Returns & Refund Processing

Jun 21

Five Ways to Reduce Merchandise Returns

By Steve Melito Blog, Returns & Refund Processing

Did you know that about 30% of all products ordered online are returned? According to the website Invesp, that’s about three times the rate of brick-and-mortar stores. For buyers, merchandise returns can mean disappointment and frustration. For sellers, there can be costs from shipping, handling, and restocking. Plus, you may not be able to sell the returned product at full price, if you can sell it all.

Sellers with a great return policy won’t get as many negative reviews, but the best policy for your business is to reduce merchandise returns in the first place. Newegg offers a 30-day hassle-free return on products sold and shipped by us, but your goal is for customers to keep (and rave about) what they buy from you. So, how do you reduce merchandise returns in the first place? Here are five ways.

May 21

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By CreativeWP@newegg.com Inventory Management, Item Creation, Newegg.ca, Newegg.com, NeweggBusiness.com, Order Management, Returns & Refund Processing

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About ChannelAdvisor

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For nearly two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart and hundreds more. For more information, visit channeladvisor.com.

Newegg + ChannelAdvisor Collaboration

ChannelAdvisor works with their clients to develop an in-depth understanding of their business. Their leading platform transforms product data into outstanding experiences across all marketing, selling and fulfillment activities, on each of the world’s leading channels. Evaluating goals, products, competition, and keys to success, they use the ChannelAdvisor platform as the foundation to identify the most effective strategies and automation apps to help ChannelAdvisor clients achieve their goals.

ChannelAdvisor’s streamlined e-commerce solution:

Enables automated delivery of accurate product data to every destination, trouble-free management, robust analytics and the capability to expand internationally.
Provides data automation, repricing, channel specific templates and integration services to help win the buy box and grow GMV.
Empowers online sellers to expand sales channels, connect with consumers around the world, optimize operations for peak performance and provide actionable analytics to improve competitiveness.

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