Category

Fulfillment

Newegg and Shipstation Improving Your Returns Process

Why a Good Returns Process Matters

By | Blog, Fulfillment, Guest Author
Returns are a costly and time-consuming part of a successful e-commerce business. And while no one — buyer or seller — wants to deal with them, an effective policy and returns process strategy can strengthen the bond between you and your customers, thus creating repeat business and loyalists. In this blog, Newegg partners with ShipStation to uncover valuable insights and surprises into just what consumers think about returns. Read More

How Changing Customer Expectations Impact Your Holiday Shipping

By | Blog, Fulfillment, Guest Author, Holiday

Each year, more customers pivot from brick and mortar stores to online shopping. As this overall volume increases, it’s only logical that holiday sales would also trend upwards. In fact, 2018 Black Friday brought in $6.2 billion in online sales, a growth of 23.6% year over year. Naturally, with increased online holiday shopping there is an increase in holiday shipping. And while there are more opportunities to attract more customers, this also makes for that much more competition. Understanding changing consumer demand is what makes you stand out among the competition and is your best shot at winning more sales and gaining repeat customers once the holiday season ends.

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