed delivery time.
The seller is expected to process and ship the order within 3 business days. Additionally, the seller must provide the shipment tracking number within the same time frame. Product delivery must occur within 15 days of order confirmation or sooner. Seller is expected to select a reputable international shipping carrier that can meet the shipping transit time committed to the customer’s purchase.
For orders shipped by seller to China, Newegg will provide the estimated import duty and tax during order checkout. Seller can setup the delivery type such as DDP or DDU in Seller Portal. Any applicable import duty and tax should be charged to order recipient by the appropriate tax authorities directly.
Newegg is not responsible for any potential shipment delay, non-delivery, or order cancellation by customer as a result of any customs clearance process on the order shipment, seller should consult your carrier of choice before applying to sell on ttHigo, ttHG.com.
Shipped by Newegg (SBN) – You can utilize SBN, Newegg’s award winning order fulfillment service to save time and cost. Newegg picks, packs and ships the order straight to international customers on your behalf.
Newegg’s SBN rates are typically up to 18% lower compared to similar fulfillment services offered by other marketplaces, and we have not raised costs to our sellers since the program’s inception four years ago.
For more info and rates on SBN, see here.
Stay tune for more shipping service announcements. It is our goal to reduce the complexity of international shipping for you as you take your business beyond borders.